This is professional work providing immediate and comprehensive service to customers relative to: Federal, State and Institutional regulatory requirements, awarding financial aid, calculating Federal need analysis eligibility, performing detailed technical duties, conducting financial aid presentations, maintaining professional knowledge, performing special projects and providing intensive educational loan program data. Access, utilize and update information in PeopleSoft, Perceptive Content, National Student Loan Data System (NSLDS), Common Origination Disbursement (COD) website, FAA Access to CPS Online website, and other associated software programs.