Oversee and manage servicing, title and escalated contested foreclosure litigation as well as oversee title claims involving NAF’s loans; • Legal support for the servicing division, including the following responsibilities: (i) research and prepare responses to qualified written requests, (ii) requests for information and debt disputes, (iii) review loan files and legal documentation, and (iv) advise operational departments on legal issues such as modification agreements and successors in interest; and (v) assist the servicing division with customer escalations and disputes; • Oversee and manage regulatory complaints, including file review and legal analysis, as well as communications with regulatory agencies and attorneys general; • Review and approve customer-facing correspondence, scripts and email communications; • Assist vendor management in reviewing and monitoring third party vendors of the servicing division as well as perform periodic reviews of default law firm compliance with federal, state and investor/insurer requirements; • Review and approve NAF’s servicing policies, procedures, disclosures and other documentation for compliance with federal, state and investor/insurer requirements; • Assist with servicing-related legal and compliance issues for NAF’s compliance and operational departments, including fraud investigations and inquiries; • Assist in preparing litigation and complaint reporting to clients, investors and regulatory agencies, as required; and. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information.