Inside Sales/Call Center CALL FOR ALL CALL CENTER GROUP LLCInside Sales/Call CenterDowntown Baltimore, MDYou must be comfortable making outbound calls and receiving inbound calls daily of calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales. Inside Sales Representative responsibilities are: Finding new sales opportunities through telephonic sales techniques.
Call Center Coordinator MedVanta CareersCall Center CoordinatorRockville, MarylandThe Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.
Supervisor Call Center MedStar HealthSupervisor Call CenterWashington, DCFull timeThis role provides leadership training and technical expertise related to communication systems and equipment ensuring staff are equipped to effectively manage daily operations and respond to emergent situations. Serves as the frontline leader and primary escalation point for communication-related issues including urgent pager issues emergency codes service disruptions and customer service concerns.
Call Center Hybrid Position - Digital Member Support Rep Signal Financial Federal Credit UnionCall Center Hybrid Position - Digital Member Support RepKensington, MDFull timeWill be required to work periodic Saturdays to provide coverage while branches are openExcellent verbal and written communication skillsProfessional eServices mannerAbility to work in a high volume environmentAbility to manage multiple projectsGood organizational skillsSignificant level of trust, confidentiality, tact and diplomacy are requiredStrong attention to detailProficiency with MS Office including Outlook, Word & Excel. Position ResponsibilitiesMember Assistance - Communicates with members in a courteous, professional and pleasant manner at all times; through various eServices including but not limited to video, secure message, email, chat and phone.
Actionet, Inc. Careers - Call Center (Tier 1) Manager ActioNet, Inc.Actionet, Inc. Careers - Call Center (Tier 1) ManagerRockville, MDActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.
Medicare Call Center Representative Humana IncMedicare Call Center RepresentativeMDRemote$39,000–$49,400 / yearWork at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.
Call Center Coordinator The Centers for Advanced Orthopaedics LLCall Center CoordinatorRockville, MDPart timeThe Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.
Call Center Engineer (ACD Specialist) Lumen Solutions Group, Inc.Call Center Engineer (ACD Specialist)Washington, DCRemoteClear verbal and written communication skills, ability to explain technical issues to non-technical users and collaborate with network teams, application teams and business stakeholders. Avaya ACD experience preferred but at least one ACD platform experience required including understanding of ACD platform components, call routing logic and call flow configuration and debugging.
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA) The Bowen Group Inc.Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)Chantilly, VAFull timeYou MUST live within 60-minute drive of the designated Veterans Administration facility for technical support and training in one of the following locations:-----Nashville/Murfreesboro TN --- Columbia SC ----Shepherdstown WV --- Arlington, VA----Maryland --- Salt Lake City, UT---- San Antonio, TX-YOUR MISSIONThe Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. Work Experience: Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience.• Must be a U.S. citizen with REAL ID identification or acceptable REAL ID equivalent: US Passport, Department of Defense ID card for active / retired / military family dependent member.•
Medical Call Center Representative MedVanta CareersMedical Call Center RepresentativeBethesda, MarylandThrough a combination of innovative technology, clinical expertise, data-driven insights, and care navigation services, MedVanta delivers solutions that support prevention, performance, treatment, recovery, and long-term musculoskeletal health. MedVanta is the nation's largest physician-owned musculoskeletal (MSK) platform, dedicated to helping individuals prevent injuries, improve movement, recover from musculoskeletal conditions, and access high-quality MSK care.
Call Center Genesys Administrator ITCON ServicesCall Center Genesys AdministratorVienna, VAThis role ensures delivery of 24/7 automated customer service capabilities, including IVR, voice recognition, and text-to-speech systems, enabling efficient self-service (Tier 0) and seamless integration with live agent support. The Genesys IVR Administrator is responsible for the design, development, configuration, implementation, and maintenance of Interactive Voice Response (IVR) and voice automation solutions within a government contact center.
Call Center Representative Home Genius ExteriorsCall Center RepresentativeHanover, MD$45,000–$60,000Our Inside Sales Reps are the powerhouse behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. Why You'll Love It Here: Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and commissions – the more you hustle, the more you earn!
Call Center Representative Addison GroupCall Center RepresentativeRockville, Maryland$23–$25 / hourThis is a high-volume, fast-paced environment where representatives provide detailed support related to benefits, claims, eligibility, and participant inquiries. They are known for a highly process-driven environment focused on delivering an exceptional participant experience through professionalism, accuracy, and empathy.
Lead Call Center Representative Advantia HealthLead Call Center RepresentativeChevy Chase, MD$23–$24Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
Call Center Representative - Northern Virginia - Hamaker Court Children's National Medical CenterCall Center Representative - Northern Virginia - Hamaker CourtNorthern Virginia, VA$17.95–$27.49 / hourProvide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation. Please note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors).
Help Desk/Call Center Analyst Jcd StaffingHelp Desk/Call Center AnalystSpringfield, Virginia$45,000–$55,000 / yearCompensation: $45,000.00 - $55,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Help Desk/Call Center Analyst - Onsite and Remote work (hybrid role) Required: Secret Clearance Serve as a member of a service desk operations team that is the initial point of contact for customer support.
NewPatient Access Associate 1 - Primary Care Call Center Inova Health SystemPatient Access Associate 1 - Primary Care Call CenterFairfax, VAPatient Access Associate 1 Job Responsibilities: Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions. Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.
NewBenefits Customer Service Representative (Call Center) Johns Hopkins Medical Management CorporationBenefits Customer Service Representative (Call Center)Hanover, MarylandRemoteOverview: Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Responsibilities: The Customer Service Representative (CSR) is a professional role responsible for responding to inquiries from Johns Hopkins Health Plans members, providers, and internal stakeholders.
NewCustomer Service Representative (Call Center) Johns Hopkins Medical Management CorporationCustomer Service Representative (Call Center)Hanover, MDRemoteJohns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. The Customer Service Representative (CSR) is a professional role responsible for responding to inquiries from Johns Hopkins Health Plans members, providers, and internal stakeholders.
Call Center Salesforce Agentforce Implementation Engineer ITCON ServicesCall Center Salesforce Agentforce Implementation EngineerVienna, VAOmnichannel & System Integration: Architect robust data flows and API integrations between Salesforce Agentforce, CCaaS platforms (such as Genesys Cloud), and ITSM systems (such as ServiceNow) to establish a unified, 360-degree view of the customer journey. Experience: 5+ years of dedicated Salesforce architecture and development experience, with hands-on expertise in implementing Salesforce AI products (Einstein AI, Data Cloud, Prompt Builder) and specifically the Agentforce platform.