26 Results for

IT Support Jobs in Madison, WI

Jobs

Madison, WI7 days ago

$29–$31 Per Hour
Part-time
Employee

Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty. Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.

Madison, WI30+ days ago

DESCRIPTION OF ROLE: Working under the close supervision of the Help Desk Supervisor within the Bureau of Technology Management (BTM), this role provides Level One troubleshooting and support for department-provided hardware and software solutions, supporting a large statewide customer base. REQUIRED SKILLS: (Need Majority; 2+ Years) · Excellent customer service skills; ability to work with diverse customers calmly and respectfully (including potentially difficult situations).

Janesville, Wisconsin13 days ago

Duties include answering help desk calls and walk-ins; troubleshooting and resolving hardware and software problems; installing hardware and software; maintaining records and logs; troubleshooting network and telephone problems; monitoring, testing, and documenting network infrastructure; and first-line support for flexible education technology and learning management systems. Utilize a work order software system to accurately log and manage all incoming work orders in a timely manner; conduct problem determination (triage) for the Information Technology Services help desk; prioritize and assign work orders to other areas of IT as appropriate; and log equipment configurations and repairs.

Madison, WI30+ days ago

This requires extensive knowledge and experience with desktop technology, including desktop operating systems, desktop applications, desktop hardware, laptop systems, printer support, Android devices, iOS devices, and other supported wireless devices and peripherals. The position will also be responsible for configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching and training junior technical support staff and IT personnel, and maintaining a high level of professionalism when interacting with staff, including executive leadership.

Madison, WI30+ days ago

Requires extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, Android devices, iOS devices, other supported wireless devices and peripherals. DETAILS: Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at Wisconsin Department of Financial Institutions (DFI).

Madison, WI30+ days ago

Madison, Wisconsin8 days ago

Join one of Wisconsin’s premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive: 21.5 days of annual time off (accrued per pay period). The Infrastructure Intern will also be involved with other occasional projects involving the deployment, support or recycling of network, computing, or mobile devices utilized by our end users.

Madison, Wisconsin9 days ago

Own the human-side adoption for significant IT changes by assessing readiness, coaching department leaders through transitions, identifying and addressing resistance, and reinforcing adoption past go-live, while AI handles adoption tracking, templated change announcements, and pattern detection on which departments adopt quickly and which lag. 6. Coach business users to build their own AI-driven solutions (e.g., Claude skills, scheduled tasks, n8n workflows), help them select the right tool for their use case, and provide hands-on assistance when they get stuck, while AI handles auto-generated skill scaffolding, prompt suggestions, and self-serve answers to common questions.

Madison, WI30+ days ago

The Desktop Computer consultant will be responsible for routine, first and second level technical troubleshooting, including determining solutions for more complex issues by leveraging documented procedures and ensuring a high level of customer service to support mission activities of the institution through information technology (IT). Description: Position Summary: This position reports directly to the IIT User Support Services Manager and will be working as part a multi-department user support services team.

Madison, Wisconsin30+ days ago

REQUIRED SKILLS: (Need Majority; 2+ Years) * 2 years of experience in remote troubleshooting * 2 years of experience in customer service and user interaction during device setup * 2 years of experience with imaging devices NICE TO HAVE SKILLS: * AV integration experience * Ability to work independently in a team environment * Ability to meet deadlines * Ability to multitask and manage workday efficiently Your strong customer service skills will enhance user satisfaction, while your knowledge of Microsoft Office, computer networking, and desktop support will enable you to address a variety of technical challenges.

Madison, Wisconsin14 days ago

This role will take ownership of the IT Service Desk, including supervising team members, ensuring resolution of escalated tickets, and providing technical end-user support by troubleshooting client system and application issues. Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP).

DEERFIELD, WI30+ days ago

documentation for compliance purposes, including validation protocols, test reports, and risk analysis Windows Server administration and. Perform systems analysis, software design, validation, implementation, training and support consistent with Systems Development.

Madison, Wisconsin30+ days ago

$12–$12

Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. This contracting position will work within the Enterprise Service Desk team to perform the following responsibilities:Provides support to end users on a variety of issues.

Madison, WI30+ days ago

REQUIRED SKILLS: (Need Majority; 5+ Years) * Service Desk & IT/Desktop Support (2–5+ years of relevant experience) * Troubleshooting hardware, operating system, and software issues (2–5+ years of relevant experience) * Strong customer service and communication skills * NICE TO HAVE SKILLS: * Familiarity with ITSM / ticketing systems (e.g., Cherwell) * Experience writing technical and end-user documentation * Imaging and deploying PCs (2–5 years of experience)

Madison, WI30+ days ago

INTERVIEW PROCESS: Microsoft Teams Video On & Audio On DESCRIPTION OF ROLE: The goal of this position is to increase support to Wisconsin’s schools and districts for state reporting tasks as well as provide training and presentations related to several data applications. The position performs direct WISEdata customer support services for school and district clients (LEAs) by responding to CRM tickets, emails, and phone calls.

Madison, WI30+ days ago

1. The candidate addresses all of the below: * Helpdesk Roles (6+ years) * Hardware and Software Support * Able to be onsite in Madison, WI 100% of the time (5 days a week) 1. Of the following list, the candidate has 4+ of the following items: * ITIL 4 * ITSM * CompTIA A+ * PMP

Madison, Wisconsin30+ days ago

New!

Madison, WI6 days ago

Participate and help coordinate coverage including maintenance of documentation, knowledge base articles and cross training to maintain a high level of service in the event of an absence. Provide troubleshooting and customer service for multiple software and hardware platforms in addition to related peripherals such as scanners, printers, etc.

Madison, WI30+ days ago

Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes.

New!

Madison, Wisconsin2 days ago

Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP). Oversee the installation, configuration, testing, deployment, upgrading, management, and documentation of Windows server hardware, Hyper-V, and software configurations to maximize security, reliability, and minimize vulnerabilities.

New!

Madison, Wisconsin5 days ago

Madison, WI30+ days ago

Sun Prairie, Wisconsin13 days ago

Remote

The Navy GIS Support team is an experienced team of 24-30 individuals who maintain the large and complex geodatabases as well as the integrated applications, enterprise software, custom modules, and business data linkages of the global Navy GIS “GeoReadiness” System hosted in the Government Cloud. The NV5 family brings together talent across a wide range of markets and fields, including Professional Engineers, Professional Land Surveyors, Architects, Photogrammetrists, GIS Professionals, Software Developers, IT, Project Management Professionals, and more.

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IT Support Jobs in Madison, WI

Jobs

IT Support (Part Time)Sky Systems Inc

IT SupportAmerican Technology Consulting

Help Desk Support TechnicianBlackhawk Technical College

Desktop SupportAmerican Technology Consulting

IT Technician (ITSM, ITIL)American Technology Consulting

Computer SupportAmerican Technology Consulting

IT Infrastructure InternUW Credit Union

Sr IT Service Transformation ManagerPromega

MO-4/11 - 141660 - Desktop Support SpecialistFHR

Desktop Support TechnicianAmerican Technology Consulting

Lead Computer Support - Package DeploymentFlad Architects

Manufacturing IT Application EngineerZOLL MEDICAL CORP

Junior Help Desk TechnicianBeacon Technologies

Help Desk AnalystAmerican Technology Consulting

Help DeskAmerican Technology Consulting

Help Desk TrainerAmerican Technology Consulting

ITSM expertAmerican Technology Consulting

Computer Technician (ITSM, ITIL)American Technology Consulting

Help Desk Analyst (ITIL must)American Technology Consulting

HelpDeskAmerican Technology Consulting

ONSITE Deskside Technician 2Sundial Software

Summer Intern, Information Systems & InformaticsArrowhead Pharmaceuticals

Systems AdministratorFlad Architects

Guest Service Desk ClerkFestival Foods

Helpdesk TrainerAmerican Technology Consulting

Geospatial Solutions Cloud ArchitectNV5

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