Strong front desk skills are essential, including answering phones, handling incoming and outgoing mail, saving and profiling documents in a case management system, sending subpoenas via certified mail, logging returned green cards, e-filing, processing invoices, opening new case assignments, and assisting with closing and final billing of files. The candidate must have front desk skills, such as answering the telephone, working with incoming and outgoing mail, saving and profiling documents within a case management system, sending out subpoenas via certified mail, logging returned green cards, e-filing, processing invoices, and opening new case assignments.