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MUSC Health Florence Medical Center is a leading regional acute care facility comprised of 396 patient beds and more than 1,500 employees and nearly 300 physicians representing all major specialties. Under limited supervision, the Documentation Managment Specialist will assist the Manager, Team Lead and Shift Supervisor in supporting the Health Information Management mission in relation to integrity, security, and availability of patient records.

Job Description SummaryDocument Management Specialist - FT (Florence, SC) now available at MUSC/Florence, SC!EntityMedical University Hospital Authority (MUHA)Worker TypeEmployeeWorker Sub-Type​RegularCost CenterCC003639 FLO - Health Information Management (HIM) (FMC)Pay Rate TypeHourlyPay GradeHealth-19Scheduled Weekly Hours40Work ShiftJob DescriptionUnder limited supervision, the Documentation Managment Specialist will assist the Manager, Team Lead and Shift Supervisor in supporting the Health Information Management mission in relation to integrity, security, and availability of patient records.  Will serve as a resource within the team for document management processes and workflows.Education:  High school diploma or equivalent requiredExperience:  1-2 years’ experience in an administrative support role, preferably within healthcare, including basic knowledge of computers & operation. Medical Terminology preferred. Organizational skills required & ability to multi-task.Additional Job DescriptionMUSC Health Florence Medical Center is a leading regional acute care facility comprised of 396 patient beds and more than 1,500 employees and nearly 300 physicians representing all major specialties. We are dedicated to serving the health care needs of people living in northeastern South Carolina.MUSC Health Florence Medical Center combines advanced technology, medical innovation and proven treatment methods to benefit of our patients. Our extensive range of services include heart and vascular care, cancer treatment, minimally invasive orthopedic and general surgery, diagnostics, women’s health and rehabilitation services.When unexpected medical situations arise, our Emergency Department (ED/ER) is ready to respond. The hospital’s Chest Pain Center is the first in the region to have been accredited by the Society of Cardiovascular Patient Care (SCPC). MUSC Health Florence Medical Center’s advanced Primary Stroke Center, recognized by The Joint Commission, shows the hospital’s commitment to the highest standards in the country for stroke care.About Florence, SC: “Florence, South Carolina, is a city that blends a fascinating history with a vibrant present. From its humble beginnings as a railroad town to its thriving arts scene and diverse economy, Florence has become a destination that offers something for everyone. Whether you're interested in history, culture, or outdoor activities, Florence is sure to captivate your heart and leave you wanting to explore more.” (quote from hollymelody.com). For more information, please visit About Florence – Greater Florence Chamber of Commerce (flochamber.com)Benefits MUSC is a state facility, therefore our full-time positions come with the option of the State of South Carolina health and retirement benefits.If you like working with energetic enthusiastic individuals, you will enjoy your career with us!The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: <a href="http://www.uscis.gov/e-verify/employees" rel="nofollow noopener noreferrer" target="_blank">http://www.uscis.gov/e-verify/employees</a>

MUSC

Document Management Specialist - FT (Florence, SC)

Acute Care

Administrative Skills

Cancer

Cardiovascular

Computer Operations

Document Management

Emergency Care

Federal Laws and Regulations

Health Information Management

Healthcare

Hospital

Medical Records

Medical Terminology

Orthopedic Surgery

Patient Care

State Laws and Regulations

Team Lead/Manager

The Joint Commission (TJC)

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The triage of patient calls is conducted according to established algorithms, which involve addressing inquiries, resolving issues, and referring patients to the appropriate clinical team for any clinical matters as necessary. It also involves the meticulous collection of accurate data, which encompasses demographic information, physician details, insurance, employment, next of kin, emergency contacts, and other miscellaneous information essential for completing the patient's profile.

Job Description SummaryMUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. Obtains and processes signed physician orders/referrals to ensure accurate clinical documentation for care delivery, specialty and outpatient ancillary referrals.EntityMUSC Community Physicians (MCP)Worker TypeEmployeeWorker Sub-Type​RegularCost CenterCC003073 MCP - Florence PT Access CenterPay Rate TypeHourlyPay GradeHealth-19Scheduled Weekly Hours40Work ShiftJob DescriptionThe Referral Management Specialist reports directly to the Call Center Manager. Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary specialty/service, and a tertiary specialty/service, all within a call center environment that utilizes an automated scheduling system.The triage of patient calls is conducted according to established algorithms, which involve addressing inquiries, resolving issues, and referring patients to the appropriate clinical team for any clinical matters as necessary. This position acts as the primary advocate for patients, facilitating communication between the medical team and the patient by coordinating their requests and meeting their needs during a single phone call.Moreover, this role entails the responsibility of keeping current knowledge of all services and protocols, which includes, but is not limited to, handling incoming scheduling and clinical calls, managing faxes, and processing referrals. It also involves the meticulous collection of accurate data, which encompasses demographic information, physician details, insurance, employment, next of kin, emergency contacts, and other miscellaneous information essential for completing the patient's profile. This position exemplifies the highest standards of customer service, attentiveness, and consideration in every aspect.Minimum Education and Experience:Minimum Training and Education: High school diploma or equivalent (GED) and two years’ experience in a Medical Office, Call Center, and/or customer service business environment is required. The ability to prioritize and coordinate multiple tasks in a busy environment is necessary. Experience with computers and technology including Windows, Excel, and Intranet/Internet navigation tools, as well as system content, is essential. Strong demonstrated verbal, written, problem solving and presentation skills. Ability to work in a self-directed manner while interacting with patients, physicians and departmental partners.Required Licensure, Certifications, Registrations: N/ASpanish language is highly preferredAdditional Job DescriptionBenefits:<ul><li>Health, dental, vision, and life insurance</li><li>Employer Sponsored Retirement Plan</li><li>Paid time off and extended sick leave</li><li>Paid Parental Leave</li><li>Disability insurance plan options</li><li>Continuous professional and clinical training</li><li>Competitive pay</li><li>Annual Merit Increase</li><li>Wellbeing resources</li><li>Tuition Reimbursement</li><li>Employee perks and discounts</li><li>Employee referral program</li><li>Flexible schedule options</li><li>Certification incentive program</li></ul>If you like working with energetic enthusiastic individuals, you will enjoy your career with us!The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: <a href="http://www.uscis.gov/e-verify/employees" rel="nofollow noopener noreferrer" target="_blank">http://www.uscis.gov/e-verify/employees</a>

Referral Management Specialist - Florence, SC

Algorithms

Calendar Management

Call Center Management

Call Centers

Clinical Study Publications

Communication Skills

Computer Skills

Customer Support/Service

Data Collection

Demographics

Establish Priorities

Fax Machines

High School Diploma

Incentive Programs

Insurance

Intranet

Life Insurance

MCP - Microsoft Certified Professional

Medical Office

Microsoft Windows Operating System

Multitasking

Outpatient Care

Patient Assessment

Problem Solving Skills

Retirement Plan

Telephone Skills

Telephone Triage

Tuition Reimbursement

Vision Plan

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Document Management Specialist - FT (Florence, SC) MUSC

Referral Management Specialist - Florence, SC MUSC

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