Technical Support Engineer CoreBTSTechnical Support EngineerAshburn, VA$30–$35 / hourNRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.
Computer Support Specialist Leidos Holdings IncComputer Support SpecialistSuitland, MD$52,000–$94,000 / yearAdditional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Technical Support Engineer Core BTS, Inc.Technical Support EngineerAshburn, VA$30–$35 / hourNRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.
NewKNOWLEDGEBASE AND EVENT SUPPORT SPECIALIST Capitol Technology UniversityKNOWLEDGEBASE AND EVENT SUPPORT SPECIALISTLaurel, MDThis position creates knowledgebase articles, user guides, instructional videos, and other support materials; manages content across WordPress/Elementor, Confluent, and monitors the Help Desk; supports routine Canvas needs; and provides technical assistance for virtual, hybrid, and on-campus events. Associate degree, relevant certificate, or two years of related experience in educational technology, information technology, communications, technical writing, digital media, customer support, or a similar field.
NewCustomer Service Support Specialist - TS/SCI with Polygraph General Dynamics Information TechnologyCustomer Service Support Specialist - TS/SCI with PolygraphChantilly, VirginiaTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
Help Desk Support Essnova Solutions, Inc.Help Desk SupportWashington, DCProvide Tier 1 support for user navigation, permissions, access, reporting, and functional inquiries; coordinate Tier 2/3 escalation for complex workflow, integration, or production issues. Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries.
Client Support Technician Personified TechClient Support TechnicianDC$65,000–$75,000macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms. Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
NewInfrastructure Support Specialist Sienna Systems CorporationInfrastructure Support SpecialistAlexandria, VA$70,000–$75,000 / yearAdminister, configure, maintain, and troubleshoot the infrastructure supporting SNO, including server platforms, directory services, authentication services, virtual environments, network connectivity, office productivity tools, and endpoint protection. You will be the person who keeps the physical and virtual infrastructure running: servers, directory and authentication services, connectivity, endpoints, and the day-to-day equipment the program depends on.
Deskside Support Lead Science Applications International CorpDeskside Support LeadWashington, DC$40,001–$80,000 / yearRoles and Responsibilities: Acts as a senior technical lead, specializing in the management of mass imaging pipelines, high-volume onboarding preparations, equipment moves, and advanced troubleshooting of end-user laptops and desktops in a diverse MS Windows environment. Provides Tier 2 desk-side end-user support heavily focused on mass imaging, deployment, asset management, and Windows 11 troubleshooting, with strong user interaction skills.
Customer Support Engineer Supervisor Full Time Maryland Live! Casino & Hotel MarylandCustomer Support Engineer Supervisor Full Time MarylandHanover, MDThrough your commitment to delivering "white glove" service, fostering collaboration, and driving continuous improvement, you help maintain a seamless, high‑performing technology experience that supports both team members and the overall success of the Live! brand. As a key leader within the IT support function, you guide and support a team of Customer Support Engineers while serving as a central point of coordination between technical teams, business units, and external vendors.
PC/Mac Desktop Support Specialist IMAGINEEER LLCPC/Mac Desktop Support SpecialistRockville, MDFull timeDesktop Support - Provide technical support on software, hardware, and operating systems (Windows and MacOS), including installations, configurations, maintenance, troubleshooting, imaging new systems and processing outgoing surplus/donation systems, preparing GFE laptops and phones for international travel. Desktop/Customer Support: Provide technical support on software, hardware and operating systems (Linux, Macintosh, Windows), including installations, configurations, maintenance, and troubleshooting.
Help Desk / Field Support Technician CyberLinx SolutionsHelp Desk / Field Support TechnicianAnnapolis Junction, MarylandThis role is responsible for troubleshooting hardware, software, and connectivity issues, supporting desktop environments, and ensuring timely resolution of service requests. CyberLinx Solutions is seeking a customer-focused Help Desk / Field Support Technician to provide first level technical support and onsite assistance for end users.
NewCustomer Support Specialist (Technical) PeratonCustomer Support Specialist (Technical)Sterling, Virginia$51,000–$82,000 / yearFull timeThe CSS provides technical support and service management functions across the enterprise, requiring the ability to independently assess user-reported issues, analyze available information, determine appropriate resolution or escalation paths, and coordinate with technical support organizations to restore services and fulfill customer requirements. The CAEIO Program provides global IT Operations and Maintenance services supporting the modernization, availability, reliability, and security of legacy networks, applications, databases, and enterprise services supporting Consular Affairs operations.
NewCustomer Support Manager IntelliDyneCustomer Support ManagerWashington, DC$110,000–$160,000 / yearOversee daily operations of the Help Desk (remote/phone/email/ticketing support), Deskside Support (on-site troubleshooting and deployment), Asset Management (hardware/software lifecycle, inventory, procurement tracking), Audio-Visual services (meeting room support, conferencing systems, event AV setup), and Copy/Print Center (print production, scanning, mail services, equipment maintenance). Possess a broad technical skillset that encompasses multiple technical domains such as Microsoft Servers, Linux Servers, Networking, Virtualization, Storage, Datacenter customer support, Microsoft 365 Services, Databases and AWS or Azure cloud computing. .
Cyber Systems Administrator, AI/ML Support TS/SCI w Poly Peraton IncCyber Systems Administrator, AI/ML Support TS/SCI w PolyLaurel, MD$86,000–$138,000 / yearAs part of a collaborative, high-impact integrated product development team, you'll work on next-generation cyber and AI/ML capabilities hosted on large-scale compute clusters and AWS Cloud infrastructure. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Goddard ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA GoddardGreenbelt, MDRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Technical Onsite Support Hemmersbach Gmbh & Co. KgTechnical Onsite SupportRockville, MD$25–$31 / hourYour skills\n\n Minimum of 2\u20133 years of experience in desktop IT support\n Requirement Knowledge of TCP/IP and basic networking concepts\n Familiarity with Windows OS, Mac OS, and common enterprise applications\n Excellent communication and customer service skills\n Ability to work independently and as part of a team\n Valid driver's license and willingness to travel between client sites\n Technical certifications such as A+ or Network+ are preferred\n This role is an Hourly Non-Exempt position with a targeted salary range of $25 - $31 USD based on experience and skillsets.\n \nYour tasks\n \nHemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. \n \nKey Responsibilities: \n\n Provide onsite technical support for desktops, laptops, and peripherals \n \n\n Diagnose and resolve hardware and software issues \n \n\n Install, configure, and maintain IT systems and applications \n \n\n Maintain accurate service records, inventory, and equipment tracking \n \n\n Communicate effectively with clients, teams, and management \n \n\n Support project rollouts and deployments \n \n\n \nBe part of us\n \nHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
Remote Support Technician TechUSARemote Support TechnicianMcLean, VARemoteMinimum Qualifications: Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications. Responsibilities include, but are not limited to: Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
Executive Deskside Support Turn2PartnersExecutive Deskside SupportNorthern Virginia, VAYou'll play a key role in delivering reliable IT support while ensuring leadership, staff, and end users have the technology they need to succeed. Troubleshoot networking, printers, projectors, interactive displays, and other classroom/office technology.
Lead, Mission Support Operations Orbis Operations, LLCLead, Mission Support OperationsMcLean, VAHands-on experience designing agentic AI workflows: prompt engineering, retrieval-augmented generation (RAG), agent orchestration patterns including fluency with AI-assisted development and productivity tooling (Claude, Copilot, Cursor, or equivalents). You are accountable for a team that performs, for systems that produce what leadership and the team need on schedule, and for a desk that can actually resolve issues, whether that is an employee who cannot get their tools working, an internal system that is down, or a client whose Orbis Products and Services are not behaving the way they should.