UNKNOWN

HOUR

As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts.

Job Title: Network Engineer / IT Engineer / System Engineer Duration: 12+ months(may hire as permanent employee) Location: Miami, FL 33142 Pay Rate: $40.87/hr. on W2(Without benefits) Position Summary Under general direction and reporting to the Information System and Technology Manager, the IT Engineer is responsible for design of existing and future network expansions, and technical advancement. The IT Engineer responsibilities include reviewing, analyzing, modifying, installing, and maintaining hardware, software applications and programs. In addition, the IT Engineer is responsible for the administration, connection and configuration issues related to any of the Agency's LAN/WANs, security systems, storage systems, and cloud system. Provide technical assistance on FL 511 and interstate / inter-agency connection management. Provide senior level support to the Information Technology Analyst and ITS Field team. Essential Duties<ul><li>Design and implement network communication for HQ office and remote locations, including configuration of network equipment, router, switch, firewall, etc.</li><li>24x7 on-call for essential systems, email, core network switches and routers, MDM, etc.</li><li>Visit and troubleshoot network issue on remote locations.</li><li>Administrate and maintain Dell and Cisco L2/L3 routers and switches.</li><li>Actively monitors the utilization of all networks to detect potential errors or problems. Design, install and maintain new network expansion to accumulate the growth of the Agency's infrastructure.</li><li>Sun Guide and ITS server maintenance, upgrades, and virtualization support</li><li>Administrate and maintain network connections for remote locations on the agency's roadways.</li><li>Adhered to GMX disaster recovery, backup strategy, and business continuity plan.</li><li>Annually perform DRP testing on power systems and system restores.</li><li>Administrate Microsoft Active Directory and DNS servers.</li><li>Perform basic fiber troubleshoot, includes allocation, damage assessment, plan reviews, etc.</li><li>Create and maintain documentations and operational procedures on systems and communication networks.</li><li>Anti-Virus System Administration</li><li>Plan and implement systems automation as required for better efficiency</li><li>Ensure the enforcement of information system security, audit and DRP procedures working in conjunction with Information System and Technology Manager and auditors</li><li>Provide weekly status reports.</li><li>UPS, power, and environmental management for TMC and field server rooms</li><li>Provide second Tier support for helpdesk support, and field team.</li><li>Backup system administration (Veeam), endpoint protection, and vulnerability scanning.</li><li>Virtualization Administration (VMware and XCP)</li><li>Network Storage and File System Management</li></ul>Required Knowledge, Skills & Abilities<ul><li>Thorough knowledge of Cisco security and network equipment</li><li>System design, architecture and integration techniques.</li><li>Windows Operation Systems and database connectivity.</li><li>Commvault Backup Software or other related backup solutions.</li><li>Linux OS.</li><li>Cloud based solutions</li><li>County wide fiber management/design/support.</li><li>Thorough knowledge with VMWare Visualization systems.</li><li>LAN /WAN Network design, analysis, and planning.</li><li>Microsoft Office Suite or other related business applications.</li><li>Configuration, installation, and troubleshoot VPN, network switches, routers and firewalls.</li><li>Enterprise antivirus solutions for servers and desktops.</li><li>Experience and training on network monitoring and troubleshooting tools.</li><li>Understand and analysis highway construction plans</li><li>Mobile devices operating systems (iOS/Android)</li><li>Single Mode fiber network design</li><li>SNMP monitoring system.</li><li>NAS storage systems.</li><li>Enterprise patch management system.</li><li>Experience with SAN storage systems.</li><li>Knowledge of information security including policy and procedure implementation, risk management and security architecture.</li><li>Experience with public audit requirement and familiar with IT Governance standards.</li><li>Excellent effective communications skills, both written and verbal.</li><li>Excellent research skills.</li><li>Excellent analytical skills.</li><li>Excellent interpersonal skills.</li><li>To understand system requirements.</li><li>To concentrate and pay close attention to detail.</li><li>To troubleshoot hardware and/or software problems.</li><li>Effectively present information to management.</li><li>Handle multiple projects simultaneously.</li><li>Willingness to cooperate with others to accomplish objectives and work toward common goals.</li><li>To work independently or as a participant in a small to large sized team.</li></ul>Required Education & Experience<ul><li>Bachelor’s degree in Computer Science, Information Technology, Computer Information Systems or a closely related field</li><li>Minimum of 5 years progressively responsible experience as a System Engineer, System Analyst or Network Engineer</li><li>An equivalent combination of training and experience that provides the required skills, knowledge, and abilities for this position may be considered.</li></ul> Special Requirements, Licenses & Certifications<ul><li>Cisco Certified Network Associate (CCNA) or Professional (CCNP) desirable.</li><li>A+, Network+, Microsoft Certifications, VMWare Certified Professional (VCP), AWS, Azure certifications desirable</li><li>Possession of a valid Florida Driver's License and ability to maintain a safe driving record in order to occasionally operate GMX vehicles for business purposes.</li></ul>About our Company: - 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

22nd Century Technologies, Inc.

Network Engineer / IT Engineer / System Engineer

2nd Level Support

Amazon Web Services (AWS)

Analysis Skills

Android

Antivirus

Architectural Design

Automation

Backup Software

Business Continuity Planning (BCP)

Business Solutions

CCNA - Cisco Certified Network Associate

CCNP - Cisco Certified Network Professional

Capability Maturity Model Integration (CMMI)

Cisco Network Systems

Cloud Computing

Cloud Storage

Communication Skills

CompTIA Network+

Computer Maintenance

Computer Networks

Computer Science

Computer Security

Construction Planning

Customer Support/Service

DNS (Domain Name System)

Data Recovery

Dell Computers

Desktop PC

Detail Oriented

Disaster Recovery

Driver's License

Email Technology

Endpoint Security

Environmental Management

Federal Government

Firewalls

Fortune 500 Customers

Government

Government Contracts

Hardware Installation

Help Desk

ISO (International Organization for Standardization)

ISO 9001

IT Governance

Identify Issues

Information Technology & Information Systems

Information Technology/Systems Audit

Information/Data Security (InfoSec)

Interpersonal Skills

Linux Operating System

Local Area Network (LAN)

Management of Information Systems/Technology (MIS)

Manufacturing Data Management

Microsoft Active Directory

Microsoft Certifications

Microsoft Office

Microsoft Windows Azure

Microsoft Windows Operating System

Mobile Devices

Mobile Operating System

Multitasking

NFS (Network File System)

Network Administration/Management

Network Architecture/Engineering

Network Attached Storage (NAS)

Network Connectivity

Network Design

Network Monitoring

Network Performance/Analysis

Network Router Configuration

Network Routers

Network Switching

Network System Hardware

On Call

Operations Processes

Policy Implementation

Power Management

Presentation/Verbal Skills

Procedure Implementation

Research Skills

Risk Management

Roadway Construction

SNMP (Simple Network Management Protocol)

Security Architecture

Security Equipment

Security Policy

Server Maintenance

Software Administration

Software Patches

Staff Motivation

Status Reports

Storage Area Network (SAN)

System Architecture

Systems Administration/Management

Systems Analysis

Systems Engineering

Technical Delivery

Technical Leadership

Technical Support

Technology Analysis

cb_wl_jobs_master

FULL_TIME

FEED

YEAR

The Service Desk Agent will support agency personnel by troubleshooting technical issues, supporting proprietary systems and applications, and ensuring high levels of customer satisfaction through phone and email support. Our client is seeking qualified Service Desk Agents to provide Tier I and Tier II technical support services in a fast-paced help desk environment.

Our client is seeking qualified Service Desk Agents to provide Tier I and Tier II technical support services in a fast-paced help desk environment. The Service Desk Agent will support agency personnel by troubleshooting technical issues, supporting proprietary systems and applications, and ensuring high levels of customer satisfaction through phone and email support.<h2>Key Responsibilities</h2><ul><li>Provide Tier I and Tier II technical support via phone and email</li><li>Analyze and resolve network hardware, software, and communication issues using diagnostic tools and troubleshooting procedures</li><li>Create, update, and manage service desk tickets using ticketing software</li><li>Escalate tickets appropriately to ensure timely resolution</li><li>Troubleshoot and maintain business line applications, including remote installation and redeployment of software</li><li>Install, configure, and maintain applications and tools including:<ul><li>Cisco AnyConnect</li><li>Cisco WebEx</li><li>Microsoft Office Suite</li><li>BitLocker</li><li>Other agency-approved software and systems</li></ul></li><li>Troubleshoot client computer hardware and software issues</li><li>Recover lost or accidentally deleted data when possible</li><li>Implement technical solutions based on customer and operational requirements</li><li>Follow standard operating procedures (SOPs) and assist with documentation maintenance and updates</li><li>Escalate process and policy concerns as needed</li><li>Deliver exceptional customer service while supporting users in high-stress situations</li></ul><h2>Minimum Qualifications</h2><ul><li>Must be a U.S. Citizen or have official legal status in the United States and have continuously resided in the United States for the last two years in accordance with 8 U.S.C. 1324b(a)(2)(C)</li><li>Must be able to pass a federal background investigation and obtain a Public Trust clearance</li><li>Associate degree or higher in Information Technology or related field; OR<ul><li>High school diploma with relevant IT certifications, training, or equivalent experience</li></ul></li><li>Minimum of one (1) year of information technology experience</li><li>Experience supporting network hardware, protocols, and standards</li><li>Application support experience</li><li>Knowledge of applicable data privacy practices and laws</li><li>Proficiency with Microsoft Word, Excel, Outlook, and database management tools</li></ul><h2>Preferred Skills & Competencies</h2><ul><li>Strong troubleshooting and problem-solving skills</li><li>Excellent verbal and written communication abilities</li><li>Exceptional customer service and interpersonal skills</li><li>Ability to remain calm and professional in high-pressure environments</li><li>Highly organized with strong attention to detail and accuracy</li><li>Ability to prioritize and manage multiple tasks and deadlines effectively</li><li>Experience working in collaborative, team-oriented environments</li></ul><h2>Work Schedule</h2><ul><li>Flexible shift availability required</li><li>Hours of operation:<ul><li>Monday through Friday: 7:30 AM – 7:00 PM</li><li>Saturday: 7:30 AM – 4:00 PM</li></ul></li><li>Shifts are typically scheduled for eight (8) hours per day, five (5) days per week</li></ul>Powered by JazzHR

Omniscius Consulting

Service Desk Agent

Background Investigation

Computer Hardware

Computer Software

Customer Satisfaction

Database Administration

Documentation

Establish Priorities

Hardware Administration

Legal

Microsoft Excel

Microsoft Outlook

Microsoft Word

Network Protocols

Network Software

Network Support

Organizational Skills

Problem Solving Skills

Software Installation

Standard Operating Procedures (SOP)

Team Player

Time Management

United States Citizen

WebEx

Writing Skills

partner JazzHR

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.

Essential Duties and Responsibilities:- Assess current environment and develop a 3-5 year HR technology strategy, objectives, and roadmap. - Lead the implementation of process improvement and innovative tools. - Partner with HR functions to assist in the adoption of efficient, scalable end-to-end processes. - Ensure HRIS staff are trained in process improvement techniques. - Partner with IT to identify and articulate system needs, vendor selection, implementation, upgrade, integration, and maintenance of systems. - Lead project planning teams related to major upgrades and system implementations. - Collaborate with HR business partners to understand business needs related to human resources information. - Provide consultation and analyses to enhance human resources decision making. - Collaborate with IT and legal to ensure the secure storage and movement of human resources information to systems within and outside of Maximus. - Develop test plans as needed and oversee successful completion of test phase to move to production. - Work closely with vendors and staff to design and test integrations. - Lead implementation of processes to ensure data integrity. - Manage HRIS budget. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design. - Manage staff to achieve HR strategic goals and objectives that require systems and technology related support. - Provide functional production support, system configuration and product /data stewardship for the suite of HR tools, and the design and management of inbound and outbound HR data interfaces. - Coordinate multiple HRIS solutions within a heavily matrixed organizational environment. - Liaise with divisional and corporate IT departments in coordinating IT projects, IT standard procedures, initiatives, Help Desk changes, and system outages. - Support and partner with HR team to define and implement HR processes and procedures that leverage technological capabilities for the collection, maintenance and reporting of data. - Oversee system upgrades, system interfaces, data quality/integrity, HR Division web applications.Minimum Requirements:- Bachelor's degree.- 12-15 years experience.to send to WDMinimum Requirements Minimum Requirements:- Bachelor's degree. - 12-15 years experience.to send to WDEEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 100,000.00 Maximum Salary $ 200,000.00 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=d6a8e20b7de86814896accf5974e61fc&view" width="1"/>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

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Network Engineer / IT Engineer / System Engineer 22nd Century Technologies, Inc.

Service Desk Agent Omniscius Consulting

Test Req - Do Not Apply WH Maximus

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