NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan. The Manager Lab Services maintains instruments, monitors proficiency testing and quality control, actively participates in performance improvement, develops new procedures, facilitates employee training and competency assessment, maintains supplies and inventory in a cost-effective manner.