Receive product and confirm counts/condition when shipments arrive • Organize and stage product so CSRs can load quickly and accurately • Prepare product for routes (pull, bundle, label, and set up as needed) • Maintain cleanliness, order, and safety in the warehouse (5S mindset) • Support the Service department with basic tasks that keep the day moving (restocks, returns, sorting, recovery). • Cover routes as assigned (PTO coverage, open routes, call-outs, growth) • Deliver/pick up linens & supplies; verify tickets and collect signatures • Use mobile tools to document service, routes, and updates • Handle customer issues professionally (fix what you can, escalate what you can't) • Drive safely, complete pre/post-trip inspections, and support our safety culture.