They are an integral part of a team approach and work closely with the NYMAP care managers once the member is enrolled to perform all ongoing in-person functions to assess and develop the members person centered service plan to meet their needs. Coverage area: Throughout Western New York and the following counties: Niagara, Orleans, Genesee, Wyoming, Monroe, Livingston, Wayne, Ontario, Seneca, Yates, Schuyler, Chemung, Erie, Chautauqua, Cattaraugus, Allegany, Steuben.