Service Desk Support Associate Sparks GroupService Desk Support AssociateMcLean, VAResponsibilities : Provide day-to-day support with Windows 10, Mac OS & OSX, MS Office (primarily Outlook), LAN, VPN, remote devices, hardware, peripherals, and other technologies. Proficient at solving problems with Windows 10, Mac OS & OSX, MS Office applications, mobile and remote access services.
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
Desktop Support System OneDesktop SupportMerrifield, VAExperience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints. Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints.
Systems Administration (Operations Support Specialist) ARCTICOM LLCSystems Administration (Operations Support Specialist)Quantico, VAArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Help Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCIdentify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion. Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users.
Senior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role.
NewPentagon Field Ops Team Lead LeidosPentagon Field Ops Team LeadArlington, VA$116,350–$210,325In this mission, we provide support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other geographically separated locations (GSUs), leased spaces, and alternate sites. Direct and manage teams responsible for executing core IT functions, including desktop support, technology refresh initiatives, mobile device management, and routine device fulfillment in support of a user base exceeding 9,000 personnel.
NewService Center Analyst NuAxis InnovationsService Center AnalystSterling, VAExposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs).
Technical Support Specialist II - Elevated Support, WashU IT Washington University in St LouisTechnical Support Specialist II - Elevated Support, WashU ITWashingtonAttends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
IT Support Coordinator (On-site) Guidance ResidentialIT Support Coordinator (On-site)Reston, VAWe are currently seeking a full-time on site IT Support Coordinator to assist the IT Help Desk in all desktop-related issues, and provides onsite as well as remote support to end users as directed. Provide responsive help desk support by monitoring, prioritizing, and resolving user requests through the Jira ticketing system, ensuring timely communication, issue resolution, and adherence to established service levels.
NewIT Help Desk Support Specialist NucoreVision (NVI)IT Help Desk Support SpecialistWashington, DC$63,000–$76,000 / yearExperience with Ivanti, KACE, Microsoft Intune, JAMF, Entra ID/Active Directory, MFA, RBAC, AWS-hosted resources, AWS identity integrations, and hybrid cloud/on-prem environments. - Support conference room technology, asset management, secure drive sanitization/destruction, hard drive cloning, workstation refreshes, data migration, and recovery operations.
IT Support Coordinator (On-site) Guidance Financial GroupIT Support Coordinator (On-site)Reston, VAWe are currently seeking a full-time on site IT Support Coordinator to assist the IT Help Desk in all desktop-related issues, and provides onsite as well as remote support to end users as directed. Provide responsive help desk support by monitoring, prioritizing, and resolving user requests through the Jira ticketing system, ensuring timely communication, issue resolution, and adherence to established service levels.
IT Desktop Support Technician II NTT DATA Group CorpIT Desktop Support Technician IIArlington, VAJob Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
IT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
IT Support Technician DanckerIT Support TechnicianCapitol Heights, MDThe difference you'll make: dancker is seeking a customer-focused and technically skilled IT Support Technician to support employees across the organization by ensuring reliable day-to-day technology operations. As dancker continues to grow and modernize, we are investing in scalable technology solutions, strong infrastructure, and exceptional support experiences that empower our teams to do their best work every day.
IT Support Technician II Sierra Nevada CorpIT Support Technician IIArlington, VAIMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. The position also requires demonstrated exceptional efficiency and refined attention to detail in delivering white‑glove executive support within a high‑profile environment regularly visited by senior leadership and dignitaries.
IT Desktop Support Technician II NTT DATA Services, LLCIT Desktop Support Technician IIArlington, VAJob Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
Enterprise IT Support Technician ManTechEnterprise IT Support TechnicianWarrenton, VAYou will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs. + Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity while restoring services, determining root causes, and maintaining accurate logs, records, and status reports.
NewExecutive Help Desk Lead for VIP IT Support General Dynamics Information TechnologyExecutive Help Desk Lead for VIP IT SupportWashington, DCGeneral Dynamics Information Technology seeks a Help Desk Technician V to lead an Executive Support Team delivering critical IT services to senior executives. The ideal candidate will have 8+ years of IT support experience, including leadership in high-touch customer environments, and will ensure the technology aligns with federal mission objectives.
NewIT Support Specialist I AkimaIT Support Specialist IHerndon, VA$20–$24 / hourThe Help Desk Technician I is an entry-level, on-site position responsible for providing hardware support, device imaging, equipment deployment, and Level 1 technical support to internal and external users. This role focuses on maintaining end-user computing devices, supporting Windows-based environments, and delivering excellent customer service while assisting with daily IT operations.
Apple IT Support Specialist | macOS, Jamf & MDM Nerd Up, LLCApple IT Support Specialist | macOS, Jamf & MDMVienna, VA$55,000–$65,000 / yearYou'll spend significant time working with Jamf, Munki, endpoint administration, software deployment, device management, and macOS support. If you're someone who enjoys technology, likes helping people, and wants to grow your Apple expertise with a genuinely supportive team, we'd love to hear from you.
Dedicated IT Support Technician ManTechDedicated IT Support TechnicianMcLean, VAProcess incoming requirements for access administration, virus scanning services, stand-alone desktops, laptops, computing services, servers, printers, and peripheral services. + Ability to resolve technical problems and respond to requests via phone, in-person, ticketing systems, or IM related to hardware, software, network, access, or telecom.
Technical Instructor I (IT Support) Per ScholasTechnical Instructor I (IT Support)Silver Spring, MarylandBy teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities.
NewHelp Desk Technician Tier 1 - Secure, Onsite IT Support IntelliDyneHelp Desk Technician Tier 1 - Secure, Onsite IT SupportHerndon, VAResponsibilities include answering service calls, creating customer incidents in ServiceNow, and providing hardware and software support. The ideal candidate will have superb verbal communication skills and a strong commitment to customer service.
IT Support Technician LeidosIT Support TechnicianWashington DC, District of ColumbiaThe IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. June 4, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
NewDesktop Support II Secret-Cleared IT Specialist Tlingit Haida Tribal Business CorporationDesktop Support II Secret-Cleared IT SpecialistWashington, DC$35–$45 / hourResponsibilities include troubleshooting and user support for desktop applications and managing incident tickets.#J-18808-Ljbffr. The ideal candidate must hold an active Secret Clearance and have a CompTIA Security+ certification.
NewOn-Site IT Support Specialist I Windows & Hardware AkimaOn-Site IT Support Specialist I Windows & HardwareHerndon, VAAkima is seeking a Help Desk Technician I for an entry-level, on-site role focused on providing hardware support, device imaging, and technical support. The role involves supporting desktops and laptops, troubleshooting issues, and managing help desk requests effectively.
IT Support Technician KBR IncIT Support TechnicianVienna, VAKBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. Provide desktop, peripheral, and user access support for office personnel, resolving hardware, software, and connectivity issues.
IT Support Technician Verato IncIT Support TechnicianMcLean, VAVerato re-imagines MDM to be purpose-built and nimble to drive a complete and trusted 360-degree view of people, organizations, and networks across complex ecosystems with unmatched speed to value, enterprise-grade performance, and customer success. Staff are given chances to expand their knowledge in areas like technology (e.g., big data, distributed/cloud computing, complex algorithms), healthcare, and organizational development.
IT Support Technician Leidos Holdings IncIT Support TechnicianDC$45,500–$82,250 / yearThe IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. Location: On-site at SEC-assigned worksite(s) for job code TEC2202S4, including SEC Headquarters in Washington, DC; support to SEC regional offices may be required per contract direction.
IT Support Analyst Clifford Chance LLPIT Support AnalystDCRemote$85,000–$96,000 / yearThe ideal candidate will have a strong background in applications and device support, excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to delivering exceptional service in a dynamic, multilingual, and AI-enhanced environment. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.
IT Support Specialist Goodwill of Greater Washington.IT Support SpecialistWashington, DCResponsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request additional support staff. Certificate in Computer or IT related area of study or equivalent 2. MCSA (Microsoft Certified Systems Administrator) 3. POS support experience preferred.
IT Helpdesk Analyst (Level 1 / L1 Support) AHU TechnologiesIT Helpdesk Analyst (Level 1 / L1 Support)Washington, District of ColumbiaWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
IT Support Specialist Virginia Tire & Auto LLCIT Support SpecialistAshburn, VAThe IT Support Specialist plays a key role in ensuring the smooth functioning of Virginia Tire & Autos IT infrastructure by providing technical support, maintaining system security, and contributing to cross-functional IT projects. This position is responsible for resolving help desk tickets, supporting security protocols, and collaborating with both internal teams and external vendors to deliver exceptional service.
Sr IT Support Specialist Baltimore Aircoil Company, Inc.Sr IT Support SpecialistJessup, MDFull timeIn addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.
NewIT Support Services Nightwing Intelligence SolutionsIT Support ServicesSterling, VirginiaNightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
IT Support Specialist - Senior C3ELIT Support Specialist - SeniorWashington, DCSkills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.
Senior IT Support Technician The Henry M Jackson Foundation for the Advancement of Military Medicine IncSenior IT Support TechnicianBethesda, MDSupport organizational convening by managing conference room and meeting technology (e.g., audio/visual, conferencing platforms, control systems); prepare rooms for events, respond to live support requests, and partner with stakeholders to deliver reliable, user-friendly meeting experiences. Manages endpoint lifecycle activities from procurement through deployment, maintenance, and retirement; independently troubleshoots hardware/software issues across endpoints, peripherals, lab equipment, and IoT devices; and serves as the primary point of contact for conference room and meeting technology.
Part-Time IT Support Assistant TSTCPart-Time IT Support AssistantArlington, VirginiaTSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewIT Asset Support Technician Artech LLCIT Asset Support TechnicianMcLean, VA$25–$30 / hourThis role is ideal for candidates with experience in IT Asset Management, Desktop Support, Inventory Management, or End-User Device Deployment who enjoy hands-on work supporting enterprise hardware operations. The position involves preparing, imaging, shipping, and tracking laptops for new and existing associates.
IT Specialist (Customer Support) U.S. Department of DefenseIT Specialist (Customer Support)Washington, DC$68,545–$89,114 / yearwhich includes tracking, monitoring and resolving customer support network issues; troubleshooting and resolving network problems using a variety of automation techniques and methods to include IT resources, automated systems, equipment and software; Maintaining network operations; Creating and routing trouble tickets; Researching and analyzing IT problems; and providing informal training to customers. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MarylandWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
IT Field Support Specialist (HT1) (Government) AT&T IncIT Field Support Specialist (HT1) (Government)Columbia, MD$47,600–$72,000 / yearInfrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity. This position provides advanced (Tier 2 and 3) on-site and remote support for a wide range of IT equipment and infrastructure, ensuring our customers remain connected, productive, and secure.
IT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program.
IT Support Specialist II Comcast CorpIT Support Specialist IILaurel, MD$21.94–$32.91 / hourSolar Energy World-now a wholly owned subsidiary of Comcast Corporation-is one of the region's top‐rated, award‐winning residential solar installation companies, proudly serving Maryland, Virginia, Delaware, Pennsylvania, New Jersey, Florida, and Washington D.C. since 2009. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
IT Support Specialist III M.C. Dean IncIT Support Specialist IIIVAResponsibilities: As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of M.C. Dean staff by performing a variety of technical tasks including, but not limited to the following: PC configuration support, including troubleshooting advanced issues related to OS configuration, hardware/driver compatibility, network connectivity, and provisioning tools (e.g., MS Autopilot, MS Intune). Advanced configuration and troubleshooting of software compatibility and configuration issues for a wide range of applications, including but not limited to MS Office 365 components, engineering design software (e.g., BlueBeam Revue, Autodesk product suite, and related), and software as a service (SaaS) platform.
IT Support Specialist II M.C. Dean, IncIT Support Specialist IITysons , VirginiaFull timeTroubleshooting (both on site and remotely via BeyondTrust/email/phone/MS teams) basic hardware, software compatibility issues, and network connectivity issues, and Microsoft 365 and related application issues; escalating complex problems to senior staff, coordinating OEM repairs. Provisioning user accounts, group membership, access to core collaboration tools (MS Outlook email, MS Teams, MS SharePoint, OneDrive, and related), privileges and software licenses using established procedures via Microsoft Entra ID and vendor-specific tools.
NewIT Support Manager - TS/SCI required LeidosIT Support Manager - TS/SCI requiredChantilly, VirginiaDevelop partnerships with cross-functional teams to improve and shape how the Technical IT Support team will hand off work, partner on strategic initiatives, and improve customer experience. July 9, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
NewIT Support Coordinator US OncologyIT Support CoordinatorFairfax, VAResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES:Assist in creating new employee accounts in multiple technical systemsProvides basic systems maintenance to ensure accounts are active, updated and terminated when needed. Assists in network and end user support by answering calls, documenting incidents, and requests for service, setting up user accounts, and assisting user with answering questions.
NewOnsite IT Support Specialist - Alexandria Baynova-LLOnsite IT Support Specialist - AlexandriaAlexandria, VAThis role involves providing vital IT support for a significant federal government client, managing user accounts, and troubleshooting desktop technologies. Responsibilities include user support administration, Office365 troubleshooting, and maintaining ticketing queues using ServiceNow.