End User Support Technician Tier 3 designDATAEnd User Support Technician Tier 3Washington DC, Washington, DCFull timeHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
NewIT Security Lead JCS Solutions LLCIT Security LeadBethesda, MD$135,000–$170,000 / yearMaintains, configures, and ensures the successful deployment of logging/auditing tools across the networks; ensures logging activities are functional across all networks. Strong skills in the following key areas including strategic thinking, multi-tasking, negotiation, conflict management, time management, planning and executing to a defined schedule/budget.
PC/Mac Desktop Support Specialist IMAGINEEER LLCPC/Mac Desktop Support SpecialistRockville, MDFull timeDesktop Support - Provide technical support on software, hardware, and operating systems (Windows and MacOS), including installations, configurations, maintenance, troubleshooting, imaging new systems and processing outgoing surplus/donation systems, preparing GFE laptops and phones for international travel. Desktop/Customer Support: Provide technical support on software, hardware and operating systems (Linux, Macintosh, Windows), including installations, configurations, maintenance, and troubleshooting.
IT Infrastructure Solutions Manager Liberty Healthcare CorporationIT Infrastructure Solutions ManagerLaurel, MDRemoteFull timeIn this role you will be responsible for ensuring the availability, security and utility of technology systems and related technology infrastructure for a health and human services organization with approximately one thousand end users who are geographically dispersed throughout the United States. Supporting application and data teams by delivering DevOps and related infrastructure services to enable rapid development and deployment of new capabilities.
NewClient Support Technician Personified TechClient Support TechnicianDC$65,000–$75,000macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms. Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
NewKNOWLEDGEBASE AND EVENT SUPPORT SPECIALIST Capitol Technology UniversityKNOWLEDGEBASE AND EVENT SUPPORT SPECIALISTLaurel, MDThis position creates knowledgebase articles, user guides, instructional videos, and other support materials; manages content across WordPress/Elementor, Confluent, and monitors the Help Desk; supports routine Canvas needs; and provides technical assistance for virtual, hybrid, and on-campus events. Associate degree, relevant certificate, or two years of related experience in educational technology, information technology, communications, technical writing, digital media, customer support, or a similar field.
NewIT Associate LegendsIT AssociateTysons Corner, VA$25–$30 / hourThe IT Associate will assist with maintaining and troubleshooting computers, networking equipment, digital signage, event technology, audiovisual systems, and other technology used throughout the venue. Because Capital One Hall operates around performances, private events, and corporate functions, this position will occasionally require evening, weekend, and event-based availability.
Information Technology Helpdesk & Client Support - Onsite, National Capital Region BluePath LabsInformation Technology Helpdesk & Client Support - Onsite, National Capital RegionWashington, DC$52,000–$64,000 / yearFull timeWork Description:The Information Technology Helpdesk & Client Support will serve as the first point of contact for all IT issues related to workstations, printers, scanners, and other peripherals maintainedResponsibilities: The Information Technology Helpdesk & Client Support will support tasks such as:-Managing all helpdesk inquiries from receipt to resolution, escalating complex issues as necessary.-Analyzing helpdesk data to identify trends and implement preventive measures; provide an annual report on trends and preventive -measures.-Maintaining a comprehensive trouble ticket log, including status monitoring and metrics reporting for the Month Status Report. A+ Certification (or equivalent)Preferred Qualifications:Associate's or Bachelor's Degree in Information Technology, Information Systems, Computer Science, or a related fieldExperience supporting Department of War organizations, using ticketing systems, Microsoft 365 environments, and helpdesk trend analysis/reportingSecurity+ certificationBenefits:BluePath Labs offers a comprehensive benefits package.
Support Engineer II ISI EnterprisesSupport Engineer IIHerndon, VA$85,000–$95,000 / yearThis role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. Duties/Responsibilities: Provide first-line support for all support requests, including email troubleshooting, password resets, and mailbox management.
Overnight Support Engineer II - 3 Schedules Available ISI EnterprisesOvernight Support Engineer II - 3 Schedules AvailableHerndon, VAFull timeThis role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. Duties/Responsibilities: Provide first-line support for all support requests, including email troubleshooting, password resets, and mailbox management.
Lead, Mission Support Operations Orbis Operations, LLCLead, Mission Support OperationsMcLean, VAHands-on experience designing agentic AI workflows: prompt engineering, retrieval-augmented generation (RAG), agent orchestration patterns including fluency with AI-assisted development and productivity tooling (Claude, Copilot, Cursor, or equivalents). You are accountable for a team that performs, for systems that produce what leadership and the team need on schedule, and for a desk that can actually resolve issues, whether that is an employee who cannot get their tools working, an internal system that is down, or a client whose Orbis Products and Services are not behaving the way they should.
Senior Project Support / Federal Travel Help Desk Specialist - Nasa Goddard ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - Nasa GoddardGreenbelt, MDRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Actionet, Inc. Careers - Tier 2 - Mid Level Desk Side IT Specialist ActioNet, Inc.Actionet, Inc. Careers - Tier 2 - Mid Level Desk Side IT SpecialistWashington, DC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
Web Application Support Specialist Dunhill Professional Search of Wilmington, Inc.Web Application Support SpecialistWashington, DC$32.55–$36.06 / hourFull timeJob Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.
Desktop Support Vets HiredDesktop SupportSterling, VirginiaThis opportunity is open to all candidates who hold a high school diploma and are eager to embark on a new professional journey in the IT sector. We are excited to announce that we are currently seeking individuals who are interested in making a career change to the Information Technology (IT) field.
Technical Support Analyst (Tier II) Revolutional, LLCTechnical Support Analyst (Tier II)Washington, DC$75,000–$95,000 / yearWe apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.
NewExecutive Support Specialist Strategic Operational SolutionsExecutive Support SpecialistAlexandria, VAFull timePrimary Responsibilities:The Executive Support Technician supports executive customers and staff through onsite technical assistance and meeting support activities. STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company.
Desktop Support Administrator Itero GroupDesktop Support AdministratorWashington, DCDuties consist of managing the allocation, workflow, and resolution of all Service Now service request tickets submitted by customers and pertaining to ClassNet and OpenNet workstations & laptops, operating system support, applications and software, monitors, network printers, digital senders, and other peripheral devices within the organization. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Technology Support Specialist McDermott Will & EmeryTechnology Support SpecialistWashington, District of Columbia$87,000–$110,000 / yearInteract with the Automatic Call Distribution (ACD) system and monitor the Information Technology (IT) Help Desk ticketing system to ensure that issues and requests are resolved or escalated per established Service Level Agreements. Coordinate day-to-day operational IT activities including new hire set up, audio and video conference presentations, office moves, and departures.
Help Desk Support Essnova Solutions, Inc.Help Desk SupportWashington, DCProvide Tier 1 support for user navigation, permissions, access, reporting, and functional inquiries; coordinate Tier 2/3 escalation for complex workflow, integration, or production issues. Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries.