Lake Oswego, OR2 days ago
Other duties may be assigned to address business needs and changing business practices._ + Supports railcar track & trace functions + Provides support to logistics team and interacts with other departments to assist as needed + Manages daily rail invoices + Inspects documentation for deficiencies and approves/disputes invoices for payment + Handles transactional car movement and dispositions upon request + Acts as liaison between project managers, shops, railroads, and customers for timely railcar movement + Proactively identifies billing problems and swiftly implements the appropriate solution + Updates TMS systems with accurate data + Maintains a high-quality of customer service communication + Knowledge and understanding of internal processes and systems + Provides written status reports to management and customers as needed **Qualifications** _The following generally describes requirements to successfully perform the assigned duties._ **Minimum Qualifications** + Associates Degree or equivalent experience + Excellent Customer Service work ethic + Ability to work in a team environment + Ability to collaborate and communicate professionally, both verbally and in writing, at all levels (of the organization + Ability to receive and interpret information and communicate it accordingly + Proficient in computer applications including Microsoft Word, Excel, PowerPoint and Outlook **Work Environment and Physical Requirements** **Work Environment** _The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. **Physical Activities and Requirements** _Frequency Key_ Not Applicable: Activity is not applicable to this occupation Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day) Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day) Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day) **Working Postures** + Sit: Frequently + Stand: Frequently + Walk: Occasionally + Bend: Occasionally + Kneel/Squat: Occasionally + Crawl: Not Applicable + Climb: Not Applicable + Reach Forward: Occasionally + Reach Upward: Occasionally + Handling/Fingering: Frequently **Lift / Carry Requirements** + 5-10 lbs: Not Applicable + 10-25 lbs: Not Applicable + 25-50 lbs: Not Applicable + 50-75 lbs: Not Applicable + 75+ lbs: Not Applicable **Push / Pull Requirements** + Up to 10 lbs: Not Applicable + 10-25 lbs: Not Applicable + 25-50 lbs: Not Applicable + 50-75 lbs: Not Applicable + 75+ lbs: Not Applicable **EOE including Vet/Disability** Click here for more information:Know Your Rights Greenbrier makes reasonable accommodations in the application and hiring process for individuals with known disabilities, unless providing accommodation would result in an undue hardship.