NewEscalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewElectric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
NewDealer Experience Specialist (Hybrid) TTECDealer Experience Specialist (Hybrid)Dearborn, MIThis role involves a blend of proactive outbound dealership engagement to schedule FSR+ product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel. · Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements.
Payroll Specialist ( Union) VenteonPayroll Specialist ( Union)Southfield, MI$60,000–$80,000 / yearFull timePull labor hours and data from the payroll system to prepare and submit union reports through union-specific online portals and Excel-based reporting forms, in accordance with each union’s reporting requirements ensuring complete compliance with the Davis-Beacon Act. Serve a primary liaison union representative regarding collective bargaining agreements, pension and benefit reporting, Form 5500 documentation and labor compliance audits.
NewIT Support Specialist II Niterra EMEA GmbHIT Support Specialist IIWixom, MIThis role involves resolving helpdesk tickets, providing end-user support and training, managing Active Directory accounts, maintaining inventory and license compliance, and delivering remote technical support for traveling and executive users. Today, that tradition continues as we transform our organization's portfolio, expand our core ceramic technologies, explore capabilities beyond traditional areas, and challenge ourselves to develop solutions and services that leverage technology to address social issues while contributing to a sustainable society.
NewIT Support Specialist - On Site Full-time Bloomfield TownshipIT Support Specialist - On Site Full-timeWest Bloomfield, MIMinimum Entrance QualificationsEducation and experienceAssociate's Degree from an accredited college or trade school with coursework in Information Technology, Computer Science or related studies.1 to 3 years' experience. Assists in planning, installing, administering and maintaining networks, a wide variety of security, phone, radio, emergency, and audio‑visual systems, cabling and equipment.
IT Support Specialist OUWB School of Medicine Oakland UniversityIT Support Specialist OUWB School of MedicineAuburn Hills, MISupport issues cover but are not limited to the areas of onboarding, servicing, and offboarding hundreds of Apple devices annually and include support involving applications, exam support, email, operating systems, network connectivity, and device security. Having experience with audio visual and instructional technology hardware and software applications in a medical school environment (Anatomy Lab, Clinical Skills Center, medical student study rooms, auditoriums, classrooms) is extremely helpful.
NewIT Support Specialist Oakwood GroupIT Support SpecialistTaylor, MichiganAs a key member of our Information Technology team, you will provide Tier 1 support for employees across a variety of systems and platforms, helping maintain operational uptime and delivering exceptional customer service. This role is ideal for a hands-on IT professional who enjoys solving problems, helping users, and ensuring technology runs smoothly across the organization.
NewCampus Facilities & IT Support Specialist JobMonkeyCampus Facilities & IT Support SpecialistAnn Arbor, MIJobMonkey, Inc. in Ann Arbor, Michigan is seeking a Facilities Assistant to provide facilities support across multiple ITS buildings. This role includes evaluating and responding to service requests, coordinating deliveries, and maintaining records of facilities tasks.
IT Support Specialist Danaher CorpIT Support SpecialistSouthfield, MIManage the lifecycle of tickets (incidents, service requests, change requests) through resolution or escalation while using Daily Management to ensure that Service Level agreements and Key Performance Indicator targets are being met and constantly improved. In this role, you will have the opportunity to: Provide high quality technical support to associates in a Windows environment, troubleshooting and resolving a variety of issues while also providing basic network and system support working with responsible colleagues to maintain the infrastructure.
IT Operations Support Specialist Akkodis Group AG.IT Operations Support SpecialistDearborn, MI$40–$50 / hourThe ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring smooth operation of Power Platform solutions and AI-powered applications. IT Operations Support Specialist Job Responsibilities include: Provide technical support and troubleshooting for Power Apps, Power Automate, and Copilot Studio solutions.
NewIT Support Technician - Microsoft 365, AD & Migration Support Proactive Technology ManagementIT Support Technician - Microsoft 365, AD & Migration SupportSouthfield, MIApproaching your first 30 days with Proactive, you should feel confident jumping in the call queue, taking tickets and hand-offs from other team members, joining techs for on-site visits, and tracking all of your time consistently. Ideally our new employees will have first-hand experience in client interactions, on-site projects, and remote troubleshooting by the end of Week 2. Week 3 and Week 4 - Do and Observe .
Mortgage Servicing Platform IT Specialist United Wholesale MortgageMortgage Servicing Platform IT SpecialistPontiac, MichiganFull timeThis role involves designing sophisticated VBScript solutions for testing and reporting across multiple environments (development, integration, staging, and production), creating and maintaining comprehensive technical documentation, and managing system enhancements and change control processes. WHAT YOU WILL BE DOING: Lead and Operationally Supervise: Provide operational leadership for a team of four (MSP IT Administrators and MSP System Administrators), serving as the primary point of contact for end-to-end process ownership while reporting to the Application Development Team Leader.
IT Fulfillment Specialist Trident USA Health Services LLCIT Fulfillment SpecialistSouthfield, MIThis role supports the operational efficiency of IT service delivery by ensuring timely, accurate fulfillment of user needs while managing inventory and providing Tier 2 support for routine technical issues. The IT Fulfillment Specialist is responsible for executing end-to-end IT service requests related to hardware, software, user onboarding/offboarding, and general IT provisioning.
IT Specialist AirBoss of America CorpIT SpecialistAuburn Hills, MIThe IT Specialist supports the Information Systems team and the customer facilities with Help Desk, systems administration, new hires and purchasing. Responds in a timely fashion to end users' needs and concerns relating to computer business applications and general systems issues.
Mortgage Servicing Platform IT Specialist United Wholesale Mortgage LLCMortgage Servicing Platform IT SpecialistPontiac, MISystem Enhancement Management: Oversee the implementation of 15-day and 30-day monthly enhancements to the Mortgage Servicing Platform (MSP).Change Control and Governance: Host and manage change control meetings to approve system updates and establish version control processes for tool-specific code modifications. This role involves designing sophisticated VBScript solutions for testing and reporting across multiple environments (development, integration, staging, and production), creating and maintaining comprehensive technical documentation, and managing system enhancements and change control processes.
NewIT Systems & Field Operations Specialist Eagle Staffing SolutionsIT Systems & Field Operations SpecialistWayne, MichiganThis position includes approximately 50-70% field work, including outdoor job site work, trailer deployments, camera mounting, cable running, equipment troubleshooting, and repairs in various weather conditions This role supports the company's internal technology systems while also installing, maintenance, troubleshooting, and repair of mobile surveillance trailers, security cameras, networking equipment, and related technologies in the field. Essential Responsibilities The IT Systems & Field Operations Specialist will be responsible for supporting and managing a broad range of technology systems, including: Email and systems administration , including user account management, onboarding and offboarding, Microsoft 365, Entra ID, and HubSpot.
IT Specialist Energy SciencesIT SpecialistBerkley, MIFrom program design and management to assessments and decarbonization strategies, we partner with our clients to create solutions that improve energy efficiency, reducing operating costs while also benefiting the planet. By combining our deep expertise with operational knowledge, we develop customized, cost-effective strategies that improve efficiency, cut operating costs, and drive sustainability.
IT Specialist Android Industries, LLCIT SpecialistAuburn Hills, MIJOB SUMMARY: IT Specialist is responsible for maintain and improve the technical systems of the facility to ensure Team Members have the technology they need to complete their work and the Company's important files and information remain safe and intact. Do you want to work at an organization that is people focused, service minded and results oriented, that offers their customers creative problem solving, progressive solutions, and improved outcome?
IT Security Specialist V2SoftIT Security SpecialistPontiac, MIEnvironment: Nice to Have, ISACA CRISC cert, ISC2 SSCP cert, Hands-on experience with SOAR and other automations, Hands-on experience using common AI models for automation, reporting, or research, Familiar with various NIST frameworks such as CSF 2.0, 800-207, and 800-53, Familiar with MITREATT&CK framework, Familiar with OWASP and web application penetration testing, Connections to the larger infosec community. Under general direction, evaluates the adequacy and effectiveness of internal data controls, business and technical processes, and the performance of the organization's technology platforms to ensure the integrity of the organizations systems and data.
NewDesktop Support Specialist IntermediateAssociate University of MichiganDesktop Support Specialist IntermediateAssociateAnn Arbor, MI$41,600–$52,000 / yearThe mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. Familiarity with most of the following technologies: Windows and macOS, software installs and removals, system file permissions, enterprise-level ticketing system, system management tools, backing up and imaging workstations.
IT Learning Specialist - Senior Intermediate University of MichiganIT Learning Specialist - Senior IntermediateAnn Arbor, MIAnalyze training needs and collaborate with team members, technical teams, subject matter experts, and partners to design, develop, and deliver effective learning solutions across multiple modalities, including instructor led (in person and virtual), online learning, video, and curated content. You will leverage learner centered design practices to create learning experiences that enable users to effectively use IT applications and services in their daily work as well as support eLearning development for various partners in the organization.
Inbound Support Specialists StratAcuity Staffing Partners IncInbound Support SpecialistsAllen Park, MIIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Manufacturing IT Cyber Security Specialist Sandalwood Engineering & ErgonomicsManufacturing IT Cyber Security SpecialistLivonia, MIThe onsite Manufacturing IT Cyber Security Specialist will join a growing team of Engineering and Health & Safety professionals helping our customers reduce their work-related risk to quality, productivity and employee health. This key role will have the opportunity to help improve enterprise operating capability by managing and implementing Cyber Security–specific controls within automotive manufacturing environments.
Personal Computer Support Specialist V2SoftPersonal Computer Support SpecialistPontiac, MIV2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. Environment: Microsoft Desktop OS, Microsoft 365 Services, SCCM, and Active Directory; Trellix ENS, LPR Printing.
IT Desktop Support Engineer - Southfield ,Michigan Sky Systems, IncIT Desktop Support Engineer - Southfield ,MichiganSouthfield, MIPerforming end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. • Handling end users' incidents and IMAC requests using Service NOW ticketing tool.
NewSenior Desktop Support Specialist University of MichiganSenior Desktop Support SpecialistAnn Arbor, MIReporting to the Desktop Support Manager, you'll serve as a primary point of contact, troubleshooting hardware, software, and connectivity issues across Windows, macOS, and Linux in offices, classrooms, labs, and research environments. Deliver high-touch service in every interaction, with the patience of an 'Apple Genius Bar' specialist listening attentively, asking clarifying questions, explaining solutions in plain language, and ensuring users feel supported and empowered.
WRC SCADA Ignition Support Specialist Oakland CountyWRC SCADA Ignition Support SpecialistPontiac, MI$85,818–$114,981 / yearThis position offers the opportunity to work with advanced automation systems, cybersecurity initiatives, disaster recovery planning, and infrastructure improvement projects that directly impact the communities we serve. As one of Michigan's leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.
Family Support Specialist - Family Center - 10098 SamaritasFamily Support Specialist - Family Center - 10098Westland, MIFrom assisting with daily living needs to de-escalating difficult moments, you’ll be a steady, compassionate presence for individuals working toward stability and independence. #directcare #homeless #socialwork #casework #residential #humanservices #westlandjobs.
Technical Support Specialist - AutoCAD Elec Autodesk IncTechnical Support Specialist - AutoCAD ElecNovi, MI$60,100–$107,690 / yearOur specialists collaborate closely with their peers to analyze trends in customer activity to enable the AKN as an effective tool for achieving business objectives and have a direct influence to make the necessary changes needed to increase customer happiness and dedication. Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for AutoCAD Electrical products via phone and web.
Supply Chain Operations Support Specialist CrossFire GroupSupply Chain Operations Support SpecialistAuburn Hills, MI$45–$50 / hourKey Responsibilities Global Product Regulatory ComplianceAudits & Compliance Assurance: Plan and perform product/process audits (PDCs, labeling, CoO); drive corrective actions to reduce non-compliant shipments and administrative deficiencies; maintain audit-ready evidence. Position Summary The Supply Chain Operations Support Specialist is responsible for supporting the activities of the Global Product Regulatory Compliance team (20 hrs) and the Center of Competency Team (20 hrs) in performing designated activities listed below.
Entry Level Phone Support Specialist United Wholesale Mortgage LLCEntry Level Phone Support SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Sr Customer Support Specialist- Hazardous Waste Republic Services IncSr Customer Support Specialist- Hazardous WasteLivonia, MIKNOWLEDGE SKILLS AND ABILITIES: Advanced knowledge and the ability to assist Customer Support Specialists with Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
Family Support Specialist Michigan Association of Superintendents and AdministratorsFamily Support SpecialistMIAssists families throughout the enrollment process (completing paperwork, obtaining documents, scheduling needed physical and dental exams among other possibilities), in some cases meeting with families off site or in their homes to complete their application packet. POSITION SUMMARY:SUMMARY: The Head Start Family Support Specialist, under general supervision, provides consistent and multi- faceted support to the children and families being served through the Head Start program.
NewProject Management Specialist, Customer Support Hexagon ABProject Management Specialist, Customer SupportNovi, MIHexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle. The selected candidate will be responsible for leading complex industrial projects, ensuring compliance with scope, schedule, cost, and quality, and acting as a key point of contact for both customers and internal teams.
Campus Support Specialist United Wholesale Mortgage LLCCampus Support SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
Entry Level Phone Support Specialist United Wholesale MortgageEntry Level Phone Support SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Peer Support Specialist South Oakland ShelterPeer Support SpecialistPontiac, MILighthouse owns and operates Spero Housing Group, a subsidiary non-profit dedicated specifically to developing and operating high quality affordable and supportive housing for persons of low and moderate income, as well as HandUp, a community and crowdfunding platform serving 100+ homeless service agencies and their clients across the United States. With over 80 years of combined experience, Lighthouse serves as a beacon of hope to our neighbors who need it most by offering assistance with emergency basic needs alongside housing programs and supportive services designed to support long-term economic stability.
Senior Specialist, Help Desk Support Raymond James Financial IncSenior Specialist, Help Desk SupportSouthfield, MIAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. Job Summary: With the goal of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a customer contact center environment.
Human Resources Support Specialist - #2983 Wade TrimHuman Resources Support Specialist - #2983Taylor, MichiganEmployee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program. Work/life balance is supported through a flexible, hybrid work schedule that brings team members together in the office at least three days a week and connects them virtually when working from home.
NewPeer Support Specialist LighthousePeer Support SpecialistPontiac, MI$37,400 / yearLighthouse owns and operates Spero Housing Group, a subsidiary non-profit dedicated specifically to developing and operating high quality affordable and supportive housing for persons of low and moderate income, as well as HandUp, a community and crowdfunding platform serving 100+ homeless service agencies and their clients across the United States. With over 80 years of combined experience, Lighthouse serves as a beacon of hope to our neighbors who need it most by offering assistance with emergency basic needs alongside housing programs and supportive services designed to support long-term economic stability.
Warehouse Support Specialist United Wholesale MortgageWarehouse Support SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM.
Campus Support Specialist United Wholesale MortgageCampus Support SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. THE PLACE & THE PERKS: Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans?
Building Support Specialist United Wholesale MortgageBuilding Support SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. THE PLACE & THE PERKS: Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans?
Entry Level Support Specialist United Wholesale Mortgage LLCEntry Level Support SpecialistPontiac, MIThis is an entry-level opportunity designed for individuals who are eager to learn, develop new skills, and contribute to a supportive, team-focused environment. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Fleet Support Specialist (Porter) Victors Home SolutionsFleet Support Specialist (Porter)Plymouth, Michigan$17 / hourVictors Home Solutions is one of the largest home improvement companies in the Midwest, honored to serve our homeowners with premium products, warranties, and the best customer experience in the industry. Our ideal candidate is a reliable, motivated team player who takes pride in their work and enjoys staying active throughout the day.
NewTechnical Support Specialist - Level 1 ZEISSTechnical Support Specialist - Level 1Wixom, MichiganProvide technical support (1st Level) for Zeiss Optical Hardware, ensuring timely resolution of customer issues through ticketing systems, CRM workflows, direct communication and in-house bench repair. Collaborate with internal teams to streamline support processes, contribute to quoting and documentation efforts, and assist in transitioning service workflows to necessary teams.
Sales Support Specialist Freudenberg Sealing Technologies GmbH & Co KGSales Support SpecialistPlymouth, MIWe serve our automotive, consumer goods and industrial customers with technically leading products, system solutions, services and consulting in air and liquid filtration. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually.
NewPower Platform Support Specialist Stefanini, IncPower Platform Support SpecialistDearborn, MIBasic understanding of AI technology including Large Language Models (LLMs), data grounding and knowledge sources, orchestration, agentic automation, MCP services, and responsible AI guardrails *Understanding of agile project management, good communication, and team collaboration *Bachelor's Degree in Computer Science or equivalent experience preferred. This role supports end users, makers, and business teams by troubleshooting issues, managing incidents, and enabling successful adoption of low-code/no-code solutions and AI-powered agents.
System Support Specialist II Toshiba America Business Solutions CareersSystem Support Specialist IIOak Park, MichiganMinimum 3 years of demonstrated experience in a combination of the following areas; networking systems, systems support, interfaces, connectivity, and related software. Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint.