Banker/Member Service Associate II St Mary's Bank Credit UnionBanker/Member Service Associate IINashua, NHPart timeUnder the direction of the Member Experience Supervisor/Manager, the Member Service Associate II is responsible for providing exceptional service to our members by building relationships, conducting needs-based conversations, originating and closing consumer loans, and opening and maintaining deposit account relationships. • Sales & Lending: Demonstrated strength in sales, including prospecting, needs-based selling, closing, and cross-selling; strong understanding of consumer lending and the end-to-end origination and closing process.
Specialist, Client Service II The Bank of New York Mellon CorpSpecialist, Client Service IIBoston, MAIn this role, you'll make an impact in the following ways: Deliver exceptional service to internal and external clients through phone, email, and direct communication, while maintaining a professional and responsive tone. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Member Service Specialist Mass Bay Credit UnionMember Service SpecialistQuincy, MAAble to quickly learn and adhere to all policies and procedures related to branch operations to include, but not be limited to, check cashing, deposit taking, cash drawer and branch settlement, online banking navigation, debit card issuance, cancellation and dispute commencement, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other such functions. Problem Solving/Decision Making - Identifies and resolves problems in a timely manner seeking assistance as necessary, develops alternative solutions, works well in group problem solving situations, uses sound judgement, holds oneself accountable for decisions made.
Part-Time Sales & Service Associate (Stoneham & Westford) Northern BankPart-Time Sales & Service Associate (Stoneham & Westford)Woburn, MA$20–$25 / hourProvides exceptional service to the Bank’s customers regarding daily teller duties, servicing, new account transactions, addressing inquiries, understanding/determining needs, and resolving problems. NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).
Growth Sales Director - Revenue Cycle Operations & Managed Services Guidehouse IncGrowth Sales Director - Revenue Cycle Operations & Managed ServicesBoston, MA$155,000–$259,000 / yearPartner closely with Segment Growth Leaders, Account Partners, Regional Market Leaders, Marketing, and subject matter experts to identify high-potential prospects and stand up repeatable growth campaigns across revenue cycle domains. Serve as a growth-focused campaign leader responsible for originating and capturing new revenue cycle operations and managed services opportunities, with a strong emphasis on white-space prospecting and new logo acquisition.
Adult Services Assistant Area Director Day Program (3085) Seven Hills Foundation IncAdult Services Assistant Area Director Day Program (3085)Woonsocket, RI$27–$28 / hourAt Seven Hills, we empower people with disabilities to live meaningful, self-directed lives and support our employees with the tools, training, and teamwork they need to succeed. This role plays a key part in ensuring high-quality, person-centered supports for individuals and their families, while maintaining compliance, fiscal responsibility, and staff excellence.
Lead Service Designer Massachusetts Bay Transportation AuthorityLead Service DesignerBoston, MAAn associates degree from an accredited institution with nine (9) or more years of experience in service design, UX design, UX research, human-centered design, or a related field, including experience leading service design efforts for complex, technology-enabled services that integrate customer experiences, operational workflows, policy or business rules, and multiple delivery teams. High School Diploma/ equivalent with thirteen (13) or more years of experience in service design, UX design, UX research, human-centered design, or a related field, including experience leading service design efforts for complex, technology-enabled services that integrate customer experiences, operational workflows, policy or business rules, and multiple delivery teams.
Senior Director - Contact Sales & Service (East Coast) First Technology Federal Credit UnionSenior Director - Contact Sales & Service (East Coast)Chelmsford, MA$160,000–$190,000 / yearFull timeA large regional operation of approximately 450 hybrid and WFH staff, headquartered in Chelmsford, MA, spanning multiple senior leader cohorts and layers, operating a hybrid model; the role carries heightened enterprise visibility given its proximity to other executives and its time zone displacement from the west coast offices. 10+ years: Demonstrated experience running a large or multi-site contact center operation with full accountability for outcomes, in companies with sharply defined member/customer experience goals and missions including financial services, high touch hospitality or retail, concierge health and insurance, and similar.
Adult Services Assistant Residential Director Of Specialized Programs (3080) Seven Hills FoundationAdult Services Assistant Residential Director Of Specialized Programs (3080)Cumberland, RI$3–$5 / hourIn this dynamic leadership role, you'll combine hands-on direct support with operational oversight, staff development, and program leadership to ensure every individual we serve has the opportunity to live a fulfilling, meaningful life. What You'll Do: As the Assistant Residential Director, you'll play a key role in the daily success of the residential program by: Leading and mentoring direct support staff through coaching, training, and supervision.
Adult Services Assistant Residential Director of Specialized Programs (3080) Seven Hills Foundation IncAdult Services Assistant Residential Director of Specialized Programs (3080)Cumberland, RI$3–$5 / hourIn this dynamic leadership role, you'll combine hands-on direct support with operational oversight, staff development, and program leadership to ensure every individual we serve has the opportunity to live a fulfilling, meaningful life. What You'll Do: As the Assistant Residential Director, you'll play a key role in the daily success of the residential program by: Leading and mentoring direct support staff through coaching, training, and supervision.
NewBranch Member Service Representative II Workers Credit UnionBranch Member Service Representative IItownsend, MA$21.88–$27.35 / hourToday, as a $2.5B organization serving over 120,000 members, we continue to evolve, thoughtfully blending personal connection with modern capabilities to better support our members in the moments that matter most. Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Senior Client Services Account Analyst – Private Wealth and Retirement Hub International InsuranceSenior Client Services Account Analyst – Private Wealth and RetirementWilmington, MassachusettsThe role is responsible for the accurate and timely preparation of plan data — including census loads, recordkeeper file loads, asset reconciliation, and compliance testing inputs — enabling Account Managers to deliver compliance, government reporting, and client service in accordance with the practices, policies, and procedures of the Company. The expected salary range for this position is $64,285 to $114,285 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.
Senior Client Services Account Analyst - Private Wealth And Retirement Hub InternationalSenior Client Services Account Analyst - Private Wealth And RetirementWilmington, MA$64,285–$114,285 / yearThe role is responsible for the accurate and timely preparation of plan data - including census loads, recordkeeper file loads, asset reconciliation, and compliance testing inputs - enabling Account Managers to deliver compliance, government reporting, and client service in accordance with the practices, policies, and procedures of the Company. The expected salary range for this position is $64,285 to $114,285 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.
Senior Client Services Account Analyst - Private Wealth and Retirement Hub International LtdSenior Client Services Account Analyst - Private Wealth and RetirementWilmington, MA$64,285–$114,285 / yearThe role is responsible for the accurate and timely preparation of plan data - including census loads, recordkeeper file loads, asset reconciliation, and compliance testing inputs - enabling Account Managers to deliver compliance, government reporting, and client service in accordance with the practices, policies, and procedures of the Company. The expected salary range for this position is $64,285 to $114,285 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.
Investment Operations Director, FIWA Investment Services FidelityInvestment Operations Director, FIWA Investment ServicesBoston, MassachusettsRemoteAs a member of the Investment Services team, you’ll play a key role in supporting day‑to‑day investment operations, managing and processing research and investment datasets, and partnering closely with FIWA’s research and portfolio management teams to help deliver high‑quality investment outcomes. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
IC Member Service Specialist - Hybrid Chelmsford, MA First Technology Federal Credit UnionIC Member Service Specialist - Hybrid Chelmsford, MAChelmsford, MAFull timeHelp to meet the financial needs of new and existing members by building strong relationships and recognizing potential referral opportunities and successfully completing qualified referrals of products and services. Provide internal and external members with quality service through various communication channels, including phone, email, web chat and social media.
Principal Specialist - Engineering Services & Support (Onsite) RTXPrincipal Specialist - Engineering Services & Support (Onsite)MassachusettsTake advantage of this opportunity not only to master new tools and proven design, development, integration, and test processes; proven technical training material development and instruction processes; but also, to innovate, as we explore what is possible for our valued customer community and user base. Please ensure the role type (defined below) is appropriate for your needs before applying to this role: Onsite: Employees who are working in Onsite roles will work primarily onsite.
Member Service Advisor - Contact Center Navigant Credit UnionMember Service Advisor - Contact CenterLincoln, RIFull timeOur mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Member Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues.
Principal Specialist - Engineering Services & Support (Onsite) RTX CorpPrincipal Specialist - Engineering Services & Support (Onsite)Marlborough, MATake advantage of this opportunity not only to master new tools and proven design, development, integration, and test processes; proven technical training material development and instruction processes; but also, to innovate, as we explore what is possible for our valued customer community and user base. Please ensure the role type (defined below) is appropriate for your needs before applying to this role: Onsite: Employees who are working in Onsite roles will work primarily onsite.
Guest Services Ambassador - Leader Bank Pavilion Live Nation EntertainmentGuest Services Ambassador - Leader Bank PavilionBoston, MassachusettsLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Staff the general store to sell upgrades and other miscellaneous items to venue guests; in addition, provide general guest service to guests with varying concerns or needs, manage lost and found, and generally support interdepartmental customer service.