Help Desk Analyst Alpha Baking Co., Inc.Help Desk AnalystChicago, ILTechnical Support: Diagnose and resolve hardware, software, and network issues by providing step-by-step guidance, troubleshooting techniques, and effective problem-solving strategies. Issue Tracking: Utilize a ticketing system to log and track all reported issues, ensuring accurate documentation of the problem, resolution steps, and communication history.
NewDesktop Support Technician The Peak OrganizationDesktop Support TechnicianChicago, IL$23–$25 / hourContractorTechnicians who join us may receive new certifications for working with our clients; we issue payments weekly, offer direct deposit, and have many nationwide opportunities. Desktop Support Technician - we are looking for a L2 Desktop Support Technician who has prior experience in desktop support, including troubleshooting support for MAC & Windows.
IT-Helpdesk Technician-Desktop Support EM Key Solutions IncIT-Helpdesk Technician-Desktop SupportNorth Chicago, ILFull timeEM Key Solutions, Inc. (EMKS), founded in 2015, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) offering a broad range of services to support Federal Government enterprises in meeting their mission requirements and business demands. Through sound leadership and management principles, EMKS focuses on offering its clients the solutions they need to be successful throughout the project management lifecycle at the most competitive rates.
IT Support Specialist Sterling Engineering, Inc.IT Support SpecialistElmhurst, IL$70,000–$80,000 / yearAs the company continues to grow, they are looking to bring on an IT Support Specialist to support internal users and keep day-to-day operations running smoothly. We’re partnering with a family-owned manufacturer of advanced water chiller systems known for its stability, strong culture, and long-tenured employees.
IT Support Specialist / Help Desk Technician LevCo TechnologiesIT Support Specialist / Help Desk TechnicianChicago, IllinoisThe ideal candidate has at least two years of help desk experience, strong communication skills, and the ability to work independently while delivering exceptional customer service. You will troubleshoot and resolve problems, perform system installations, provide end-user training, and document solutions in accordance with established processes and procedures.
Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportChicago, ILRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
Sr. IT Support Specialist - End User Computing Net2SourceSr. IT Support Specialist - End User ComputingHoffman Estates, IL$30–$34 / hourThey will support all End User Compute, networking patching, smart hands, audio visual / conference room / MTR assistance. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact.
IT Tier 2 Support Technician Novaspect Holdings IncIT Tier 2 Support TechnicianSchaumburg, IL$30–$34 / hourNovaspect, Inc., an Emerson Impact Partner and a global leader in automation systems and solutions, is currently seeking a proactive, technically skilled IT Support Technician II to join our team. This role is the technical backbone between frontline support and our senior Systems, Network, and Security teams, handling escalated support requests and contributing to the stability and security of our IT environment.
IT Support Technician 2 Kwikee Products Co LLCIT Support Technician 2Chicago, IL$85,000–$95,000 / yearPosition Summary: The IT Support Technician 2 is primarily responsible for monitoring help desk tickets, enabling user accounts, managing basic security/permissions, imaging systems and troubleshooting issues. About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries.
IT Support Engineer - Tier 2 Escalations Engineer Framework ITIT Support Engineer - Tier 2 Escalations EngineerChicago, IllinoisIf you're passionate about solving complex technical problems, thrive in an MSP environment, want to mentor junior team members, and have strong networking background to complement your broader IT expertise, this is the role for you. This role balances autonomous problem-solving on escalated tickets with coaching and supporting junior technicians, driving both immediate client success and team growth.
Senior IT Support Specialist Tempus AI IncSenior IT Support SpecialistChicago, IL$80,000–$95,000 / yearTempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Responsibilities: Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following: Addressing and mitigating technology-related issues for employees, i.e. desktop support.
NewIT Support Analyst Lou Malnati's PizzeriaIT Support AnalystBuffalo Grove, IllinoisPoint-of-sale (POS) system experience preferred; Toast POS experience a strong plus, including terminal installation, configuration, and troubleshooting. This role is the first point of contact for technology issues — delivering friendly, effective help across hardware, software, network, and POS systems.
NewIT Field Support Specialist - East Veterinary Emergency Group (VEG)IT Field Support Specialist - EastChicago, ILThe role focuses on keeping local hospitals running smoothly and helping new hospital openings start strong, with travel as a key part of the job—including frequent flights and driving, shifting schedules, and times when you may be on the road 3–5 days a week, including occasional weekends or holidays.** . Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.
IT On-Site Support Technician WSP Global IncIT On-Site Support TechnicianChicago, IL$57,800–$89,400 / yearJob Description: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.
NewIT Support Specialist Tempus AI IncIT Support SpecialistChicago, IL$60,000–$80,000 / yearAccount Management: Administer user accounts, including employee onboarding and offboarding, password resets, and utilizing identity management products like MS Active Directory, Okta, and Google Admin. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
IT Support eTeam Inc.IT SupportKenosha, WI$25–$30 / hourSupport Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure 4. Patching of windows workstation/server 5. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support 2. Ready to work in evening/night shift and provide on-call support for critical production issues 3. Excellent troubleshooting skills 4. Able to maintain a high level of confidentiality and professionalism 5.
NewIT Support Specialist I Prime Healthcare Management IncIT Support Specialist IDes Plaines, Illinois$17–$23.74 / hourFull timeThe exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Pay Transparency: Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.
IT Tech Support VTech ElectronicsIT Tech SupportArlington Heights, ILFull timeThe IT Tech Support role is part of the VTech/LeapFrog IT team providing daily support with a wide range of technical issues and holds responsibility for the operation, maintenance and repairs of systems, hardware, software and related infrastructures. Bachelor's degree in Computer Science, Information Technology or a related field; or any combination of experience and education that provides the necessary skills, knowledge and ability to perform essential functions of this role.
IT Support - Healthcare greenvalleysearch.comIT Support - HealthcareChicago, IllinoisYou’ll manage daily support needs, maintain systems, and keep technology running seamlessly — all in a role that values independence and reliability. Bonus Experience: Familiarity with Windows Server administration, Group Policy, VMware/Hyper-V, backup systems, or scripting (PowerShell).
IT Support Technician Compass Group North AmericaIT Support TechnicianEvanston, IL$27–$30 / hourThis position will include basic administration of our Point of Sales (POS) platform to support POS user account creation, item configuration, menu adjustments and end-to-end testing with guidance from Operations and IT Field Services. You will report to the Director of Operations, but work closely with IT Field Systems, POS vendors, partner IT contacts, and other Levy departments to ensure that all Levy software and hardware systems are functioning properly.
NewIT Support Specialist Tempus AIIT Support SpecialistChicago, IllinoisAccount Management: Administer user accounts, including employee onboarding and offboarding, password resets, and utilizing identity management products like MS Active Directory, Okta, and Google Admin. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Corporate MagiQuest IT Support Engineer Great Wolf Resorts IncCorporate MagiQuest IT Support EngineerChicago, IL$65,000–$75,000 / yearAn employee's pay position within the salary range will be based on several factors, including but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. Responsibilities: Provide online and phone support for MagiQuest software and hardware issues, including game system and platform, PCs, screens and monitors, proprietary electronics, mechanical elements, and themed elements.
IT Support Specialist HireologyIT Support SpecialistChicago, Illinois$65,000–$70,000 / yearIn this role, you’ll report directly to the IT Manager and serve as a key partner for both our in-office and remote employees — handling everything from hardware and software troubleshooting to SaaS account management, identity and access controls, and endpoint security. Administer and support core SaaS tools including Jamf, Okta, Google Workspace, Slack, Zoom, Zendesk, and Glean.
IT End User Support Specialist Wiss Janney Elstner AssociatesIT End User Support SpecialistNorthbrook, IllinoisThis non-exempt position is also eligible for WJE’s industry-leading, total rewards package which enables our employees to grow and thrive with comprehensive health and financial benefits including: Robust and affordable health plans for employees and their families, including HSA as well as low and high-deductible PPO options. Wiss, Janney, Elstner Associates Inc. (WJE) is a global firm of engineers, architects, and materials scientists committed to helping solve, repair, and avoid problems in the built world and construction industry.
Senior IT Support Specialist Tempus AISenior IT Support SpecialistChicago, IllinoisTempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following: Addressing and mitigating technology-related issues for employees, i.e. desktop support.
IT Support Supervisor VitalsearchgroupIT Support SupervisorHanover Park, IllinoisThe IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.
Entry Level IT Support Technician Digital Systems & IntegrationsEntry Level IT Support TechnicianChicago, IllinoisIf you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B.
AV / IT Support Engineer SentinelAV / IT Support EngineerDeerfield, Illinois$40–$45 / hourSentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. This role is critical in supporting and optimizing enterprise collaboration and conferencing technologies, with a strong focus on Microsoft Teams, Cisco conferencing systems, and advanced AV solutions such as Crestron and Polycom Studio series.
IT Systems Support Analyst NORRIT Systems Support AnalystChicago, ILFull timeReporting to the Manager, IT Service Delivery, this customer-focused role supports fast-paced Architecture, Engineering, and Interior Design teams by resolving IT issues, requests, and projects quickly and with minimal business disruption. Expertise with Active Directory, O365 and Azure environments, including Teams, Outlook, Office Apps, Windows Desktop Management and Endpoint Manager (Intune).
NewSchool IT Support Summer Intern PrizmahSchool IT Support Summer InternChicago, ILEssential Duties and ResponsibilitiesInventory, inspect, and clean all student computersTroubleshoot and perform hardware repair on iOS, macOS, and Chromebook devicesClean and maintain classroom projectorsOrganize and move inventory, mail, and packagesPrepare emergency supply kits for classroomsSupport additional projects as assigned by the Director of TechnologyReports to: Director of TechnologyQualificationsPunctual & Reliable, Detail-Oriented, Professional, Problem-Solver, Quick Learner, EmpatheticInterest in technology, IT support, or a related fieldAbility to troubleshoot and learn hardware repair skills on the jobStrong organizational skills with ability to multitask and prioritizeAble to lift boxes up to 50 lbsProfessional demeanor; complies with school policies and proceduresThe DetailsThis is a paid, on‑site position at $16.60 per hour. Bernard Zell Anshe Emet Day School, located on the north side of Chicago, is looking for an IT Summer Intern to roll up their sleeves and do real work — fixing devices, solving problems, and helping keep a busy school's technology running before the new school year kicks off.
AV / IT Support Engineer Sentinel Technologies IncAV / IT Support EngineerDeerfield, IL$40–$45 / hourQualifications Qualifications Required: • 2+ years of experience in IT infrastructure or technical support roles • Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony) • Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints) • Experience with Crestron AV control systems and Polycom Studio X50 • Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio • Working knowledge of Microsoft 365 administration • Excellent troubleshooting skills and ability to communicate technical concepts clearly • Proven ability to work independently and collaboratively in fast-paced environments • Experience supporting executive-level users with professionalism and responsiveness • Strong written and verbal communication skills. Preferred: • Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming • Experience with Zoom CRC or similar conferencing connectors • Familiarity with ITIL practices and service management tools (e.g., ServiceNow) • Experience supporting hybrid work environments and remote collaboration technologies.
IT Site Support Analyst Crane NXT CoIT Site Support AnalystIL$65,000–$75,000 / yearThe ideal candidate is comfortable balancing day‑to‑day support with planned project work, communicates clearly in daily standups, and proactively manages priorities in a fast‑paced setting. This role is based in Williston, SC (onsite) and will be responsible for the following: Resolve hardware and software issues, ensuring minimal disruption to end users and adhering to established SLA targets.
IT Support Associate II, Operations Technology Solution (OTS) Amazon.com IncIT Support Associate II, Operations Technology Solution (OTS)WIAs an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
Senior IT Support Specialist Column Technical ServicesSenior IT Support SpecialistChicago, ILColumn Technical Services is seeking a motivated and skilled Senior IT Support Specialist to join an IT Shared Services team onsite for a well-established organization based in Chicago, IL. In this role, you will collaborate with a fast-paced team of support professionals to deliver IT services to employees at the Chicago headquarters and seven remote subsidiary locations.
NewIT Support Engineer (Remote - Chicago) XantrionIT Support Engineer (Remote - Chicago)ILRemoteFull timeDigital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision. Periodic Travel to Xantrion’s Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation.
Sr IT Support Engineer Netrix GlobalSr IT Support EngineerChicago, ILNetrix Global, award-winning provider of cybersecurity and end-to-end IT services, is seeking a Sr IT Support Engineer , with strong backend engineering experience supporting enterprise endpoint management platforms. You will play a crucial role in provide timely and accurate technical support to internal employees and client employees; answer questions or resolve computer problems for clients in person, via telephone, or from remote location.
Technology Specialist - IT Service, Support and Operations | Reactive Programming | react JS IMCS Group IncTechnology Specialist - IT Service, Support and Operations | Reactive Programming | react JSNorthbrook, ILCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. The ideal candidate will work closely with cross functional teams to design, develop, and optimize scalable, highperformance web applications that support insurance pricing and rating.
IT HELP DESK TECHNICIAN FE Moran IncIT HELP DESK TECHNICIANChicago, ILMoran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location…We save lives, protect property, and create healthy environments.
IT Assistant / Help Desk (Entry Level) ACTS BrandIT Assistant / Help Desk (Entry Level)Des Plaines, IllinoisACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. The Information Technology Assistant / Helpdesk will assist and aide the IT Manager in all matters related to the internal and external security, support and management of the organization’s information systems.
IT Services Help Desk Service Coordinator / Level 1 Technician NerdsToGoIT Services Help Desk Service Coordinator / Level 1 TechnicianChicago, IllinoisThis is a hybrid role: your primary responsibility is managing the flow of our service board—triaging incoming tickets, assigning work to technicians, and ensuring nothing falls through the cracks. Provide first-touch resolution for common support requests including password resets, MFA issues, printer problems, basic Outlook/Microsoft 365 questions, and user account management.
NewIT Help Desk Tecta AmericaIT Help DeskRosemont, Illinois$80,000–$90,000 / yearBilingual Spanish-English communication skills are required, as this role regularly supports and collaborates with both English and Spanish speaking employees across multiple locations. Duties to include hardware evaluations, operating system configurations, application installations/distributions, management of Intune environment, and function as 3 rd level support to the IT Helpdesk.
IT Services Help Desk Service Coordinator / Level 1 Technician NerdsToGo of Chicago Downtown, ILIT Services Help Desk Service Coordinator / Level 1 TechnicianChicago, ILThis is a hybrid role: your primary responsibility is managing the flow of our service board—triaging incoming tickets, assigning work to technicians, and ensuring nothing falls through the cracks. Provide first-touch resolution for common support requests including password resets, MFA issues, printer problems, basic Outlook/Microsoft 365 questions, and user account management.
Director of IT Infrastructure & End User Services Benesch LawDirector of IT Infrastructure & End User ServicesChicago, ILFull timeThe Director of IT Infrastructure & End-User Services is a senior leadership role that is responsible for the strategy, security, availability, and day-to-day operation of the organization's technology infrastructure and end-user support services across a multi-office environment. Owns end-user computing service delivery, including device deployment and support, endpoint configuration and patching, break/fix, platform hardening, software distribution, and coordination of equipment.
IT Help Desk Coordinator Avant Inc.IT Help Desk CoordinatorChicago, IL$55,000–$67,000 / yearIf an outstanding applicant's experience and skill level is above or below the qualifications outlined in the job posting, we reserve the right to make an offer at a different level than the one listed in this job posting, which may have a different compensation range.]. Avant offers terrific perks and benefits, fun social events with employees who actually like hanging out together, and a flexible growth environment where trying your hand at new projects and being the active owner of your career path is encouraged and supported.
NewIT Help Desk Tecta & SchwickertsIT Help DeskRosemont, IL$80,000–$90,000 / yearFull timeBilingual Spanish-English communication skills are required, as this role regularly supports and collaborates with both English and Spanish speaking employees across multiple locations. Duties to include hardware evaluations, operating system configurations, application installations/distributions, management of Intune environment, and function as 3 rd level support to the IT Helpdesk.
Desktop Support Technician InsightDesktop Support TechnicianChicago, IllinoisOur Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients.
Desktop Support Analyst ConnectionDesktop Support AnalystCHICAGO, Illinois$27–$28.50 / hourFull timeThe successful candidate will possess strong communication skills, exceptional attention to detail, and the ability to work independently while delivering a high level of service to end users in a corporate setting. This role offers a balanced mix of Help Desk Support (50%) and Desktop Support (50%), making it ideal for a customer-focused IT professional who enjoys both remote troubleshooting and hands-on technical support.
Desktop Support Analyst PC Connection IncDesktop Support AnalystCHICAGO, IL$27–$28.50 / hourThe successful candidate will possess strong communication skills, exceptional attention to detail, and the ability to work independently while delivering a high level of service to end users in a corporate setting. This role offers a balanced mix of Help Desk Support (50%) and Desktop Support (50%), making it ideal for a customer-focused IT professional who enjoys both remote troubleshooting and hands-on technical support.
Desktop Support Technician Follett SoftwareDesktop Support TechnicianMcHenry, IllinoisThe person in this role will support employees across in-office, remote, and global environments, helping with hardware, software, SaaS applications, account access, device setup, troubleshooting, and day-to-day technical issues. This role also requires someone who is comfortable supporting AI tools used across the business and has experience in using AI to work more efficiently, solve problems faster, and improve the support experience.
NewStudent Employee - IT Help Desk McHenry County CollegeStudent Employee - IT Help DeskCrystal Lake, ILStudent employees at the IT Help Desk are responsible for assisting students and employees with technology related issues. Candidates must be customer service oriented, have general computer/technology knowledge, be reliable and punctual and work well in a fast-paced environment.