Company ConfidentialHelp Desk Specialist Company ConfidentialHelp Desk SpecialistFalls Church, VAFull timeThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
Sparks GroupNewLevel 2 Desktop Engineer Sparks GroupLevel 2 Desktop EngineerWashington, DC$21–$28 / hourQualifications/Background Profile: Proven experience in a desktop support or IT helpdesk role, preferably at Level 2. Strong knowledge of Windows and macOS operating systems. This role involves troubleshooting hardware and software issues, managing user accounts, and ensuring the smooth operation of desktop environments across the organization.
System OneNewSenior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
LeidosNewTFDM Technical Triage Manager – AIMS & Help Desk LeidosTFDM Technical Triage Manager – AIMS & Help DeskGaithersburg, MD$107,900–$195,050The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide NextGen Air Traffic Control capabilities to improve air traffic operations in the National Airspace System (NAS). If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
LeidosNewServiceNow Development Manager LeidosServiceNow Development ManagerLorton, VA$131,300–$237,350Leidos is seeking an experienced ServiceNow Software Development Manager, to join an internal service center group under the Digital Modernization Sector and the Repeatable Offerings organization, who will support ServiceNow self-hosted/on-prem implementations and best practices for our Federal Government customers. You will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively by obtaining and synthesizing requirements from internal and external stakeholders, while working with the team to deliver a ServiceNow implementation that meets our customers’ needs.
ARCTICOM LLCNewSoftware Engineer III ARCTICOM LLCSoftware Engineer IIIReston, VARemoteArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role.
LeidosNewTechnical Integration Division Manager LeidosTechnical Integration Division ManagerAshburn, VA$131,300–$237,350May 6, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Some of the areas the candidate will be responsible for are service delivery and performance management, customer and stakeholder engagement, incident management, continuous improvement, successful software delivery, modernization, and people management activities.
K2 StaffingIT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MARYLANDWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .
AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
Mitchell MartinNewIT Operator - Desktop Support Mitchell MartinIT Operator - Desktop SupportMerrifield, VA$25–$27.75 / hourBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Join our team as a Desktop Support IT Operator, where you'll be responsible for maintaining and troubleshooting IT systems in a dynamic environment.
ManTechDedicated IT Support Technician ManTechDedicated IT Support TechnicianMcLean, VAProcess incoming requirements for access administration, virus scanning services, stand-alone desktops, laptops, computing services, servers, printers, and peripheral services. + Ability to resolve technical problems and respond to requests via phone, in-person, ticketing systems, or IM related to hardware, software, network, access, or telecom.
ExpressionIT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000Founded in 1997 and headquartered in Washington, DC, Expression provides data fusion, data analytics, AI/ML, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. We were ranked #1 on the Washington Technology Fast 50 list of fastest-growing small business Government contractors and recognized as a Top 20 Big Data Solutions Provider by CIO Review.
JASINTTier 2 IT Support-Classroom Support JASINTTier 2 IT Support-Classroom SupportArlington, VA$65,000–$73,000 / yearJASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify, please visit dhs.gov/e-verify. The person in this position will provide trouble shooting and assistance with classroom equipment; images and repairs classroom equipment; and simulates or recreates user problems to resolve operating difficulties.
Chimes International LimitedIT Support Specialist Chimes International LimitedIT Support SpecialistBaltimore, MDFull timeOur vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.
GRVTYIT Support Administrator GRVTYIT Support AdministratorMcLean, VADevice Management: Oversee Intune device management, including configuration and deployment of laptops and peripherals for new hires. Technical Support: Provide comprehensive support for hardware and network issues, ranging from basic to advanced levels.
STRIT Support Specialist STRIT Support SpecialistArlington, VA$72,000–$90,000 / yearOffers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions. STR is seeking an IT Support Specialist with ACTIVE SECRET CLEARANCE to play a hands-on role in keeping our employees productive and our technology running smoothly.
ASSYST, Inc.Fleet Management / IT Operational Support ASSYST, Inc.Fleet Management / IT Operational SupportRockville, MDThis role is responsible for supporting mobile devices, assisting end users with technical issues, maintaining device inventory, and providing general help desk support. ASSYST is seeking a Fleet Management IT Operational Support professional to provide technical support for department-issued devices and assist with IT operations related to fleet management systems.
TriWest Healthcare AllianceSupervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportBaltimore, MDRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
Connexion Systems + EngineeringNewTechnical Trainer / Level 2 IT Support (PERM) Connexion Systems + EngineeringTechnical Trainer / Level 2 IT Support (PERM)Washington, DC, DC$100,000–$130,000 / yearHighly developed interpersonal skills, including a comfort level with verbal and written communications aimed at both technical and non-technical team members. Identify learning objectives by collaborating with firm stakeholders and conducting needs assessment to design and develop training to align with the firms technical strategy.
Goldbelt, Inc.IT Tier 2 Support Technician (DLI-W) Goldbelt, Inc.IT Tier 2 Support Technician (DLI-W)Arlington, Virginia$65,029.12–$73,157.76 / yearMonitors conventional & web applications; assesses knowledge management needs; identifies & obtains required resources; provides oversight, planning coordination w/ Garrison IT requirements; initiates & forwards Requests for Services to the NEC; acts as liaison to the NEC for repair of IT equipment; monitors all common-user C4/IT baseline services; coordinates backup & archive services. The IMO representative assists commander/ director/chief in effectively managing the organization’s IM/IT processes & resources that enable the organization’s business & mission processes.
BDR Solutions LLCIT Support - Deskside Tier 2 BDR Solutions LLCIT Support - Deskside Tier 2Washington, DCInstall, monitor, troubleshoot, replace, and support, virtual desktop infrastructure (VDI), end user equipment (terminals, printers/printer consumables, Multi-function devices/multi-function device consumables, mobile devices, VTCs, scanners, VOIP phones, thin-clients, etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Excellent verbal and written communication skills, phone etiquette, keyboarding skills, data entry skills, people skills, customer focused and service oriented, attentive to details, act with professionalism, able to multi-task.
Baltimore Aircoil Company, Inc.Sr IT Support Specialist Baltimore Aircoil Company, Inc.Sr IT Support SpecialistJessup, MDFull timeIn addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.
ECS LtdNewIT Support ECS LtdIT SupportChantilly, VirginiaECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). Troubleshooting and resolving basic network connectivity issues ensuring desktops computers interconnect seamlessly with diverse systems including file servers, email servers, application servers, and administrative systems.
DLH CorporationNewIT Support Specialist DLH CorporationIT Support SpecialistBaltimore, MD$90,000–$96,000 / yearBackup and shut down all IT-related services and remove equipment from MRVs before each MRV moves to the next site; and, Coordinate work with various logistic teams, provide IT and communications support and assistance to field staff, and ensure the site is prepared for network and telecommunications connections . Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more.
C3ELIT Support Specialist - Senior C3ELIT Support Specialist - SeniorAshburn, VASkills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.
OmegaCor TechnologiesMSP - IT Client Support Technician OmegaCor TechnologiesMSP - IT Client Support TechnicianMillersville, MDStrong analytical skills to diagnose and resolve technical issues promptly, utilizing systematic troubleshooting methodologies to address both hardware and software challenges effectively. Proficient in configuring and troubleshooting wireless networks, ensuring seamless connectivity and addressing issues related to signal strength, security, and network performance.
TRIAEM, LLCPEO IT Support TRIAEM, LLCPEO IT SupportSpringfield, VA2 years of experience working with configuration, curation, access management, and other runtime operations tasks for Confluence, JIRA, SharePoint, Tableau, shared file folders and sites, and other business administration tools. 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include understanding management processes and communication across all levels of the organizational hierarchy.
ComscoreIT Support Engineer ComscoreIT Support EngineerReston, VA$75,000–$85,000 / yearWith a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement.
Virginia Cancer SpecialistsIT Support Coordinator Virginia Cancer SpecialistsIT Support CoordinatorFairfax, VirginiaAssists in network and end user support by answering calls, documenting incidents, and requests for service, setting up user accounts, and assisting user with answering questions. Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a Full Time On-Site IT Support Coordinator.
Advanced American Technologies, IncNewIT Customer Support with Min 10yrs exp (Webcam Interview)(ONSITE_Only Local to DMV Area) Advanced American Technologies, IncIT Customer Support with Min 10yrs exp (Webcam Interview)(ONSITE_Only Local to DMV Area)5th Floor 1200 First Street NE, DCExp) ONSITE (Webcam Interview).POSITION DESCRIPTIONDIRECT CLIENT PositionNumber of positions:1Length: 3-19 Months+ Work Address: Immediate interviews Webcam InterviewPlease Note this position is 100% ONSITESeeking an IT Customer Support professional to provide technical assistance to staff, supporting computer systems within a Windows-based environment. Follows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status.
Digital Realty TrustEngineer IT-Support Digital Realty TrustEngineer IT-SupportAshburn, VA$70,000–$90,000 / yearPlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role sits primarily at Level 2 (L2) support and works closely with Level 1 and Level 3 teams to ensure reliable, secure, and efficient IT services for end users and data center operations.
Cencore Group LLCIT Field Support Level I Cencore Group LLCIT Field Support Level Icolumbia, MDInstall, configure, and test computer workstations, printers, peripherals, and teleconferencing equipment (including associated cabling).Maintain fiber optic, Ethernet cabling, and telephone systems (government or vendor-provided).Troubleshoot and repair hardware, communications devices, and peripheral systems. CenCore Group strives to be the trusted and primary source for insight, analysis, and implementation of physical and digital security solutions associated with the development of artificial intelligence and machine learning in the NatSec space.
Contact Discovery Services LLCIT Support Specialist Contact Discovery Services LLCIT Support SpecialistWashington, DCFull timeA leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for an IT Support Specialist in the eDiscovery space with a passion for technology, a strong technical background and excellent problem-solving skills. This position includes working with a variety of internal & external team members including fellow Project Managers, business development team, attorneys, company or government representatives, and other legal staff.
AHU Technologies IncIT Helpdesk Analyst (Level 1 / L1 Support) AHU Technologies IncIT Helpdesk Analyst (Level 1 / L1 Support)Washington, DCWork with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications.
M.C. Dean, IncIT Support Specialist III M.C. Dean, IncIT Support Specialist IIITysons , VirginiaAs a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of M.C. Dean staff by performing a variety of technical tasks including, but not limited to the following: PC configuration support, including troubleshooting advanced issues related to OS configuration, hardware/driver compatibility, network connectivity, and provisioning tools (e.g., MS Autopilot, MS Intune). Advanced configuration and troubleshooting of software compatibility and configuration issues for a wide range of applications, including but not limited to MS Office 365 components, engineering design software (e.g., BlueBeam Revue, Autodesk product suite, and related), and software as a service (SaaS) platform.
Talentwise LLCIT Support Specialist (Future Contract Opportunity) Talentwise LLCIT Support Specialist (Future Contract Opportunity)Arlington, VAThis role supports applications, resolves technical issues, and ensures the effective operation of systems and technology used in daily operations. The position combines user support, systems administration, and basic business analysis to improve system performance, support users, and maintain data integrity.
M.C. Dean, IncIT Support Specialist II M.C. Dean, IncIT Support Specialist IITysons , VirginiaTroubleshooting (both on site and remotely via BeyondTrust/email/phone/MS teams) basic hardware, software compatibility issues, and network connectivity issues, and Microsoft 365 and related application issues; escalating complex problems to senior staff, coordinating OEM repairs. Provisioning user accounts, group membership, access to core collaboration tools (MS Outlook email, MS Teams, MS SharePoint, OneDrive, and related), privileges and software licenses using established procedures via Microsoft Entra ID and vendor-specific tools.
IBSS CorporationIT Support Specialist IBSS CorporationIT Support SpecialistSilver Spring, MD$86,000–$93,000 / yearIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Talent Acquisition department at Recruiting@ibsscorp.com. This is primarily an onsite position in Silver Spring, MD; while some telework may be permitted, the majority of tasks require a physical presence to address hardware and provide hands-on user support.
ManTechEnterprise IT Support Technician ManTechEnterprise IT Support TechnicianMcLean, VAYou will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs. + Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity while restoring services, determining root causes, and maintaining accurate logs, records, and status reports.
ASM Research, An Accenture Federal Services CompanyNewIT Support Specialist II ASM Research, An Accenture Federal Services CompanyIT Support Specialist IIFairfax, VACompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Independent SoftwareIT Field Support Specialist Independent SoftwareIT Field Support SpecialistColumbia, MDFull timeFrom conducting site surveys and preparing engineering plans to installing systems and training personnel, your work ensures the reliability and readiness of IT resources in mission-critical environments. You’ll work directly with users and infrastructure to resolve Tier 2 and Tier 3 issues related to workstations, servers, printers, peripherals, and teleconferencing equipment.
Amatriot Group, LLCIT Support Specialist (Senior) Amatriot Group, LLCIT Support Specialist (Senior)Vienna, VACollaborate with a more senior PIM as necessary to coordinate the automation scope, services, budget, and schedule; coordinate automation kickoff activities and provide overall cross-discipline automation coordination; identify and coordinate the automation project turnover and close-out activities; be responsible for project alignment and compliance of the assigned contract scop, company policies, procedures, and project priorities for the Information Technology function. Various levels of environmental conditions include but are not limited to: project worksites and vendor/client facilities which may have temporary office space, moving mechanical parts and vibration; high, precarious places; fumes or airborne particles and extreme temperatures and high noise levels.
PeratonIT Support Lead PeratonIT Support LeadSilver Spring, Maryland$66,000–$106,000 / yearNetwork Touch Labor:Perform basic network-related tasks, including patching network cables, resetting network devices (e.g., switches, routers), and verifying connectivity for endpoint devices. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Govcio LLCCustomer Support Administrator (IT Specialist) Govcio LLCCustomer Support Administrator (IT Specialist)Arlington, Virginia$55,000–$75,000 / yearOverview: GovCIO is currently hiring for a Customer Support Administrator/IT Specialist with an active Secret clearance to serve as the primary on-site support point of contact for customers, providing assistance, resolving issues, and ensuring an exceptional service experience for classified and unclassified networks. Responsibilities: Supports Microsoft Windows environments, repairs/replaces system peripherals, including printers and scanners, and maintains configuration management data and documentation.
Independent Software IncIT Field Support Specialist (Imaging) Independent Software IncIT Field Support Specialist (Imaging)columbia, MDYour primary responsibility will be deploying and configuring computer systems through Microsoft Deployment Toolkit (MDT) servers, managing both new deployments and the reimaging of recycled workstations. Beyond imaging, your duties will include installing, troubleshooting, and maintaining communications equipment and peripheral devices, ensuring seamless connectivity and operational readiness throughout the enterprise.
XantrionIT Support Engineer (Hybrid - Washington, DC) XantrionIT Support Engineer (Hybrid - Washington, DC)Washington, DCFull timeThey are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients.
Bigbear.aiIT Infrastructure Support Specialist w/Poly Bigbear.aiIT Infrastructure Support Specialist w/PolyHanover, MarylandIn this role, you will monitor ICAM systems and provide Tier 1 and Tier 2 support, assisting customers with integration and troubleshooting issues related to Enterprise and IC Attribute and Authorization services. Overview: BigBear.ai is seeking an IT Infrastructure Support Specialist to provide support for an existing Operations Center managing a suite of Identity, Credential, and Access Management (ICAM) systems.
Independent SoftwareVoice IT Field Support Specialist Independent SoftwareVoice IT Field Support SpecialistColumbia, MDFull timeThe Voice IT Field Support Specialist supports the installation, maintenance, and troubleshooting of computing and communications equipment while following established security and operational procedures. Work may be performed independently or in coordination with site personnel and may include physical setup, equipment transport, and on-site troubleshooting activities.
KMRG, LLCNewIT & AV Support Specialist KMRG, LLCIT & AV Support SpecialistArlington, VAFull timeIn this role, you will provide event, facility, and audiovisual support that ensures conference rooms and training spaces are fully operational, well-organized, and ready for high-level meetings and delegations. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc.
PeratonExecutive IT Support Specialist PeratonExecutive IT Support SpecialistWashington, D.C.$80,000–$128,000 / yearAs the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton Overview: Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy.