Minimum Qualifications** + 8+ years in technical documentation, knowledge management, or platform engineering + 3+ years managing technical writing teams and engineering projects + Experience with documentation platforms at enterprise scale (10,000+ engineers) and modern web technologies + Strong technical background understanding complex software systems, APIs, and distributed architectures + Proven ability to influence stakeholders and drive technical decisions across organizations + Experience with docs-as-code workflows, CI/CD pipelines, and automated content systems + Excellent communication skills and hands-on technical implementation experience **Preferred Qualifications** + Experience at large technology companies building documentation platforms and knowledge management systems at scale + Background in software engineering, platform development, or technical architecture + Track record engineering AI/LLM technologies for documentation-generation, semantic search, quality assessment, and automated maintenance + Experience building developer tools, internal platforms, and scalable technical solutions + Familiarity with modern tech stack: cloud platforms, containerization, search technologies, and data pipelines + Success leading platform migrations, system transformations, and technical modernization efforts + Understanding of developer experience and measurable impact of technical infrastructure on engineering productivity + Ability to architect technical solutions and articulate platform strategy and ROI to executives **Description** As Senior Engineering Manager of Knowledge Management & Documentation, you'll lead technical writers creating professional documentation for complex systems while driving strategic improvements to knowledge management across Apple Services Engineering.