Manages and follows through on customer questions and inquiries, received by phone, fax, or mail (i.e. title price and availability information, invoicing/shipping/delivery questions [price, discounts, and quantities] and basic questions on our sales, payment and discounting policies). Receives inquiries and questions via mail, phone, fax, or e-mail and requires follow-up in a timely, professional, and courteous manner with accurate information and conveyance of company sales, returns, and discounting policies.