Customer Service: Lead by example in providing excellent customer service; Build relationships with customers, vendors and team members; Respond to customer inquiries regarding product selection and figuring quotes for projects; Accurately place orders for customer materials, including special orders; Process customer transactions at the point of sale accurately (giving correct change, selecting correct form of payment, ensuring returns are processed correctly etc.); Work with team to schedule deliveries of materials to customers; Maintain inventory, product displays and pricing information within showroom and lumberyard; Ensure all customer orders are fulfilled accurately and in a timely manner; Understanding of all aspects of lumberyard operations and ability to perform all functions at any time. Team Building: Encourage a team environment by providing an enjoyable environment with open-door communication; welcome suggestions from team members; approach each day with enthusiasm and high energy to motivate the team.