Candidates should have a strong understanding of the personal injury process, including injury symptoms and treatment, medical billing and coordination of benefits, property damage, and key Pennsylvania insurance concepts such as first-party benefits, full tort and limited tort, and uninsured and underinsured coverage. ESA employees enjoy a hybrid work arrangement, generous benefits, professional development, and a fast-paced, supportive environment rooted in our core values of excellence, honesty & integrity, trust & fairness, client-centeredness, empathy, and professionalism.