UNKNOWN

FEED

OTHER

This role involves managing and resolving escalated support tickets, performing advanced troubleshooting of hardware, software, and network issues, configuring and maintaining IT infrastructure, and serving as a technical resource for end-users and junior support staff. Working knowledge of server administration and enterprise networking environments (LAN/WAN, DNS, DHCP, VPN).

IT Client Services Support Specialist IIToledo, OHNemsys LLC is seeking an experienced, full-time IT Client Services Support Specialist II to join our team in Toledo, Ohio. The IT Client Services Support Specialist II is responsible for providing second-level technical support to both internal staff and external clients. This role involves managing and resolving escalated support tickets, performing advanced troubleshooting of hardware, software, and network issues, configuring and maintaining IT infrastructure, and serving as a technical resource for end-users and junior support staff. The ideal candidate will possess strong analytical and communication skills, along with hands-on experience in enterprise IT environments. This is a full-time, on-site position based in our Toledo office.What We Offer:<ul><li>Medical, Dental, and Vision Insurance</li><li>401(k) with employer eligibility after 1 year</li><li>Paid Time Off (PTO)</li><li>Compensation: $19–$24/hour, commensurate with experience</li></ul>Schedule:<ul><li>Monday through Friday, 8:00 AM – 5:00 PM</li><li>On-site position; remote work is not available for this role</li><li>Occasional travel to client locations as needed</li></ul>Qualifications & Requirements:<ul><li>High school diploma or equivalent required; Associate degree in Information Technology or a related field preferred</li><li>CompTIA A+, Network+, Server+, or equivalent industry certifications required</li><li>2+ years of experience in a technical support or systems administration role</li><li>Advanced proficiency with Windows and macOS operating systems</li><li>Demonstrated experience with Microsoft 365, Active Directory (AD), Group Policy, Microsoft Entra ID, and Azure</li><li>Working knowledge of server administration and enterprise networking environments (LAN/WAN, DNS, DHCP, VPN)</li><li>Experience with virtualization platforms and hybrid-cloud environments (e.g., Hyper-V, VMware, Azure Virtual Machines)</li><li>Familiarity with standard business productivity and collaboration software</li><li>Strong analytical and problem-solving skills with the ability to independently diagnose and resolve complex technical issues</li><li>Excellent verbal and written communication skills; ability to convey technical concepts clearly to non-technical users</li><li>Ability to work effectively both independently and collaboratively within a team environment</li><li>Ability to occasionally lift up to 40 lbs.</li><li>Professional appearance and demeanor required</li><li>Valid driver's license and reliable transportation; travel to client locations may be required</li></ul>Key Responsibilities:<ul><li>Respond to and manage escalated support tickets and inbound technical calls in a timely and professional manner</li><li>Diagnose and resolve complex technical issues related to hardware, software, operating systems, and network connectivity</li><li>Deploy, configure, and maintain IT equipment including workstations, servers, printers, and mobile devices</li><li>Administer and support Microsoft 365 environments, Active Directory, Group Policy, and Azure/Entra ID</li><li>Support and maintain virtualized server infrastructure and hybrid-cloud resources</li><li>Deliver end-user training on IT systems, applications, and security best practices</li><li>Accurately document all support activities, configurations, and resolutions within the ticketing system</li><li>Collaborate with senior engineers and cross-functional teams to resolve complex or high-priority issues</li><li>Proactively stay current with emerging technologies, industry trends, and company IT policies and procedures</li></ul>If you are a motivated IT professional ready to take the next step in your career, we encourage you to apply with an updated resume today.Nemsys has created the perfect platform to address the technology needs of small and mid-size businesses.  This allows you to focus on operations, and your companies success. Nemsys ensures that your business maximizes the positive impact of technology. Our team is comprised of a number of experts in the various areas of technology.  We are uniquely positioned to provide a comprehensive support and technology plan for your business.<h3>Salary</h3>$19.00 - $24.00 per hour<h3>Benefits</h3>Health insurance, Dental insurance, Vision insurance, 401(k), 401(k) matching, Paid time off<h3>Job Type</h3>Full time<h3>Schedule</h3>Monday to Friday

Nemsys LLC

IT Client Services Support Specialist II

2nd Level Support

Analysis Skills

Collaboration Software

Communication Skills

CompTIA A+

CompTIA Network+

CompTIA Server+

Corporate Policies

Cross-Functional

Customer Support/Service

DHCP (Dynamic Host Configuration Protocol)

DNS (Domain Name System)

Dental Insurance

Driver's License

Emerging Technology

Equipment Maintenance/Repair

Hardware Virtualization

Help Desk

High School Diploma

Hybrid Cloud

Identify Issues

Industry/Trade Analysis

Information Technology & Information Systems

Lift/Move 40 Pounds

Local Area Network (LAN)

Mac Operating System

Microsoft Active Directory

Microsoft Hyper-V

Microsoft Product Family

Microsoft Windows Azure

Microsoft Windows Operating System

Mobile Devices

Network Connectivity

Operating Systems

Presentation/Verbal Skills

Printers

Problem Solving Skills

Support Documentation

Systems Administration/Management

Technical Support

Time Management

VMWare

VPN (Virtual Private Network)

Virtual Machine (VM)

Virtualization

Vision Plan

Wide Area Network (WAN)

Willing to Travel

Work From Home

Writing Skills

workstreamftpin

This includes but is not limited to manufacturing execution systems (PlantTalk, Mattec, etc.), manufacturing technology (computers, Premisys printers, tablets, hand-held computers, scanners, etc.) and technology used by manufacturing personnel. EDUCATION and/or EXPERIENCE: At least a two-year degree or proven on-the-job experience as an IT technician in a manufacturing environment – two years of related experience.

SUMMARY:   The IT Manufacturing Support is responsible for first-level IT support of the manufacturing environment.  This includes but is not limited to manufacturing execution systems (PlantTalk, Mattec, etc.), manufacturing technology (computers, Premisys printers, tablets, hand-held computers, scanners, etc.) and technology used by manufacturing personnel.  PM activities associated with all technologies are important aspects of the position (ensuring PMs are completed and documented as scheduled). Other responsibilities may include supervision, IT project assignments, front office support (office PC’s, printers, etc.) and basic network support.    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  ·         Monitors manufacturing environment to ensure availability of manufacturing systems·         Quick response to issues associated with responsibilities·         Support manufacturing as needed to meet customer requirements·         Communication with IT and plant management·         Is assigned to IT teams and follows Team Charter & responsibilities·         Engage in continuous improvement opportunities as required.·         Maintain compliance of IATF 16949 / ISO 9001 / ISO 14001. Follows all safety, housekeeping (5S) and company policies and procedures. Coordinates and maintains all job responsibilities in a continuous and flexible manner and performs other related duties and job assignments as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE:  At least a two-year degree or proven on-the-job experience as an IT technician in a manufacturing environment – two years of related experience. Must have knowledge of manufacturing execution systems (MES). Experience with automotive manufacturing. Good understanding of networking technologies and desktop operating systems. Understanding of ERP systems (CMS). Good understanding of plant automation and support equipment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and walk.  Occasionally bend, squat, reach, twist/turn and lift up to 50 lbs. to waist level, 15 lbs. overhead.  Specific vision abilities required by this job include ability to adjust focus.  Powered by ExactHire: 197045

JVIS

IT Manufacturing

1st Level Support

Administrative Skills

Automation

Automotive Manufacturing

Content Management Systems (CMS)

Continuous Improvement

Desktop PC

ERP (Enterprise Resource Planning)

Environmental Monitoring

ISO (International Organization for Standardization)

ISO 9001

Lift/Move 50 Pounds

Maintain Compliance

Manufacturing

Manufacturing Execution Systems (MES)

Manufacturing Systems

Manufacturing Technology

Network Support

Physical Demands

Plant Management

ExactHire

YEAR

Overview:
You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual. When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage - helping us attract and retain top talent and drive better business results.

AI and Innovation:
At SSOE, we don’t just talk about the future, we build it. As a leader in industry AI adoption, we empower our team to work smarter by providing responsible access to the industry leading AI Large Language Models, vibe-coding platforms, and securely integrating advanced tools into every role. From day one, you’ll receive the training and support needed to leverage AI as a core tool for enhancing productivity, sparking creativity, and streamlining complex workflows.

Responsibilities:
The following duties are typical of the position, but are not all encompassing. Responsibilities include those required to deliver quality service on schedule and within budget in a team environment.<ul><li>Supports daily operations of the ERP system by assisting with user account management, password resets, and basic system configuration tasks under supervision of the Section Manager or System Administrator.</li><li>Assists with data entry, data validation, and data integrity checks across ERP modules including Accounting, CRM, Project Management, and Resource Management to ensure accurate and timely information.</li><li>Generates standard and ad-hoc reports, dashboards, and data extracts from ERP to support business operations, financial reporting, project tracking, and resource planning needs across departments. </li><li>Provides first-level technical support to end-users, troubleshoots basic system issues, documents problems, and escalates complex issues to senior staff or Third Party support as appropriate.</li><li>Assists with end-user training by conducting training sessions on basic system functionality, creating training documentation, user guides, and quick reference materials to facilitate system adoption.</li><li>Supports system testing activities including test case execution, documentation of test results, and verification of system functionality during upgrades, patches, and implementation of new features.</li><li>Collaborates with Finance, HR, Project Management, and other departments to gather requirements, understand business processes, and assist with translating needs into system workflow improvements.</li><li>Maintains and updates system documentation including process workflows, standard operating procedures, configuration settings, and user access permissions under guidance of senior staff.</li><li>Assists with data migration activities by preparing data files, performing data cleanup, validating imported data, and supporting conversion from legacy systems or external sources.</li><li>Monitors system performance metrics, user activity logs, and data quality indicators. Reports anomalies, errors, or potential issues to management for resolution.</li><li>Supports custom report development and dashboard creation using ERP reporting tools and program AI capabilities to provide actionable insights to stakeholders.</li><li>Assists with system integration tasks by coordinating data exchanges between ERP and other business applications.</li><li>Participates in implementation projects by supporting configuration activities, data preparation, user acceptance testing, and training rollout as directed by project leadership.</li><li>Maintains knowledge of ERP features, updates, and best practices through self-study, training courses, and participation in professional development opportunities.</li><li>Performs quality assurance checks on data entered into the system, ensures compliance with established procedures, and identifies opportunities for process improvement.</li><li>Job may require use of AI or similar digital technology to perform the job function.</li></ul> 

Qualifications:
What You Will Bring:<ul style="margin-top: 0in;"><li style="font-size: 10pt;">Bachelor’s Degree in Information Systems, Business Administration, Computer Science.</li><li style="font-size: 10pt;">Minimum of five (5) years related experience in enterprise software administration and implementation.</li><li class="ml-4" style="font-size: 10pt;">Knowledge / Experience full lifecycle ERP ownership: configuration, optimization, upgrades, change control, support analysis.</li><li style="font-size: 10pt;">Experience in ERP systems support or business analysis. Proficient in Excel.</li><li style="font-size: 10pt;">Excellent communication and coordination skills.</li><li style="font-size: 10pt;">Willingness to work in evening hours to facilitate communication with teams in the USA.</li><li style="font-size: 10pt;">Must have Deltek Vantagepoint experience and preferably helpdesk experience.</li><li style="font-size: 10pt;">Dashboard and reporting experience in Vantagepoint.</li></ul>What We Offer:<ul><li style="font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;">A hybrid or fully remote work schedule may be applicable for this role, providing you with the flexibility to achieve work-life balance while excelling in your career. </li><li style="font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;">Competitive Salary: $90,000-$120,000/ year depending on location, education, experience, and certifications.<span style="margin: 0px; padding: 0px; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </li><li style="font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;">Bonus and Incentives: Eligibility for our annual target bonus/incentive program based on company and individual performance and goals. <span style="margin: 0px; padding: 0px; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </li><li style="font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;">Ownership Opportunities:  As an employee-owned firm, we offer ownership opportunities to all employees at the associate level and above. This associate-level role will allow you to become a shareholder of SSOE.<span style="margin: 0px; padding: 0px; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </li><li style="font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;">Comprehensive Benefits: Health, dental, and vision insurance, life insurance, 401K retirement savings plan (with company matching), professional development and training, generous PTO, and paid holidays.<span style="margin: 0px; padding: 0px; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </li><li style="font-size: 10pt;"> </li></ul>SSOE– The Best of Both Worlds At SSOE, our growth trajectory allows us to offer the opportunities normally associated with a large firm while embracing the collaborative and supportive culture often found in smaller firms. As a member of the SSOE team, you will work on exciting and diverse projects for Fortune 100 clients around the globe, supported by the best technology for the task at hand. You will experience our employee-centric culture that strives to offer a healthy balance, flexible working arrangements, direct access to leadership at all levels, and a mindset of continuous learning. Once you experience the SSOE difference, you’ll understand the why behind our metrics:<ul><li style="font-size: 10pt;">28% - of our employees have been with SSOE for 10 years or more.</li><li style="font-size: 10pt;">15% - percentage of employees with tenure exceeding 15 years. </li><li style="font-size: 10pt;">99% - our CEO’s approval rating on Glassdoor.</li><li style="font-size: 10pt;">98% - portion of our clients who say they would recommend us to a colleague.</li></ul>

SSOE, Inc.

ERP Support Analyst

Acceptance Testing

Accounting

Artificial Intelligence (AI)

Artificial Intelligence (AI) Programming Languages

Best Practices

Budget Management

Business Administration

Business Analysis

Business Operations

Business Processes

Business Solutions

Business Support

Change Control

Computer Science

Configuration Management

Customer Relationship Management (CRM)

Data Cleaning

Data Entry

Data Migration

Data Quality

Deltek Accounting Software

Documentation

Employee Orientation

Employee Retention

Enterprise Applications

Finance

Financial Reporting

Functional Testing

Incentive Programs

Information Systems/Technology IS/IT Administration

Leadership

Metrics

Modeling Languages

Operational Support

Operations

Organizational Skills

Performance Analysis

Performance Metrics

Procedure Development

Process Improvement

Project Tracking

Project/Program Management

Quality Assurance

Reporting Dashboards

Reporting Skills

Requirements Management

Resource Management

Service Delivery

Software Administration

Software Patches

Standard Operating Procedures (SOP)

System Integration (SI)

System Operations

System Test

Systems Maintenance

Team Player

Test Case

Testing

User Account Administration

[AW]-iCims

ADAPTED_NOW

Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

<div>Help Desk Technician Location: Toledo, OH Duration: 06 Months plus Shift 5:00 pm - 1:30 am Rate: DOE U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Unfortunately, this is not open for third-party C2C Job Description Essential Job Functions • Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment. • Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance. • Instructs customers in the operation and maintenance of systems/equipment. • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting. • Ability to walk and stand for several hours. • Will train the right candidate on automotive software and processes. Basic Qualifications • High school diploma or G.E.D. • 1-2 years of service desk or field support experience • Experience working with the company's hardware, software and equipment products Other Qualifications • Good interpersonal skills to work with customers and other unit personnel • Good analytical and problem solving skills • Good communication skills • Good time management and organizational skills • Ability to resolve hardware and equipment problems • Willingness to travel to other sites within 20 miles Work Environment • Office/Automotive Plant environment • May require weekend and holiday work • May require shift work including afternoon and midnight shifts</div>

Georgia Tek Systems

Help Desk Technician-Toledo, OH

Automotive Technology

Hardware Installation

Hardware Repair

Interpersonal Skills

On Site Support

Property Maintenance

Resolve Customer Issues

Training/Teaching

The practices receive non-clinical business support services from North American Dental Group, a dental support organization. As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door.

Overview:
<img alt="OH - Corner_Dental" src="https://nadentalgroup.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=297115&hashed=-1342841124"/>Front Desk Coordinator – Be the First Smile Patients See!Location: Corner Dental (Talmadge) - Toledo, OHJob Type: Full-time  About Us At our practice, patient care isn’t just what we do—it’s who we are. With empathy as our guiding principle, we’re dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we’re equipped with the tools and support to deliver excellent care. Your Work ScheduleMonday: 8am-5pmTuesday: 9am-7pmWednesday: 8am-5pmThursday: 9am-7pmFriday: 8am-1pmEvery other Saturday: 8am-1pm Your Role as a Front Desk Coordinator As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently. Key Responsibilities<ul><li>Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.</li><li>Perform administrative duties such as sorting mail, scanning documents, and photocopying.</li><li>Answer phone calls, provide information, and schedule, verify, and confirm appointments.</li><li>Clearly explain dental procedures, policies, and services to patients.</li><li>Present financial arrangements and policies to patients while maintaining professionalism and empathy.</li><li>Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.</li></ul>What You’ll Need to Succeed<ul><li>High School Diploma or equivalent (Associate’s degree preferred).</li><li>1-5 years of customer service, insurance, or dental experience preferred.</li><li>Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.</li><li>Strong communication, organizational, and multitasking skills.</li></ul>Why You’ll Love Working With Us<ul><li>Paid Time Off: Competitive PTO that grows with your career.</li><li>Comprehensive Benefits: Including 401(k).</li><li>Career Growth: Access to continuing education and development opportunities.</li><li>Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.</li></ul>Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Make a Great First Impression? Apply now and join a team that’s redefining dental care for the better!North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.

Corner Dental

Front Desk Coordinator

Business Services

Clinical Support

Co-Payments

Dentistry

Financial Policies

Mail Processing

Microsoft Office

Multitasking

Patient Care

Photocopy

Telephone Skills

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IT Support Jobs in Toledo, OH

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IT Support Jobs in Toledo, OH

IT Client Services Support Specialist II Nemsys LLC

IT Manufacturing JVIS

ERP Support Analyst SSOE, Inc.

Help Desk Technician-Toledo, OH Georgia Tek Systems

Front Desk Coordinator Corner Dental

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