NewIT Support Engineer (Desktop Management Specialist Infrastructure Services) Macpower Digital Assets Edge Private LimitedIT Support Engineer (Desktop Management Specialist Infrastructure Services)Grand Rapids, MI$45–$45 / hourstrong> Key Responsibilities: Desktop and Mobile Device Management: Install, configure, and maintain desktops, laptops, mobile devices, and associated peripherals. Technical Assistance and Service Desk Operations: Offer onsite and remote technical support, responding to end-user requests and managing the ticket queue to meet defined service level agreements.
NewTier 1 IT Support Specialist - Grand Rapids MI Applied InnovationTier 1 IT Support Specialist - Grand Rapids MIGrand Rapids, MIFull timeli style="margin-right:6px;margin-left:32px;text-align:justify">Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or a related technical field or an approved certification below. This role is focused on providing exceptional customer service to our technology clients by addressing, troubleshooting, and resolving technical issues in a professional and efficient manner.
Help Desk Technician Mercantile Bank CorpHelp Desk TechnicianGrand Rapids, MIA Look into Your Day As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs. Successful candidates will demonstrate excellence in competencies such as effective time management, the ability to function well in a fast-paced environment, strong organization and attention to detail, and exceptional interpersonal and customer service skills.