While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; work under deadlines and frequent interruptions; interact with staff and external organizations; and occasionally address concerns from dissatisfied or challenging individuals. While performing the duties of this position, the employee is regularly required to use hands to manipulate, handle, feel, or operate objects, tools, or controls; reach with hands and arms; stand; talk and hear; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and lift or move up to fifteen (15) pounds.