136 Results for

IT Support Jobs in Carroll, MD

Jobs

New!

Aberdeen, MD2 days ago

$175,000–$175,000 Per Year

Coordinate with the Global Logistics Manager and Warehouse Manager to support network-enabled inventory systems, asset tracking software, and ERP tools. · Manage daily network operations, including monitoring, performance optimization, and resolving network faults supporting all contract personnel.

Ellicott City, MARYLAND30+ days ago

Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .

New!

Columbia, MD2 days ago

This is a hands-on role where you'll spend time throughout the office troubleshooting issues, setting up and maintaining computers and mobile devices, helping with hardware and software installs, and making sure employees have the tools they need to do their jobs successfully. This role is ideal for someone early in their IT career who wants real exposure to day-to-day technology support across an entire organization - from troubleshooting hardware and software issues to helping employees face-to-face throughout the office.

Millersville, MD30+ days ago

Strong analytical skills to diagnose and resolve technical issues promptly, utilizing systematic troubleshooting methodologies to address both hardware and software challenges effectively. Proficient in configuring and troubleshooting wireless networks, ensuring seamless connectivity and addressing issues related to signal strength, security, and network performance.

Baltimore, MD30+ days ago

Full-time

Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.

Baltimore, MD30+ days ago

Remote

Full-time

Establishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.

Rockville, MD30+ days ago

This role is responsible for supporting mobile devices, assisting end users with technical issues, maintaining device inventory, and providing general help desk support. ASSYST is seeking a Fleet Management IT Operational Support professional to provide technical support for department-issued devices and assist with IT operations related to fleet management systems.

Jessup, MD30+ days ago

Full-time

In addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.

Silver Spring, Maryland30+ days ago

$66,000–$106,000 Per Year

Network Touch Labor:Perform basic network-related tasks, including patching network cables, resetting network devices (e.g., switches, routers), and verifying connectivity for endpoint devices. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.

Columbia, MD30+ days ago

Full-time

From conducting site surveys and preparing engineering plans to installing systems and training personnel, your work ensures the reliability and readiness of IT resources in mission-critical environments. You’ll work directly with users and infrastructure to resolve Tier 2 and Tier 3 issues related to workstations, servers, printers, peripherals, and teleconferencing equipment.

Columbia, MD30+ days ago

Full-time

Your primary responsibility will be deploying and configuring computer systems through Microsoft Deployment Toolkit (MDT) servers, managing both new deployments and the reimaging of recycled workstations. Beyond imaging, your duties will include installing, troubleshooting, and maintaining communications equipment and peripheral devices, ensuring seamless connectivity and operational readiness throughout the enterprise.

college park, MD30+ days ago

In this demanding, customer-facing role, the candidate will regularly interact with client-side stakeholders to address complex organization-specific business process needs and provide on-demand technical solutions. A potential applicant should be comfortable resolving Tier 2 & 3 technical support via screen sharing apps and direct phone calls.

Columbia, MD30+ days ago

Full-time

The Voice IT Field Support Specialist supports the installation, maintenance, and troubleshooting of computing and communications equipment while following established security and operational procedures. Work may be performed independently or in coordination with site personnel and may include physical setup, equipment transport, and on-site troubleshooting activities.

Hanover, Maryland30+ days ago

In this role, you will monitor ICAM systems and provide Tier 1 and Tier 2 support, assisting customers with integration and troubleshooting issues related to Enterprise and IC Attribute and Authorization services. Overview: BigBear.ai is seeking an IT Infrastructure Support Specialist to provide support for an existing Operations Center managing a suite of Identity, Credential, and Access Management (ICAM) systems.

Columbia, MD30+ days ago

$57,200–$87,900 Per Year

The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. AT&T has an opening for an IT Field Support Specialist: To support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Baltimore, MD30+ days ago

We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). Performs and/or manages activities relating to planning, designing, building, and maintaining IT services, projects, portfolios, products and processes.

Gaithersburg, MD30+ days ago

D-ploy is a company providing IT and engineering solutions with projects worldwide, including in Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the United States. We are looking for committed, flexible, and solution-oriented individuals who are willing to work on-site and become part of a dynamically growing, international organization.

New!

Andrews Airforce Base, Maryland3 days ago

$60,000–$65,000 Per Year

The IT Asset Support Technician supports the client’s Base Custodian by organizing and properly maintaining the client-wide inventory, including all warehouse IT equipment. Equivalent combinations of education and directly relevant experience may be considered in lieu of a specific major, in accordance with client requirements.

Annapolis Junction, MD30+ days ago

$55,000–$62,000

The usual and customary methods of performing the job functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Silver Spring, MD30+ days ago

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. In this role, you will provide help desk support to Department of Commerce desktop users and support IT systems used in offices, on research vessels, and on research aircraft.

Rockville, Maryland30+ days ago

$74,000–$79,000 Per Year

This role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.

Frederick, Maryland30+ days ago

$45,000–$50,000 Per Year

Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area for 2018 through 2025.

Rockville, Maryland30+ days ago

$60,000–$64,000 Per Year

This role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.

Rockville, Maryland13 days ago

$68,000–$70,000 Per Year

Assuming responsibility for assisting Government staff with remediation of security incidents including but not limited to: removal of the threat or vulnerability, removal of End-of-Life software, manually patching, anti-virus scans, manual update of automated patching software, malware scans, and device re-image Qualifications: Experienceand Qualifications. TheTechnicianmust be responsible for immediate escalation of security incidents found in theclientenvironments as reported by the NIH Incident Response Team (IRT) and the appropriate ISSO.The technician must work with the customer to resolve incidentsand escalate to Tier 3 SMEs if resolution is not found.

New!

Towson, MD5 days ago

$50,000–$65,000 Per Year

The Junior IT Technician will triage incoming technology needs, solve hardware and software issues, support desk equipment and computers, and use Splashtop to provide remote support when an issue does not require an in-person visit. Troubleshoot existing network issues such as slow connections, Wi-Fi drops, printer/scanner connectivity, DHCP/DNS symptoms, VLAN or SSID access issues, and physical cable failures.

New!

Maryland, MD3 days ago

$23.08–$28.85

The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements. This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.

Maryland, MD28 days ago

$30–$38

Certifications : Demonstrated ability to leverage AI-powered tools (e.g., ChatGPT, Microsoft Copilot) to enhance productivity in desktop support operations, including troubleshooting technical issues, generating incident reports, documenting resolutions, developing user training materials, and guiding team members in using Microsoft 365 Copilot to improve collaboration, streamline workflows, and accelerate issue resolution. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

Maryland, MD30+ days ago

$28–$32

Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

Baltimore, Maryland17 days ago

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

Baltimore, Maryland30+ days ago

$19–$21 Per Hour

Minimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

New!

Aberdeen Proving Ground, MD2 days ago

$55,000–$66,000 Per Year

Experience configuring, diagnosing, reimaging, reloading, using, troubleshooting and repairing all AGM MS Windows based laptops and desktops, instant messaging applications, and DoD approved WI-FI and wireless services. At Cloud Lake, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

New!

Silver Spring, MD2 days ago

$25.50–$33.50

The Sisters of Mercy of the Americas is seeking a customer-focused IT Support Specialist I to provide Level 1 technical support to employees and women religious across a global organization. This role supports PCs, Macs, mobile devices, Office 365, connectivity, onboarding, and helpdesk requests while delivering exceptional customer service.

New!

North Beach, MD2 days ago

Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.

Hagerstown, MD30+ days ago

$19–$23 Per Hour

windows, outlook, o365, win 7, win 10, active directory, Desktop, Support, Help Desk, Troubleshoot, Windows 10, Support, Active directory, Troubleshooting, Customer service, Help desk, Technical support, Office 365, Outlook, Imaging, Deployment, Troubleshooting hardware, O365, Ticketing system, Imaging software, Printer support, Desktop hardware, Desktop, Microsoft office, Hardware support, Hardware, Printers, Software Installation, Phone support, Network connectivity, Exchange, ServiceNow, Help desk support, Application support, Customer support. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Urbana, MD30+ days ago

Certifications (Preferred): ITIL v2 Certified Microsoft Certified Solutions Expert (MCSE) Job Summary:We are seeking a highly skilled and experienced Service Desk/Desktop Support Engineer to join our IT support team. The ideal candidate will have over 7 years of hands-on experience in managing and maintaining desktop infrastructure, providing Level 1 and Level 2 support, and ensuring seamless IT operations in a 24x7 environment.

Baltimore, Maryland30+ days ago

Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.

Urbana, MD30+ days ago

The ideal candidate will have over 7 years of hands-on experience in managing and maintaining desktop infrastructure, providing Level 1 and Level 2 support, and ensuring seamless IT operations in a 24x7 environment. Job Description:We are seeking a highly skilled and experienced Service Desk/Desktop Support Engineer to join our IT support team.

ANNAPOLIS JUNCTION, Maryland10 days ago

$148,100–$158,100 Per Year

Master’s degree in a related field and at least 2 years of related experience or Bachelor’s degree in a related field and at least 5 years of related experience or Associate’s degree in a related field and at least 8 years of related experience or in lieu of a degree at least 11 years of equivalent related experience. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

Annapolis Junction, MD15 days ago

$7,000–$20,000 Per Year

With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. Founded in 2007, Columbia Technology Partners is Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies.

Hanover, MD30+ days ago

$63,000–$74,000 Per Year

As a warehouse IT specialist, you will be accountable for helping us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops and laptops, and robotic automation picking and packing systems. Provide daily IT support for warehouse operations, including network, desktop/server, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, other IT equipment, and warehouse management systems.

Lanham, MD30+ days ago

AST SpaceMobile is seeking a highly skilled, security-focused Senior IT Engineer to lead the architecture, implementation, and ownership of our CMMC Level 2 (NIST SP 800-171) network. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.

Maryland14 days ago

$206,000–$238,000 Per Year

Maryland30+ days ago

$105,000–$137,000 Per Year

Maryland14 days ago

$125,000–$157,000 Per Year

Rockville, MD30+ days ago

As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore. Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Annapolis Junction, Maryland30+ days ago

$112,000–$179,000 Per Year

In addition, you will provide support for the escalation and communication of status to agency management and internal customers; provide support for the secure and unclassified systems; provide support for hardware problems; remain involved in the resolution process; configure and manage Windows operating systems; install/load operating system software; troubleshoot, maintain integrity, and configure network component; and implement operating systems enhancements to improve reliability and performance. Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, a generous PTO cap and eligibility to participate in an attractive bonus plan.

Annapolis Junciton, MD13 days ago

Full-time

The ideal candidate is a strong technical troubleshooter with experience in customer-facing support environments, comfortable working with system logs, network data, and technical workflows. The successful candidate is someone who enjoys solving complex technical problems, can operate calmly in high-tempo environments, and is comfortable acting as a bridge between users and engineering teams.

Frederick, Maryland8 days ago

$161,100–$233,550 Per Year

This role owns the RUN operating model and ensures managed service partners, internal teams, and enterprise platforms operate as one integrated service ecosystem focused on user experience, reliability, resilience, service quality, and continuous improvement. The Director, IT Operations, XLA & Digital Workplace is accountable for the enterprise RUN / XLA operating model across employee-facing IT services, managed service partner performance, Digital Workplace, Service Desk experience, operational resilience, and continuous service improvement.

Bethesda, MD30+ days ago

Full-time

This role will manage day-to-day operations of the eFiling Tier 1 and Tier 2 service desk, ensuring timely resolution of technical issues and high-quality support for external users. You will lead and oversee a team responsible for assisting external users with complex system issues and ensuring consistent, high-quality service delivery.

Aberdeen Proving Ground, Maryland24 days ago

$75,000–$90,000 Per Year

The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. Maintain accountability of software licenses and life-cycle replacement documentation for software licenses, life-cycle replacement of end user devices to include computers, printers, laptops, scanners, and other hardware.

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IT Support Jobs in Carroll, MD

Jobs

Network ManagerBERING STRAITS PROFESSIONAL SERVICES LLC

IT Help Desk Support - Level IIK2 Staffing

IT Desk Support AnalystAmerican Pest

MSP - IT Client Support TechnicianOmegaCor Technologies

IT Support SpecialistChimes International Limited

Supervisor, IT SupportTriWest Healthcare Alliance

Fleet Management / IT Operational SupportASSYST, Inc.

Sr IT Support SpecialistBaltimore Aircoil Company, Inc.

IT Support LeadPeraton

IT Field Support SpecialistIndependent Software

IT Field Support Specialist (Imaging)Independent Software

IT Sales Support EngineerUntethered Labs

Voice IT Field Support SpecialistIndependent Software

IT Infrastructure Support Specialist w/PolyBigbear.ai

IT Field Support Specialist (HT2) (Government)AT & T

Sr. Services Analyst - IT (Major Incident Support)Exelon

IT Onsite Support (Gaithersburg, English, Part-time)D-ploy

IT Asset Support TechnicianCayuse Holdings

IT Field Support Specialist (Hardware Technician)Cinteot

Help Desk Support TechnicianActioNet, Inc

Help Desk Specialist (Tier 3) / Application Support SpecialistGoldbelt, Inc.

Help Desk Support Technician and Junior SaaS Solutions EngineerEdgewater Federal Solutions, Inc.

Help Desk Specialist (Tier 1–2) / Application Support SpecialistGoldbelt, Inc.

Desktop Support Technician - Tier 2CTIS, Inc.

Junior IT TechnicianStouffer Legal

Desktop Support Technician, JuniorLCG, Inc.

Desktop Support Technician, SeniorLCG, Inc.

Desktop Support Technician, AssociateLCG, Inc.

IT Help Desk Tech IMercy Medical Center

Help Desk Support TechnicianDecisionPoint | Cortek

IT Analyst IIIAkima

IT Service Level 1The Sisters of Mercy of the Americas

IT ProfessionalUS Navy

Desktop Support Technician -London, KYMasco Corporation

Service Desk/Desktop Support EngineerDiverse Linx

IT Service TechnicianGovcio LLC

Desktop Support EngineerDiverse Linx

Network Engineer Level III – ITChugach Government Solutions

Customer Support Specialist 2Columbia Technology Partners

Warehouse IT SpecialistWeee! Inc

Senior IT EngineerAST SpaceMobile

Senior IT Subject Matter ExpertTekSynap

IT Project ManagerTekSynap

IT Portfolio ManagerTekSynap

Associate Desktop Support TechnicianConsultNet

Systems Administrator Support to PMOPeraton

Technical Operations Support Analyst with Top Secret/SCI Clearance w/ full scope poly. Onsite in MDBooker DiMaio, LLC

Director, IT Operations, XLA & Digital WorkplaceLegal & General America

Support LeadKeenLogic

Helpdesk Support Specialist INa Ali'i Consulting & Sales, LLC.

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