NewIT Services Tier II PT Support GoIntellectsIT Services Tier II PT SupportWashington, District of ColumbiaReplies within 24 hours IT Services Tier II (PT Support)-Long-Term Contract (Government) PositionTitle: IT Services Tier II (PT Support) Worksite Address: Washington, DC Interviews: Webcam OnlyShort Description: Experienced IT professional (6–10 yrs) providing Tier II support for critical 311/911 operations—troubleshooting workstations, apps, networks. This role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption.
IT Infrastructure & Network Support Engineer Nightwing Intelligence SolutionsIT Infrastructure & Network Support EngineerSterling, Virginia$64,000–$128,000 / yearThis role requires a versatile professional who has hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization.
NewTechnical IT Support Specialist mPowerTechnical IT Support SpecialistBethesda, Maryland$57,000–$61,000 / yearUsing an IT ticket system, responsible for receiving and tracking trouble tickets, updating open tickets appropriately with actions/steps taken; working them to completion and/or re-assigning them to a technical specialist for action, and closing out with the customer and in the ticketing system. Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors, portable data storage devices, and other peripherals.
NewSenior Desktop Support Technician AHU Technologies IncSenior Desktop Support TechnicianWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
IT Security Operations Analyst (Remote) Terrestris Global SolutionsIT Security Operations Analyst (Remote)Washington, DCRemoteThis project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. Deploy third-party software patches using Enterprise Lifecycle Management Services (ELMS) and Microsoft Endpoint Configuration Manager (MECM).
Journeyman IT Help Desk Specialist Bailey Information TechnologyJourneyman IT Help Desk SpecialistWashingtonInstall, configure, troubleshoot, and maintain employee hardware, software, and peripherals across Windows and macOS environments, including patches, firmware updates, and Zero Trust / Defense-in-Depth security configurations. Diagnose and resolve complex issues — MFA failures, identity anomalies, network connectivity problems, endpoint irregularities — using independent judgment to identify root cause.
IT Technical Analyst US FertilityIT Technical AnalystRockville, MarylandIn this role, the IT Technical Analyst will: Provide onsite and field technical support across US Fertility clinics and administrative offices, with regular travel to locations throughout Rockville, MD, Northern Virginia, and Fredericksburg, VA. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
Corporate Trainer, IT (Digital Learning & Technology Enablement) WestatCorporate Trainer, IT (Digital Learning & Technology Enablement)Bethesda, MD$70,000–$95,000 / yearAny offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history. • Typically requires a bachelor’s degree and 3 years of related experience in corporate IT training, instructional design, or digital learning development, or an equivalent combination of education and experience.
Corporate IT Manager RIVA SolutionsCorporate IT ManagerReston, VirginiaSupporting a hybrid workforce of approximately 230+ employees, the role centers on maintaining a secure, audit-ready Microsoft environment; overseeing endpoint and identity management across the employee lifecycle; delivering and supporting small- to medium-sized technology initiatives; maintaining accurate technical documentation; and partnering with stakeholders across the organization to deliver secure, scalable, and reliable technology solutions. Strong hands-on administration experience across the Microsoft ecosystem, including Microsoft 365, Entra ID (Azure AD), Azure, Exchange Online, SharePoint Online, Teams, Intune, Microsoft Defender, and the Power Platform (Power Automate and Power BI).
IT Helpdesk Analyst Nightwing Intelligence SolutionsIT Helpdesk AnalystSterling, Virginia$55,000–$106,000 / yearNightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
IT Security Operations Analyst Terrestris Global SolutionsIT Security Operations AnalystWashington, DCRemoteThis project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. Deploy third-party software patches using Enterprise Lifecycle Management Services (ELMS) and Microsoft Endpoint Configuration Manager (MECM).
Event Support Technician Monumental Sports & EntertainmentEvent Support TechnicianWashingtonMSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid. Position Overview: The Event Support Technician will work to support and address technology equipment and tasks, including but not limited to, repair, operation, maintenance of broadcast and engineering infrastructure which supports all aspects of a live television environment in a sports arena and support Tier 1 Help Desk responsibilities.
Service Desk Support Specialist Key Concepts KnowledgebaseService Desk Support SpecialistBethesda, MarylandHave working or similar knowledge of the following application and tools: (Microsoft Office 365 and its associated apps, Adobe, AD, Citrix, ServiceNow/Remedy, VDI systems, VPNs, SPOK, BeyondTrust Secure Remote Access, JAMF Apple management and Symantec Management Console.). Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH CIT support organization.
Actionet, Inc. Careers - Desk Side Support Manager ActioNet, Inc.Actionet, Inc. Careers - Desk Side Support ManagerWashington, DC$80,000–$150,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.
IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Washington DC, US Prolific Academic LtdIT & Technology Decision Makers - Paid ITSM/ESM Research Study - Washington DC, USWashington, DCScenario Review: apply your real-world experience to assess and respond to IT and service management scenarios, such as incident escalation, ticket triage, employee onboarding requests, and internal helpdesk workflows. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.
Help Desk Support Essnova Solutions, Inc.Help Desk SupportWashington, DCProvide Tier 1 support for user navigation, permissions, access, reporting, and functional inquiries; coordinate Tier 2/3 escalation for complex workflow, integration, or production issues. Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries.
Information Technology Support Specialist - TS/SCI w/Poly General Dynamics Information TechnologyInformation Technology Support Specialist - TS/SCI w/PolyAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Desktop Support Technician I - Junior TekSynapDesktop Support Technician I - JuniorWashington, Washington, DC$50,000–$55,000 / yearFull timeResponsibilities & Qualifications: As a Tier I Junior Support Technician you will provide high-quality front-line technical assistance to users across the client’s environment, supporting COTS applications, Windows and macOS systems, mobile devices, printers, and peripherals in a fast-paced service desk setting. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.
NewNOSC Technician - TEKsystemsNOSC Technician -Fort Belvoir, VA$55–$65 / hourThe I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. Included in this objective, the candidate will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available.
NewTier 2 Help Desk Visionary Technology ConsultantsTier 2 Help DeskChantilly, VAWe provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Works to ensure break/fix and request tickets for computers, peripherals, software, and printers are responded to and addressed within established service level objectives, escalating as necessary.