UNKNOWN

FEED

Proficient knowledge of legal documents, formatting, table of contents, styles, track changes, pdf documents – inserting and labeling, converting pdf documents to Word. Maintain good communication with clients and observe confidentiality of attorney-client relationship; answer client phone calls and messages to attorney(s) in a timely and courteous manner.

Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening.<hr/>Legal Administrative Assistant (Environmental/Regulatory/Legislative)FLSA Status: Non-ExemptDepartment: Environmental/Regulatory/Legislative Reports To: Office Administrator<hr/>Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Legal Administrative Assistant (LAA) in our Austin office. This role provides high-level administrative support to attorneys within the Environmental/Regulatory/Legislative Practice Group (“ERL PG”) in Austin. <hr/>ESSENTIAL DUTIES & RESPONSIBILITIES: Specific duties of this position include, but are not limited to:<ul><li>Maintain positive contact with attorneys and support staff, while observing confidentiality of client, personnel, and Firm matters.</li><li>Prepare, proofread, and format legal documents such as pleadings, discovery, correspondence, memoranda, and exhibits.</li><li>Provide accurate timesheet entry, review, and revision; participate in timely review and submission of prebills and/or client bills; assist with preparation of matter budgets and tracking of same.</li><li>Perform e-Filings in regulatory agencies.</li><li>Maintain and organize electronic files in the appropriate iManage folder.</li><li>Establish and monitor calendaring of deadlines and key dates.</li><li>Open new matters and submit conflicts of interest requests.</li><li>Monitor regulatory case dockets to maintain accurate electronic files in iManage. </li><li>Coordinate and schedule travel, meetings, and appointments for attorney(s); assist with expense reimbursements.</li><li>Maintain good communication with clients and observe confidentiality of attorney-client relationship; answer client phone calls and messages to attorney(s) in a timely and courteous manner.</li><li>Manage hard copy documents and transmit for safekeeping, profile electronic documents/e-mails, and manage distribution of correspondence and legal documents.</li><li>Manage and prioritize incoming workflow to meet all deadlines.</li><li>Perform overflow assistance and perform other administrative and secretarial duties as requested.</li></ul><hr/>QUALIFICATIONS:<ul><li>Excellent knowledge of Microsoft 365, especially Word and Outlook</li><li>Proficient knowledge of legal documents, formatting, table of contents, styles, track changes, pdf documents – inserting and labeling, converting pdf documents to Word</li><li>Proficient experience level working with a document management system (iManage experience a plus)</li><li>Experience with time entry systems, e-Filing platforms, file opening, and conflict checks.</li><li>Good grammatical and writing skills</li><li>Comfortable communicating with clients in a professional manner</li><li>Must be highly organized and able to manage multiple concurrent projects</li><li>Ability to multi-task and work closely with attorneys in a fast-paced busy role</li><li>Ability to organize and prioritize numerous tasks and complete them under time constraints</li><li>Demonstrate the ability to think critically and show initiative </li><li>Ability to handle confidential documents and information appropriately</li></ul>Education:<ul><li>Bachelor’s degree from an accredited college or university preferred<ul style="list-style-type:circle"><li>High school diploma or GED required</li></ul></li></ul>Experience:<ul><li>Minimum of 5 years’ experience:<ul style="list-style-type:circle"><li>Administrative Law and Contested Case Litigation Experience required (e.g., PUC, Railroad Commission, SOAH and TCEQ)</li><li>Experience with Data Rooms and Discovery Management</li></ul></li><li>Prior law firm experience preferred</li></ul><hr/>Working Conditions:Normal office environment with little exposure to excessive noise and temperature.<div><div><div class="msocomtxt"><hr/>The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.If you require a reasonable accommodation to complete the application or interview process, please contact us at BusinessProfessionalRecruiting@jw.com</div></div></div>

Jackson Walker

Legal Administrative Assistant - Environmental/Regulatory/Legislative

Administrative Skills

Attorney

Budget Management

Calendar Management

Communication Skills

Contact Management

Customer Relations

Distribution Management

Document Management

Documentation Format

Establish Priorities

File Maintenance

High School Diploma

Legal

Legal Documents

Legal Support Skills

Litigation

Mail Processing

Microsoft Outlook

Microsoft Product Family

Microsoft Word

Monitor Regulations

Multitasking

Organizational Skills

Photocopy

Project/Program Management

Proofreading

Regulations

Regulatory Submissions

Reimbursement

Telephone Skills

Time Management

Travel Planning

iManage

clearcompany

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

YEAR

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary The Event Manager reports directly to the Senior Event Manager. The Event Manager position is responsible for all event production as the liaison for the facility and the promoter. This will include all Moody Center events: basketball games, concerts, and family shows. Responsible for all event planning, event-day operations, and tear-down, including all front and back-of-house activities and personnel during events. Requires commitment to work a flexible and irregular schedule, including lengthy hours, early mornings, late evenings, weekends, and holidays according to specific event agendas and assignments. This role pays an annual salary of $60,000-$68,000 Benefits for Full-Time Roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until July 24, 2026. About the Venue At Moody Center in Austin, Texas, we are a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets. We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons, and community. Moody Center is Austin's new arena that gave the "Live Music Capital of the World" the world-class arena it deserves. Moody Center is a premier 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to the University of Texas Women's and Men's basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music. Responsibilities <ul><li>Demonstrate knowledge in operation procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility. </li><li>Manage and advance large-scale events, including concerts, sports events, and special events. </li><li>Manage all production needs, including stagehands, medical, fire, security, audio & visual, and all operating equipment. </li><li>Manage planning, budgeting, and coordination of event operations before, during, and after assigned events for approximately 150 events annually. </li><li>Work with the Senior Event Manager to ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures are followed. </li><li>Communicate and disseminate event-related information to appropriate departments, vendors, and others to ensure necessary levels of staffing coverage and overall event understanding. </li><li>Develop and maintain effective working relationships with clients, partners, and all stakeholders. </li><li>Meet with client groups to plan and organize assigned events and/or meetings. </li><li>Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures. </li><li>Prepare cost estimates and monitor final billing for assigned events. </li><li>Provide clear, concise, and timely communication of detailed requirements to all Moody Center departments. </li><li>Resolve problems in a timely manner; analyze and gather information and identify alternative solutions quickly and effectively. </li><li>Monitor and supervise facility setup. </li><li>Create AutoCADs for events. </li><li>Serve as primary liaison between clients and facility departments for assigned events. </li><li>Monitor in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follow up on all client requests, concerns, and problems. </li><li>Manage the creation and formal submittal of AutoCAD drawings to the local fire marshal office for events to include adherence to local fire codes, rules, and regulations. </li><li>Serve as manager on duty as required. </li><li>Work extended and/or irregular hours at Moody Center events, including nights, weekends, and holidays as needed. </li><li>Meet the physical demands of this job, which include being able to get in and around the facility, lifting, carrying, moving, climbing, working from various heights, and moderate to loud noises. </li><li>Perform all other duties as assigned. </li></ul>Qualifications<ul><li>Bachelor's degree from an accredited college or university in public assembly facility management, hospitality management, business administration, or a related field preferred. (Relevant education and experience may be substituted as appropriate.) </li><li>3-5 years' experience in large sports and/or music entertainment management and production. </li><li>Experience placing stagehands, audio & visual, show runners, police, security, and medical staffing calls for large-scale events and sporting events. </li><li>Experience in dealing with third-party vendors for gases, heavy machinery, catering, and furniture / equipment rentals. </li><li>Experience with AutoCAD. </li><li>Training in Active Shooter, Bomb Threats, and Severe Weather. </li><li>First Aid, CPR, and AED certified. </li><li>Knowledgeable in ADA code and compliance. </li><li>Knowledge of budget preparation and control . </li><li>Adaptable with the ability to work under pressure to meet deadlines. </li><li>Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts. </li><li>Extremely organized and detail-oriented, resourceful, quick learner, and able to handle multiple projects simultaneously. </li><li>Ability to work well in a team-oriented, fast-paced, event-driven environment. </li><li>Excellent customer service skills. </li><li>Knowledgeable and proficient with Microsoft Office applications, payroll systems, and Photoshop. </li><li>Ability to work event nights, weekends, and holidays as required. </li></ul> Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Event Manager | Full-Time | Moody Center

Administrative Management

Adobe Photoshop

American Dental Association (ADA)

Analysis Skills

Audiovisual

AutoCAD

Basketball

Billing

Budgeting

Business Administration

CPR Certification

Catering Services

Contract Analysis

Cost Estimates

Customer Support/Service

Defibrillator

Dental Insurance

Detail Oriented

Emergency Procedures

Entertainment and Media

Equipment Rentals

Event Management

Facilities Management

First Aid

Furniture

Heavy Equipment/Vehicles

Microsoft Office

Music

Operations Processes

Payroll Software/Services

Performing Arts

Physical Demands

Power Amplifier

Presentation/Verbal Skills

Problem Solving Skills

Research Skills

Risk Management

Sales

Sports

Team Player

Vision Plan

Writing Skills

Hire Recruits

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
The Ticket Operations Manager works closely with our premium team to manage the tickets for our premium areas. This role also manages full-time and part-time employees in the Ticketing Office. Product specialization will include Archtics, TM1, and Account Manager.  The Ticket Operations Manager will work directly with the Premium Sales and Service department as well as other arena teams. This role is supported by and works closely with the entire ticketing team. This role pays an annual salary of $55,000-$65,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until July 10th, 2026.

About the Venue:
At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets.  We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.    Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to The University of Texas Women’s and Men’s basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music.  We want you to join our team and create the most electric entertainment experience in the nation. 

Responsibilities:
<ul><li>Build all events in the Archtics database for our premium membership program while working closely with Ticketing Leadership.</li><li>Manage Ticketing team members, including full-time and part-time staff including hiring, training, developing, and managing performance. </li><li>Serve as a strategic partner to the Premium Sales & Services Department by managing season renewals, member presales, including setting up Account Manager for sales to our premium ticket members.</li><li>Manage process for premium tickets for all suites, club seats, and loge boxes. </li><li>Import seats and invoice suite holders, off manifest inventory, and reserved seat club members.</li><li>Build various pricing for premium members including but not limited to; parking, individual pricing for suite rentals, member pricing, loge boxes, etc.</li><li>Event day duties for assigned events may include supporting box office, working with clients on suite level, troubleshooting ticket issues, etc.</li><li>Build out process and tickets for guest passes for suite members.  </li><li>Build out process for transitioning ROFR member tickets during renewal years.</li><li>Report on individual event-by-event revenue for financial reconciliation.</li><li>Develop and maintain excellent client relationships while meeting and exceeding client service level agreements.</li><li>Submit events to Ticketmaster for programming as needed; manage all inventory requirements, special offers and programs on behalf of venue and promoter.</li><li>Ensure the venue is maximizing its use of Ticketmaster Products and Services.</li><li>Use troubleshooting techniques and tools to identify the root cause of issues including the research of client/customer complaints about service levels.</li><li>Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.</li><li>Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs.</li><li>Perform all other duties as assigned.</li></ul>

Qualifications:
<ul><li>The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. </li><li style="color: #08090a; margin-bottom: 0in;">Bachelor’s Degree preferred.</li><li style="color: #08090a; margin-bottom: 0in;">3-5 years of experience with the Ticketmaster suite of products including Host, Archtics, TM1, Mobile Technology or other similar systems. </li><li style="color: #08090a; margin-bottom: 0in;">Experience with Right of First Refusal (ROFR) programs preferred. </li></ul>Experience with large-scale events in an arena, stadium, or concert setting of a similar size (15,000 seats) is highly desirable.<ul><li style="color: #08090a; margin-bottom: 0in;">Must be able to work independently, as well as train, manage, and motivate others.</li><li style="color: #08090a; margin-bottom: 0in;">Proficiency with Microsoft Office including Word, Excel, Outlook, and PowerPoint.</li><li style="color: #08090a; margin-bottom: 0in;">Position requires the ability to accommodate a flexible schedule including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment.</li><li style="color: #08090a; margin-bottom: 0in;">Ability to work with the public and possess conflict resolution skills.</li><li style="color: #08090a; margin-bottom: 0in;">Ability to work well within a team environment, yet comfortable completing tasks independently.</li><li style="color: #08090a; margin-bottom: 0in;">Must be adaptable with the ability to work under pressure to meet deadlines. </li><li style="color: #08090a; margin-bottom: 0in;">Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.</li><li style="color: #08090a; margin-bottom: 0in;">Extremely organized and detail- oriented, resourceful, quick learner, and able to handle multiple projects simultaneously.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Ticket Operations Manager | Full-Time | Moody Center

Channel Strategies

Conflict Resolution

Develop and Maintain Customers

Identify Issues

Inventory Management

Leadership

Lift/Move 20 Pounds

Microsoft Excel

Microsoft PowerPoint

Mobile Technology

Operations Management

Performance Management

Pre-Sales

Pricing

Process Management

Reconciliation

Rentals

Requirements Management

Root Cause Analysis

Sales Management

Service Level Agreement (SLA)

Special Offers

Team Lead/Manager

[AW]-iCims

HOUR

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $20.00-$21.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until June 12, 2026.

About the Venue:
At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets.  We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community. <span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #08090a;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">  <span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #08090a;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to The University of Texas Women’s and Men’s basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music.<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #08090a;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> 

Responsibilities:
<ul style="margin-top: 0in;"><li>Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs.</li><li>Ensures all clubs are set prior to event.</li><li>Responsible for ensuring quality and hospitality throughout all Premium Club areas.</li><li>Responsible for communication between counter parts of the department.</li><li>Responsible for organization and preparation of events.</li><li>Responsible for supervising team members on non-event and event days.</li><li>Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel.</li><li>Monitor and maintain food quality.</li><li>Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.</li><li>Monitor and maintain inventory control and product requisition.</li><li>Have full knowledge of food and beverage menu items and accompaniment.</li><li>Adhere to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.</li><li>Detect and act upon guest inebriation as trained, escalating to management or security when needed.</li><li>Responsible for observing guests to respond to any additional requests.</li><li>Supervises the set up of club functions including linens, dishware, glassware and silverware.</li><li>Maintains sanitation, health and safety standards in work areas.</li><li>Show demonstrated ability to meet the company standard for excellent attendance.</li><li>Assures that the location equipment is operable and clean prior to start of event.</li><li>Enforces all company policies and procedures.</li><li>Assists Management team with projects including training, inventory and special events.</li><li>All other duties as assigned by the managers and supervisors.</li></ul>

Qualifications:
<ul style="margin-top: 0in;"><li>At least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.</li><li>Excellent interpersonal and communication skills.</li><li>Ability to work well in a team-oriented, fast-paced, event-driven environment.</li><li>Must possess or be willing to obtain valid food handling certificate and TABC certificate prior to working at Moody Center.</li><li>Ability to accurately handle register and revenue collections through POS system is required.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Premium Clubs Supervisor | Part-Time | Moody Center

Beverages

Corporate Policies

Credit and Collections

Food Quality

Food Services

Food and Beverage Industry

Interpersonal Skills

People Management

Point of Sale (POS) Systems

Quality Management

Safety Process

Safety Standards

Safety/Work Safety

Sanitation

Arena Engineering Intern | Part-Time | Moody Center

Architectural Engineering

Building Systems

Capital Project

Coaching

Computerized Maintenance Management System (CMMS)

Construction Inspection

Cost Analysis

Documentation

Engineering Management

Facilities and Maintenance

HVAC

Heavy Lifting

Maintenance - Electrical

Maintenance - HVAC

Maintenance - Plumbing

Maintenance Services

Needs Assessment

Operational Support

Order Management

Preventative Maintenance

Project Planning

Safety Training

Sports Management

System Operations

Team Building

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
Reporting to the Senior Vice President of Programming, The Director of Ticketing will provide leadership and direction of the Ticketing Department. The Director of Ticketing will create and oversee all concert and event ticketing operations (excluding University of Texas basketball games) for Moody Center. This candidate will be a driven, self-starter who works well without significant oversight. This candidate will interface with LiveNation® and Ticketmaster® to create and manage a one-of-a-kind ticketing system and process. The Director of Ticketing will ensure that the Ticketing Team operates within the scope of generally accepted ticket operations standards and practices. This role will oversee all ticket distribution and will hire, train, supervise and manage the ticket office staff. This role pays an annual salary of $90,000-$100,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until June 26, 2026.

About the Venue:
At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets.  We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.    Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to The University of Texas Women’s and Men’s basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music.  We want you to join our team and create the most electric entertainment experience in the nation. 

Responsibilities:
<ul><li style="margin-bottom: 0in;">Ensure that an accurate building manifest for new venue is created in ticketing system.</li><li style="margin-bottom: 0in;">Oversee builds for all arena events in Ticketmaster and manage all necessary holds for approximately 80 concerts/entertainment events and 45 community/rental events each year.</li><li style="margin-bottom: 0in;">Develop and maintain relationships with promoters and their respective ticketing personnel.</li><li style="margin-bottom: 0in;">Assist in the preparing, implementing and controlling all aspects of season ticket renewals, pricing, incoming payments and payment plans.</li><li style="margin-bottom: 0in;">Manage relationships with third-party vendors.</li><li style="margin-bottom: 0in;">Develop accurate and insightful reports on ticket sales and services as requested.</li><li style="margin-bottom: 0in;">Support and aid in the hiring, managing, and training of ticket office staff.</li><li style="margin-bottom: 0in;">Act as lead in software, including training for staff, and actively seeking out knowledge in all software in order to be the team expert in technology as it relates to the ticket office and ticketing.</li><li style="margin-bottom: 0in;">Ensure the team is adhering to all PCI Compliance standards.</li><li style="margin-bottom: 0in;">Work as the main facilitator for reconciliations with the finance department.</li><li style="margin-bottom: 0in;">Communicate openly with Premium Sales department on all aspects of ticket operations.</li><li style="margin-bottom: 0in;">Ensure supplies necessary are available for ticket operations (ticket stock, season tickets, forms, envelopes, etc.).</li><li style="margin-bottom: 0in;">Oversee and provide enhancements to box office protocol.</li><li style="margin-bottom: 0in;">Act as one of the primary Manger on Duty at assigned events held at arena.</li><li style="margin-bottom: 0in;">Other duties as assigned.</li></ul>

Qualifications:
<ul><li>Bachelor’s degree in related field or a combination of related education and work experience.</li><li>5-7+ years of entertainment ticketing experience. Experience with large-scale events in a concert setting at an arena (15,000+), stadium, or similar is preferred.</li><li>Experience with the Ticketmaster suite of products is required, including Host, Archtics (as a super user), TM1, TM Entry, and mobile technology.</li><li>Minimum of 3 years of supervisory experience managing a team.</li><li>Ability to lead with a team mentality that inspires and energizes staff to do their best while feeling supported.</li><li>Proficient in MS Office with Salesforce or similar CRM experience.</li><li>Strong written and verbal interpersonal skills.</li><li>Skilled in conflict resolution.</li><li>Ability to effectively collaborate with internal teams and external stakeholders with a positive attitude, professionalism, resourcefulness, and integrity.</li><li>Ability to work flexible hours including evenings, weekends, and holidays.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Legislative Jobs in Tarrytown, TX

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Legislative Jobs in Tarrytown, TX

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Ticket Operations Manager | Full-Time | Moody Center Oak View Group

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Arena Engineering Intern | Part-Time | Moody Center Oak View Group

Director of Ticketing | Full-Time | Moody Center Oak View Group

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