Working collaboratively with Enrollment Management, Marketing, Financial Aid, Information Technology, Student Success, Academic Affairs, and other campus partners, the CRM System Manager leverages Slate to automate business processes, improve operational efficiency, enhance the prospective student experience, and provide actionable data to support institutional decision-making. Under the direction of the Vice President for Enrollment Management, this position provides strategic leadership for the planning, design, implementation, optimization, governance, and continuous improvement of the University's CRM ecosystem in support of enrollment growth, student engagement, and institutional effectiveness.