267 Results for

IT Support Jobs in Massachusetts

Jobs

Marlborough, Massachusetts

$110,000–$120,000 / year
Full time

The Help Desk Supervisor at Ken’s Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites.

30+ days ago

Hadley, MA

NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Our technologists have always gone the extra mile to help our federal clients succeed.

30+ days ago

Plymouth, MA

Contractor

Required Technical and Professional Expertise: 6 + years’ experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.

30+ days ago

Maynard, MA

Contractor

The ideal candidate will have strong experience in AV and desktop support, Microsoft 365, Windows administration, and hardware/network troubleshooting and a proven ability to prepare, maintain, and support classroom technology and end-user access . Maintain and update AV kits, replace missing or damaged materials, work with IT to remove incorrect profiles, clear browsing history, and return devices to service-ready condition.

1 day ago

Canton, MA

$41 / hour

It includes working with many different technologies such as Client laptop / desktops, Citrix virtual machines, and Microsoft Endpoint Configuration Manager (MECM), ensuring our systems are secure, up-to-date, and running efficiently. The selected consultant will aid in identifying and completing assigned project tasks and providing status updates to meet project milestones in a timely manner and must be able to work in a collaborative team environment.

10 days ago

Waltham, MA

Remote

Our flagship test, NavDx, is a breakthrough blood‑based DNA test for HPV cancers, clinically proven and already trusted by thousands of physicians and institutions across the U.S.Naveris is seeking an IT Support Specialist to provide hands‑on technical support for employees in our Waltham office. Naveris, a commercial stage precision oncology diagnostics company with facilities in Boston, MA and Durham, NC, is looking for an IT Support Specialist team member to help us advance our mission of developing and delivering novel diagnostics that transform cancer detection and improve patient outcomes.

1 day ago

Kingston, MA

Full time

Associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. Diagnose and resolve issues related to hardware, operating systems, network connectivity, and software applications.

15 days ago

Middleton, Massachusetts

This role is responsible for supporting end users with basic IT needs, including device connectivity, workstation setup, and email configuration. This is a fully onsite role Salary: $19-26/hour #LAT Responsibilities: Set up and configure desktops, laptops, and peripheral devices.

30+ days ago

Framingham, MA

Under the direction of the Director of Operational Technology, this role ensures clear, user-friendly communication of technical solutions, delivers on-site and remote troubleshooting, manages hardware deployment lifecycles, and maintains comprehensive technology inventories. The requirements listed below represent the knowledge, skills, and abilities required: Hardware & OS Diagnostic Literacy: Comprehensive knowledge of troubleshooting, repairing, and optimizing end-user devices including Chromebooks, laptops, desktops, tablets, and specialized interactive AV equipment.

21 days ago

Boston, Massachusetts

To thrive on our team, you will need to come with: Associates degree with 2+ years of IT support experience in life sciences, biotechnology, or pharmaceutical companies providing end user support, with ideally 1+ year support laboratory systems. We expect multiple clinical data readouts as we advance several DMD programs across the U.K., EU, and U.S. By year-end 2026, we anticipate four clinical-stage programs in our DMD franchise (ENTR-601-44, ENTR-601-45, ENTR-601-50, and ENTR-601-51).

6 days ago

Lynn, MA

Remote

A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting hardware, software, and network issues while delivering excellent customer service. Candidates should have 1–5+ years of experience in IT support and familiarity with ticketing systems like ServiceNow or Zendesk.

2 days ago

Boston, MA

7 days ago

Cambridge, MA

Cognito Therapeutics, Inc. is a venture-backed (Morningside Ventures, FoundersX, IAG, Starbloom) late clinical stage company translating scientific findings from MIT into therapeutic approaches for brain health, including Alzheimer's disease and other neurodegenerative conditions. This role will support employee workstation setup, conference room technology, troubleshooting hardware and software issues, onboarding/offboarding support, technology administration and integration, and coordination with external IT vendors.

30+ days ago

North Reading, MA

$105,600–$168,900 / year

The IT Desktop Support Manager – AI-Enabled Service Delivery plays a critical role in leading desktop support operations across the Americas while modernizing end-user services through automation, analytics, and AI-powered tools. + Collaborate with IT and business stakeholders to modernize support services, implement data-driven improvements, and align support capabilities with business needs.

11 days ago

Woburn, MA

$82,000–$103,000 / year

Fitness reimbursement up to $299 for gym memberships, yoga studios, or similar plus an additional Blue Cross Blue Shield fitness reimbursement of up to $300 . Offers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

30+ days ago

Cambridge, Massachusetts

You will take on a wide range of responsibilities, from troubleshooting technical issues and managing system updates to setting up new workstations, maintaining software licenses, managing support tickets, ensuring data security, and providing hands-on support for both in-office and remote employees. Reuters: Gene Editing Wheat: https://www.reuters.com/markets/commodities/australian-trial-gene-edited-wheat-aims-10-bigger-yields-2024-05-23/#:~:text=CANBERRA%2C%20May%2023%20(Reuters),and%20make%20farming%20more%20sustainable .

4 days ago

Southbridge, MA

$58,000–$68,000 / year

This includes hardware (Dell PCs and peripherals, PLCs and other industrial devices), software (MS Office 365, Matlab, AutoCAD, Adobe, corporate ERP), network access (VPN, remote desktop) and manage Active Directory (Entra) accounts. This includes hardware (Dell PC''s and peripherals, PLCs and other industrial devices), software (MS Office 365, Matlab, AutoCad, Adobe, Corporate ERP), Network access (VPN, remote desktop) and manage Active Dierctory (Entra) accounts.

28 days ago

Boston, MA

$80,000–$100,000 / year

Experience with ITS Systems and ITIL - Top Desk, ServiceNow, Jira Understanding of technical concepts such as basic TCP/IP networking Experience with Microsoft Entra (Azure Active Directory) and Intune Practical experience in remote troubleshooting and supporting end users across geographies Demonstrated adherence to IT policies and established best practices Certifications with Microsoft such as Windows 11, Azure, CompTIA A+, and ITIL certificationsCapabilities and Personal Attributes Customer‑centric mindset Team player mentality – with strong initiative and ability to work independently as a self‑starter Solid written and verbal communication skills for internal and external stakeholder interaction Ability to document and clearly communicate organizational IT procedures Strong time management and organizational abilities to contribute to a global support workflow Logical and methodical problem‑solving approach to technical challenges Capability to work efficiently in multicultural and distributed teams Fast learner with the intellectual capacity to adopt new technical procedures quickly and apply them in daily operations Embraces and continuous learner of new technology Basic understanding of generative A1 conceptsThe pay range for this position is $80,000 - $100,000/year. How you will create an impact:Core Responsibilities:End User Support and Troubleshooting Provide level 1 and level 2 technical assistance and training to users and clients experiencing issues with computer systems, cloud applications, infrastructure, software, or hardware Troubleshoot and diagnose problems related to network connectivity, software functionality, and hardware malfunctions.

1 day ago

Hopkinton, MA

$27.60–$34 / hour

The IT Support Specialist serves as a key resource for Town staff, providing hands-on technical support, troubleshooting hardware and software issues, assisting with technology deployments, and helping departments make the best use of the tools available to them. Experience supporting desktop operating systems, mobile devices, audio/video conferencing platforms, and related technologies is highly desirable.

18 days ago

$25–$30 / hour

Temporary Help Services'',''Temporary Help Services'',''United States-Massachusetts-Charlestown- 500Rutherford Ave'',''United States-Massachusetts-Charlestown- 500Rutherford Ave'',''Administrative Services'',''Administrative Services'',''Massachusetts Teachers'' Retirement System'',''Massachusetts Teachers'' Retirement System'',''Full-time'',''Full-time'',''Day'',''Day'',''Jun 3, 2026, 3:58:13 PM'',''Jun 3, 2026, 3:58:13 PM'',''1'',''1'',''30.00'',''25.00'',''30.00'',''Hourly'',''Rob Fabino'',''Rob Fabino'',''6176796860'',''Non'',''Non'',''Yes'',''Yes'',''No'',''No'',''false'',''1086915'',''1086915'',''true'',''1086915'',''false'',''Submission for the position: IT Support Technician (Contractor - Four Months) - (Job Number: 2600046B)'',''false'',''1086915'',''false'',''true''.

30+ days ago

Cambridge, MA

30+ days ago

Weymouth, MA

The IT Field Support Technician I should have the ability to assess onsite service requests and resolve or escalate issues that impact end users work flow. • Work with Manager of IT Field Support Services or Lead Analyst to complete scheduled daily work assignments within the Field Support team.

30+ days ago

Weymouth, MA

$27.78–$37.38 / hour

The IT Field Support Technician I should have the ability to assess onsite service requests and resolve or escalate issues that impact end users work flow. Work with Manager of IT Field Support Services or Lead Analyst to complete scheduled daily work assignments within the Field Support team.

30+ days ago

Tuition reimbursementMany of our positions offer flexible schedules to meet your needsRelaxed business casual environmentSitStand desks for onsite office positionsFrequent team building activitiesCareer development opportunitiesAbout us Lenze is a global manufacturer of electrical and mechanical drives motion control and automation technology - offering products drive solutions complete automation systems and engineering services and tools from one single source. DescriptionPosition Title Supervisor Client Support ITPosition Location Uxbridge MAPosition TypeSchedule Hybrid 4 days in office1 day remoteCompensation 90000 - 115000 Compensation depends on skills knowledge education and experiencePosition Snapshot Lenze Americas IT Supervisor is a hands-on role responsible for delivering reliable IT support system maintenance and infrastructure management including direct involvement in help desk activities.

30+ days ago

Woburn, Massachusetts

The successful candidate will be responsible for providing technical support to end-users, resolving IT incidents and service requests, and ensuring the smooth operation of hardware, software, and network systems. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

17 days ago

Southbridge, Massachusetts

$58,000–$68,000 / year
Full time

This includes hardware (Dell PCs and peripherals, PLCs and other industrial devices), software (MS Office 365, Matlab, AutoCAD, Adobe, corporate ERP), network access (VPN, remote desktop) and manage Active Directory (Entra) accounts. This includes hardware (Dell PC's and peripherals, PLCs and other industrial devices), software (MS Office 365, Matlab, AutoCad, Adobe, Corporate ERP), Network access (VPN, remote desktop) and manage Active Dierctory (Entra) accounts.

30 days ago

$21.50–$29.59 / hour

The ideal candidate has experience supporting fast-paced organizations with diverse technical needs across engineering, manufacturing, operations, executive leadership, and corporate functions, including environments that require reliable support for 24/7 manufacturing operations. 1+ years of experience supporting end-user technology in an enterprise environment, including deployment, configuration, troubleshooting, and repair of computer hardware, software, printers, and peripheral devices, plus audio/visual and video conferencing technologies.

9 days ago

Concord, MA

$20–$22 / hour

Reporting to the ServiceDesk Manager, the IT Support Specialist has primary responsibility for support of the end user desktop computing environment at Emerson Hospital. Associates degree in Computer Science, Health Care, Electrical Engineering, Nursing, Information Systems or related specialty, and/or equivalent experience/training.

30+ days ago

A desire to learn new technologies and a willingness to apply problem-solving and troubleshooting methodologies, and the ability to recognize and identify trends and develop solutions to avoid recurring issues; -Ability to interact daily with users at varying technical competency levels and mentor technicians. -Working knowledge of Apple and PC operating systems, Windows Desktop/Windows Server, VMware, HP Networking Operating systems, Active Directory, DNS, DHCP, Aruba wireless networking (Aruba Central).

2 days ago

Boston, Massachusetts

$65,000–$70,000 / year

The position is primarily on-site in our Downtown Boston office, with occasional travel to nearby JVS locations Primary Responsibilities: End-User Support: Provide Tier 1 and Tier 2 technical support to staff through desk-side, phone, and remote assistance. $65,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

30+ days ago

Cambridge, Massachusetts

The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world’s most pressing healthcare challenges. The actual salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice.

18 days ago

Boston, MA

$80,000–$100,000 / year

Experience with ITS Systems and ITIL - Top Desk, ServiceNow, JiraUnderstanding of technical concepts such as basic TCP/IP networkingExperience with Microsoft Entra (Azure Active Directory) and IntunePractical experience in remote troubleshooting and supporting end users across geographiesDemonstrated adherence to IT policies and established best practicesCertifications with Microsoft such as Windows11, Azure, CompTIA A+, and ITIL certificationsCapabilities and Personal AttributesCustomer‑centric mindsetTeam player mentality – with strong initiative and ability to work independently as a self‑starterSolid written and verbal communication skills for internal and external stakeholder interactionAbility to document and clearly communicate organizational IT proceduresStrong time management and organizational abilities to contribute to a global support workflowLogical and methodical problem‑solving approach to technical challengesCapability to work efficiently in multicultural and distributed teamsFast learner with the intellectual capacity to adopt new technical procedures quickly and apply them in daily operationsEmbraces and continuous learner of new technologyBasic understanding of generative A1 conceptsThe pay range for this position is $80,000 - $100,000/year. How you will create an impactCore ResponsibilitiesEnd User Support and TroubleshootingProvide level 1 and level 2 technical assistance and training to users and clients experiencing issues with computer systems, cloud applications, infrastructure, software, or hardwareTroubleshoot and diagnose problems related to network connectivity, software functionality, and hardware malfunctions.

1 day ago

Boston, MA

$57,800–$90,000 / year

Job Description: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.

28 days ago

Brookline, MA

$30–$35 / hour

Relies on experience and judgment as well as pre-established Policies, Processes and Procedures to identify, research and resolve technical problems presented through Level I, II and III IT Help Desk tickets. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.

8 days ago

Franklin, Massachusetts

$30–$43 / hour
Full time

The IT Support Specialist will be the primary user of the IT ticketing system, liase with the Swiss IT team, work with 1-2 junior employees and interns, and support the overall business in IT related matters. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs.

9 days ago

Boston, Massachusetts

Headquartered in Boston, Massachusetts, Quantiphi is a global organization with 4,000+ professionals serving clients across key industry verticals, including BFSI, Healthcare & Life Sciences, CPG, MFG, TME etc. As an Elite and Premier partner to leading cloud and AI platforms such as NVIDIA, Google Cloud, AWS, and Snowflake, we build and deliver enterprise-grade AI services and solutions that create real-world impact.

18 days ago

Devens, Massachusetts

1+ years of experience supporting end-user technology in an enterprise environment, including deployment, configuration, troubleshooting, and repair of computer hardware, software, printers, and peripheral devices, plus audio/visual and video conferencing technologies. The ideal candidate has experience supporting fast-paced organizations with diverse technical needs across engineering, manufacturing, operations, executive leadership, and corporate functions, including environments that require reliable support for 24/7 manufacturing operations.

11 days ago

Mansfield, MA

$22.71–$33.32 / hour

Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Orders and maintains inventories supply (labels, report/copy paper, toner cartridges, spare cables, networking equipment, legacy equipment, PC peripherals & accessories, etc).

30+ days ago

Boston, MA

$65,000–$80,000 / year
Part time

Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York’s Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. With $75B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes.

30+ days ago

Billerica, MA

ROLE SUMMARY: The IT Support Specialist serves as a key frontline resource for employee technology support, delivering timely, high-quality service across end-user computing, account access, hardware and software deployment, and issue resolution. Our industry-leading precision instruments, digital immunoassay technology and CLIA-certified Accelerator laboratory have supported research that advances disease understanding and management in neurology, oncology, immunology, cardiology, and infectious disease.

10 days ago

Pittsfield, MA

$50,000–$55,000 / year

IT Support Specialist'',''IT Support Specialist'',''United States-Massachusetts-Pittsfield-7 North Street'',''United States-Massachusetts-Pittsfield-7 North Street'',''Information Systems and Technology'',''Information Systems and Technology'',''Berkshire DA Office'',''Berkshire DA Office'',''Full-time'',''Full-time'',''Day'',''Day'',''May 12, 2026, 3:14:59 PM'',''May 12, 2026, 3:14:59 PM'',''1'',''1'',''55,000.00'',''50,000.00'',''55,000.00'',''Yearly'',''Julia Sabourin'',''Julia Sabourin'',''4134435951'','''','''','''','''',''No'',''No'',''false'',''1085854'',''1085854'',''true'',''1085854'',''false'',''Submission for the position: IT Support Specialist - (Job Number: 260003PC)'',''false'',''1085854'',''false'',''true''.

30+ days ago

Boston, MA

Partner with client + vendors to define the initial remediation plan and effort estimate Phase 2: Ongoing Monthly Support (~10 hrs/month). This is a great fit for someone who is local, self-directed, and comfortable coordinating directly with vendors and handling light on-site troubleshooting and maintenance.

23 days ago

The Technician resolves day-to-day technology issues, supports the operational systems the property runs on, monitors local infrastructure, and surfaces risk before it reaches the guest. Demonstrate working familiarity with cloud-delivered services the property consumes, including identity, multi-factor authentication, conditional access, productivity, collaboration, and storage platforms.

30+ days ago

Milford, Massachusetts

Provide support for the technical area of expertise during second-shift operations, including end-user hardware, software, mobile devices, phones, printers, scanners, Microsoft Teams, and hardware used across the site, including in office, lab, and manufacturing areas. The position requires the ability to work independently, collaborate effectively with IT team members and site departments, and help ensure that IT systems remain secure, available, and effective for business operations.

30+ days ago

Worcester, MA

The Service Desk Representative works closely with other Service Desk staff, Service Desk student staff, and IT technical support staff to ensure the successful and timely resolution of incoming incidents, questions, and service requests. Provide operational support and maintenance for local computer labs as well as the library's public computers and printers: Maintain the library pay-for-print center, media sales, and equipment lending.

28 days ago

Cambridge, MA

$37,000–$82,000 / year

The role offers a competitive salary range of $37,000 - $82,000 based on experience and includes comprehensive health benefits and a supportive work environment.#J-18808-Ljbffr. This role involves installing, maintaining, and troubleshooting hardware and software systems, along with supporting various operating systems.

1 day ago

Milford, MA

We are seeking an enthusiastic candidate striving to succeed in a career that develops new skills while performing a variety of tasks that include analysis, problem-solving, and critical thinking. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.

23 days ago

Milford, Massachusetts

24 days ago

Uxbridge, MA

As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. Learn more about Amazon in Andy Jassys most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-2024-letter-to-shareholders.

30+ days ago

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to IT Support job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

IT Support Jobs in Massachusetts

Help Desk Supervisor Ken`s Foods

Help Desk Support Technician NuAxis Innovations

for Desktop Support Engineer (Window 11 Upgrade) Tanisha Systems

Desktop Support BC Forward

Distributed Desktop Technician ECLARO

IT Support Specialist NAVERIS

IT Support Specialist L Knife & Son, LLC

IT Support Technician (Managed Service Provider) Latitude

IT Support Technician Framingham Public Schools

IT Support Associate (CONTRACT) Entrada Therapeutics

Remote IT Support Specialist - Tier 1/2 Help Desk Belle Lynn Sourcing LLC

IT Support Associate CONTRACT Entrada Therapeutics Inc

IT Support Specialist Cognito Therapeutics Inc

IT Desktop Support Manager (Teradyne, North Reading) Teradyne

Senior IT Support Specialist, Desktop Services STR

IT Support Analyst Inari

IT Support Analyst EaglePicher Technologies LLC

Senior Specialist - IT Support Simon-Kucher

IT Support Specialist Town of Hopkinton MA

IT Support Technician (Contractor - Four Months) Commonwealth of Massachusetts

IT Support Specialist Cognito Therapeutics

IT Field Support Technician Per Diem South Shore Health

IT Field Support Technician Per Diem South Shore Health Systems Inc

Supervisor, Client Support (IT) Lenze SE

IT Field Support Technician LifeStance Health

IT Support Analyst EaglePicher Technologies

IT Support Technician VulcanForms Inc

IT Support Specialist Emerson Hospital

Shared IT Support Technician Mendon Upton Regional School District

IT Helpdesk Support Specialist JVS Boston

6415 - Lab IT Support Engineer / Senior Validation Engineer Verista

Senior Specialist - IT Support Simon-Kucher & Partners

IT On-Site Support Technician WSP Global Inc

IT Support-Tier I Technician - Herb Chambers Asbury Automotive Group Inc

IT Support Specialist Hamilton Storage Technologies

Intern - IT & Facilities Support Quantiphi

IT Support Technician VulcanForms

Lead IT Support Specialist, Fulfillment Center Walgreen Co

Associate IT Support Engineer Partners Capital Investment Group LLP

IT Support Specialist Quanterix Corp

IT Support Specialist Commonwealth of Massachusetts

On-Site IT Support/Network Technician IS3 Solutions

IT Support Technician I Canyon Ranch

IT Technical Support Analyst III (2nd Shift) Rentschler Biopharma

IT Support Analyst Worcester Polytechnic Institute

Onsite IT Support Intern Cambridge, MA Prattwhitney

Student Intern/Co Op IT Support Milton CAT

Student Intern/Co-Op - IT Support Milton CAT

IT Support Associate II, Ops Tech Solutions (OTS) Amazon.com Inc

Resume Resources

Similar Job Searches