Phoenix It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Phoenix, Arizona
Phoenix is the capital of Arizona and the fifth largest city in the country, with a population greater than 1.4 million. Its surrounding mountainous terrain and nearby Salt River Valley have earned Phoenix the nickname "The Valley of the Sun." Besides hiking in the Phoenix Mountains, you can also go on a hot air balloon ride in the Sonoran Desert just outside the city or escape the heat in one of the city's many museums—like the Musical Instrument Museum, Phoenix Art Museum, Heart Museum, or Arizona Capitol Museum. Then, check out Phoenix's downtown area, which is packed with shops, art galleries, brewpubs, cafes, pizzerias, and parks. With so much to offer, it's not hard to see why you're looking for jobs in Phoenix.
You might want to start your job search with one of the city's several technology and Fortune 500 companies. If you can't find what you're looking for in the city, no problem. The area's job opportunities aren't just confined to Phoenix—you can check out job listings in surrounding cities such as Tempe, Mesa, and Glendale, too.
Update Your Phoenix It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Phoenix, Arizona?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Phoenix, Arizona, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Phoenix is $46,855 per year, which is 2% lower than the national average.
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