Success in this role depends on strong lease interpretation of operating expense, exclusions, tax, gross-up, exclusion, cap (cumulative, compounding, non-cumulative), base year, administrative fee, and audit-rights language to determine what is properly billable, and defends that position with tenants, tenant auditors, and internal stakeholders. The Manager also serves as the day-to-day operational lead for both the internal Lease Administrators and the co-source lease administration team - setting priorities, providing technical guidance and lease-interpretation support, reviewing quality across both groups as it relates to dispute resolution, and holding the vendor to agreed service levels.