Lake Buena Vista, Florida30+ days ago
Responsible for technical troubleshooting utilizing multiple applications including, but limited to LogicMonitor, Airwave, Calix Management System, ServiceNow, remote diagnostic tools, and MS Office to support key business systems. The Operations Services Associate delivers technical support via phone and email to resolve, process, and escalate Wi‑Fi and telecommunications issues internally and externally in a fast‑paced Help Desk environment.