Minimum of three years of retail management experience; apparel experience strongly preferred Demonstrated ability to drive sales, develop teams, and take ownership of store-level business performance Comfort selling and merchandising across both mens and womens apparel Strong understanding of relationship selling, clienteling, and delivering highly personalized customer experiences Experience with visual merchandising and an eye for product presentation and storytelling Entrepreneurial mindset with the ability to operate effectively in a growing retail organization Strong business acumen with the ability to interpret performance, identify opportunities, and adjust strategy when needed Excellent written and verbal communication, with the judgment to represent store needs credibly to a corporate team Positive, outgoing, and highly engaged leadership style with the ability to build relationships with customers, employees, cross-functional partners, and the local community Interest in growing with the business as we open additional stores Familiarity with Shopify POS preferred Availability to work nights, weekends, and holidays Ability to lift at least 25 lbs. Own store sales performance, communicating financial goals to the team and driving accountability for individual and store results Build and retain a loyal customer base through relationship selling, clienteling, outreach, and consistent follow-up Lead the sales floor with a strong presence, delivering exceptional service and coaching the team to effective selling behaviors Serve both our mens and womens customers with equal depth of product knowledge and service Act as the voice of the customer, regularly sharing insights with leadership on product, fit, pricing, assortment, and unmet customer needs Resolve customer concerns with empathy, urgency, and professionalism.