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This position is responsible for processing servicing requests and loan maintenance related to consumer loans, including vehicles, lines of credit, personal loans, credit cards, and solar. Receives and processes incoming subordination requests by reviewing documents received; prepares the subordination agreement; packages subordination files for review and signature; scans and packages fully executed subordination agreements for mailing.

<p>Job Description - Consumer Loan Servicing Processor</p><h2>Position Overview</h2><p>Ultimate Staffing Services is seeking a dedicated Consumer Loan Servicing Processor to join their client's team in San Jose, CA. This position is responsible for processing servicing requests and loan maintenance related to consumer loans, including vehicles, lines of credit, personal loans, credit cards, and solar. The role involves handling various tasks such as DMV titles, processing payoff checks, reviewing credit reporting, processing SCRA requests, and managing department mailboxes. The candidate will work directly with management and leadership within Consumer Lending Servicing to ensure proper cross-training on all related consumer lending servicing aspects and functions.</p><h2>Responsibilities</h2><ul><li>Processes lien filings through third-party vendors on new secured solar and auto loans; verifies liens have been placed; and follows up on rejected and missing items.</li><li>Processes lien releases on auto and solar loans that have been paid off in full.</li><li>Receives and processes incoming subordination requests by reviewing documents received; prepares the subordination agreement; packages subordination files for review and signature; scans and packages fully executed subordination agreements for mailing.</li><li>Manages department mailboxes; interprets emails based on needs and assigns them to appropriate parties.</li><li>Handles communication with members and outside parties to properly and effectively resolve inquiries.</li><li>Assists in completing internal service requests within established service level agreements for all consumer loan products.</li><li>Keeps up to date on changes to department processes and procedures.</li><li>Creates and/or updates department procedures specific to primary job functions.</li><li>Maintains effective communication with the consumer loan originations team, strategic lending partners, and front-line staff.</li><li>Performs other duties as assigned.</li></ul><h2>Work Schedule</h2><ul><li>Full-time; typically 40 hours per week</li><li>8:00 am - 5:00 pm, Monday through Friday (or as directed by management)</li><li>Occasional overtime</li><li>Flexibility to occasionally work early or late hours, and periodic weekend hours with advance notice</li></ul><h2>Minimum Job Qualifications</h2><h3>Education</h3><p>High School Diploma or equivalent work experience.</p><h3>Experience</h3><ul><li>1+ year of experience in a related discipline, including exposure to consumer lending policies and procedures within a financial institution.</li></ul><h3>Knowledge / Skills / Abilities</h3><ul><li>Strong proficiency with PC applications, including Microsoft Excel, Word, Outlook, and PowerPoint.</li><li>Strong ability to communicate and collaborate effectively with internal and external business partners.</li><li>Demonstrated written and verbal communication skills.</li><li>Ability to independently evaluate written communication and appropriately delegate as needed.</li><li>Ability to sustain performance and thrive in a fast-paced, team-oriented environment.</li></ul><h3>Licensing / Certifications</h3><p>Notary Public preferred.</p><h3>Travel</h3><p>May be required to occasionally attend offsite training, meetings, or events with advance notice. Overnight travel is unlikely.</p><h3>Typical Working Conditions</h3><p>Office environment with member interaction via phone.</p><h3>Equipment Used</h3><p>Standard office equipment including computer, phone, copier, and related devices.</p><h3>Physical Requirements</h3><p>This position requires:</p><ul><li>Speaking and listening to interact with vendors and members via phone or in person</li><li>Sitting for up to 85% of the workday</li><li>Reading computer screens and performing keyboarding tasks for up to 80% of the day</li></ul><h2>Compensation</h2><p>Salary Range: $55,000 - $64,000 per year</p><h2>Work Hours</h2><p>Monday through Friday, 8:00 AM - 5:00 PM</p><p><em>All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. </em></p>

Jess Bushey

Consumer Loan Servicing Processor

Broadbean

UNKNOWN

ADAPTED_NOW

This role goes beyond support—you will actively contribute to lead conversion, pipeline growth, and customer experience while learning the daily behaviors, metrics, and decision‑making of top‑performing Loan Officers. We reasonably expect the base compensation offered for this position to range from an hourly rate of $19.36 - $21, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.

HOUR

<p><b>NextGen Loan Officer Associate (LOA)</b></p><p/><p><b>Launch Your Career in Mortgage Sales</b></p><p>The NextGen Loan Officer Associate (LOA) role is an early‑career position designed to prepare high‑potential individuals for a producing Loan Officer career. This role goes beyond support—you will actively contribute to lead conversion, pipeline growth, and customer experience while learning the daily behaviors, metrics, and decision‑making of top‑performing Loan Officers.</p><p/><p>You’ll work alongside experienced sales professionals, engage directly with customers, and use modern digital and AI‑enabled tools to manage relationships, prioritize leads, and drive results. Successful LOAs build the foundation to move into full Loan Officer responsibilities, including revenue ownership and referral‑based selling.</p><p/><p>This role is ideal for individuals who are competitive, relationship‑driven, and energized by using technology and data to sell smarter and perform at a higher level.</p><div></div><p><b>What You’ll Do</b></p><p/><p><b>Sales & Customer Engagement</b></p><ul><li>Partner with a Loan Officer to drive customer engagement, follow‑up, and pipeline movement</li><li>Guide customers through the mortgage process using a consultative approach</li><li>Communicate clearly and promptly via phone, email, and digital channels</li><li>Support conversion by identifying needs, presenting options, and addressing objections</li><li>Build effective relationships with New Home Consultants, internal partners, and referrals</li><li>Participate in builder, realtor, and community activities that generate leads</li></ul><p><b>Pipeline & Business Management</b></p><ul><li>Maintain accurate loan data, documentation, and notes in the LOS</li><li>Track daily follow‑ups, milestones, and next steps to support on‑time closings</li><li>Review pipeline activity and reports to understand loan progress end to end</li><li>Learn how Loan Officers prioritize volume and balance service with sales results</li><li>Support processors and closers by helping gather required documentation</li></ul><p><b>Training, Licensing & Compliance</b></p><ul><li>Complete classroom and online training on products, pricing, compliance, and the loan lifecycle</li><li>Train on mortgage rate sheets to understand pricing and rate locking</li><li>Complete required testing and licensing, including NMLS and state licenses</li><li>Maintain compliance knowledge, including RESPA and continuing education</li></ul><p/><p><b>Technology, AI & Modern Tools</b></p><ul><li>Use CRM, LOS, and digital tools to manage leads and workflows</li><li>Leverage AI and automation to prioritize outreach and reduce manual work</li><li>Use data insights to improve customer experience and pipeline performance</li><li>Identify ways to streamline processes and increase selling time</li><li>Share practical improvements that increase team efficiency</li></ul><p/><p><b>What Sets You Apart</b></p><p/><p><b>Sales Mindset & Drive</b></p><ul><li>Strong interest in sales, customer relationships, and performance‑based roles</li><li>Comfortable with accountability, metrics, and continuous improvement</li><li>Motivated by growth, progression, and long‑term opportunity</li></ul><p/><p><b>Digital & AI Fluency</b></p><ul><li>Confident navigating multiple systems and tools in a fast‑paced environment</li><li>Learns new platforms quickly and applies them to real work</li><li>Uses technology and emerging tools to work smarter—not just faster</li></ul><p/><p><b>Adaptability & Ownership</b></p><ul><li>Thrives in changing environments with evolving priorities</li><li>Open to feedback, coaching, and continuous learning</li><li>Demonstrates resilience, curiosity, and follow‑through</li></ul><div></div><p><b>What You Bring</b></p><ul><li>High School Diploma (required), Bachelor’s degree (preferred)</li><li>NMLS License or willingness to obtain</li><li>Experience using digital tools for work, projects, or collaboration (academic, internship, or professional)</li><li>Ability to manage multiple priorities across systems and timelines</li><li>Strong communication skills and customer focus</li><li>Interest in building a long‑term career in mortgage sales</li></ul><p/><p><b>Why Lennar / Why NextGen</b></p><ul><li>Clear, supported path to becoming a producing Loan Officer</li><li>Hands‑on experience with real customers, real deals, and real sales expectations</li><li>Exposure to top‑performing Loan Officers and sales leadership</li><li>Development of core skills: sales execution, pipeline management, customer engagement, and technology fluency</li><li>Opportunity to grow your career with a Fortune 500 company committed to internal advancement</li></ul><p>#LI-CA1</p><ul><li>This information is intended to be a general overview and may be modified by the company due to factors affecting the business.</li></ul><p style="text-align:left"><br/><u><b>General Overview of Compensation & Benefits:</b></u></p>We reasonably expect the base compensation offered for this position to range from an hourly rate of $19.36 - $21, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.<ul><li>This position may be eligible for bonuses.</li><li>This position may be eligible for commissions.</li><li>This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.</li><li>This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.</li></ul><p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left"><b>Life at Lennar</b></p><p style="text-align:inherit"/><p style="text-align:left">At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. </p><p/><p>Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<<a href="http://www.linkedin.com/company/lennar/" rel="nofollow noopener noreferrer" target="_blank">https://www.linkedin.com/company/lennar/</a>> for the latest job opportunities.</p><p/><p><b>Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.</b></p>

Lennar Corporation

Loan Officer Associate

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Consumer Loan Servicing Processor Jess Bushey

Loan Officer Associate Lennar Corporation

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