AramarkNewRetail Sales Worker Lead - Cumberland County Jail AramarkRetail Sales Worker Lead - Cumberland County JailCarlisle, PARetail Sales Lead Workers are expected to serve as an example for the Retail Workers and General Utility Workers to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise. Assign the day?s work tasks to the Sales Associates and General Utility Workers; ensuring all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service.
Enterprise HoldingsManagement Trainee Enterprise HoldingsManagement TraineeFrederick, MDLouis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Enterprise HoldingsManagement Trainee - Hanover Enterprise HoldingsManagement Trainee - HanoverHanover, PALouis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Enterprise HoldingsManagement Trainee - Mechanicsburg Enterprise HoldingsManagement Trainee - MechanicsburgMechanicsburg, PALouis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Enterprise HoldingsManagement Trainee - York Enterprise HoldingsManagement Trainee - YorkYork, PALouis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
United WirelessT-Mobile - Retail Assistant Manager - Frederick, MD United WirelessT-Mobile - Retail Assistant Manager - Frederick, MDFrederick, MDAs a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty and support Sales Representatives in achieving success. As a key leader, the Retail Associate Manager coaches Sales Representatives to improve customer interactions and performance while managing customer wait times for a smooth in-store experience.
LaserAwayStore Sales Manager LaserAwayStore Sales ManagerBaltimore, MD$80,000–$115,000 / yearLaserAway, the industry leader with over 10 million treatments performed and 18+ years of experience, is seeking a dynamic Store Sales Manager to oversee operations, drive clinic performance, and deliver an outstanding patient experience. Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
AutozonePart Sales Manager - Full Time AutozonePart Sales Manager - Full TimeNottingham, MDFull timeAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.
AutozonePart Sales Manager - Part Time AutozonePart Sales Manager - Part TimeDallastown, PAPart timeAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.
Sunnyside*Retail Assistant Store Manager Sunnyside*Retail Assistant Store ManagerGettysburg, PABe aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Rural King SupplyStore Manager Rural King SupplyStore ManagerHanover, PennsylvaniaEnhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings. This position builds revenue by equipping the store’s team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising.
Goodwill of Central and Northern ArizonaNewCustomer Service Manager Goodwill of Central and Northern ArizonaCustomer Service ManagerFrederick, MDPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
Stanley Black & Decker IncNewRetail Territory Manager - Washington DC Stanley Black & Decker IncRetail Territory Manager - Washington DCTowson, MDRemote$56,000–$90,200 / yearLearning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Execute monthly job site visits aligned with your retailers' pro strategies to provide product training, new product seeding, end user conversions, etc. to deliver pro target POS goals.
Royal FarmsStore Manager Royal FarmsStore ManagerBaltimore, Maryland$60,000–$80,000 / yearThe Store Manager regularly exercises independent judgment and discretion in managing store functions, including staffing (hiring, training, evaluating, scheduling, and performance management), financial performance, safety, and product quality. Therefore, the actual hours required may vary based on the successful management of key metrics such as labor demand optimization and completion of all administrative leadership functions.
McCormick & Co IncRetail Media Manager McCormick & Co IncRetail Media ManagerHUNT VALLEY, MD$87,910–$153,970 / yearQualifications: BA/BS in Marketing, Business, or related field 3+ years of relevant experience with retail media, preferably at an agency or in a CPG related field Working knowledge of Retail Media platforms like Instacart Ads, Walmart Ads, Amazon Ads, Criteo preferred Basic understanding of digital media, CPG industry, and competitive landscape Experience leading projects including proven ability to manage multiple projects effectively and diplomatically Strong intellectual curiosity and ability to navigate complex / new situations Ability to work cooperatively with internal and external partners - including outside media agencies, creative, delivery teams, business team, and field sales team Strong oral and written communication skills Superior analytical and organizational skills required. Preferred Qualifications: Master's degree in quantitative field or MBA Deep expertise in retail search platforms (Amazon, Walmart Connect, Kroger Precision, etc.) CPG or Agency background preferred Ability to translate quantitative data into actionable insights through storytelling.
Carter's/OshKoshSales Manager (Part Time) Carter's/OshKoshSales Manager (Part Time)York, PAWhat we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey.
Blick Art MaterialsRetail Store Sales Associate Blick Art MaterialsRetail Store Sales AssociateTowson, MD$15.50–$16 / hourProvide customer service at the Custom Services desk including making appointments for customers, consulting with customers on their Custom Services project, taking Custom Services orders, and delivering completed Custom Services orders in store. The Retail Store Sales Associate will do this by maintaining outstanding customer service, generating revenue though helpful product knowledge, housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence to all company policies and procedures.
POP MART Americas Inc.Retail Sales Lead POP MART Americas Inc.Retail Sales LeadTowson, MD$17Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Dollar GeneralRETAIL DISTRICT MANAGER UNASSIGNED Dollar GeneralRETAIL DISTRICT MANAGER UNASSIGNEDBALTIMORE, Maryland$104–$130 / hourIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
MINISO USAAssistant Store Manager MINISO USAAssistant Store ManagerTowson, Maryland$18–$25 / hourJob Summary: The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. Education & Experience: High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
Royal FarmsAssistant Store Manager Royal FarmsAssistant Store ManagerParkville, Maryland$20–$26 / hourThe Assistant Store Manager is responsible for supporting the Store Manager in managing daily store operations while also contributing to short-term planning and strategy that drive store performance. By focusing on both execution and development, this role helps create a high-performing store environment centered on fairness, respect, customer satisfaction, and operational excellence.
Community AidNewAssistant Store Manager - Floater Community AidAssistant Store Manager - FloaterYork, PACash Handling: Trains the Retail Floor Supervisor and Front End Trainer on cash handling procedures including counting cash drawers, reconciliation, deposits, and bank runs, while maintaining the safe's security. They will provide oversight into the assigned location for the full range of Assistant Store Manager activities, resulting in positive experiences for both employees and customers as well as retail profitability, all in a manner consistent with our Mission and Values.
Fulton BankMortgage Sales Manager Fulton BankMortgage Sales ManagerHunt Valley, MarylandResponsibilities: Plan, manage and evaluate the work of Mortgage Loan Officers and support staff, establish individual goals and sales targets, train, coach and mentor staff, source, screen and select candidates, manage performance, partner with human resources regarding employment related issues. Engage realtors, developers, builders, community organizations and individuals to promote Fulton’s mortgage products and services, solicit residential mortgage sales, identify and pursue cross-marketing and sales opportunities with regard to other Fulton banking products.
Group 1 Automotive, Inc.Used Car Sales Manager - Honda of Owings Mills Group 1 Automotive, Inc.Used Car Sales Manager - Honda of Owings MillsOwings Mills, Maryland$140,000–$196,000 / yearAbout Us: Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions.
The Gap IncAssistant Manager - Foundry Row The Gap IncAssistant Manager - Foundry RowOwings Mills, MDThrough collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team to deliver a best-in-class experience to our customers. Youre responsible for driving profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development.
Goodwill Monocacy ValleyNewCustomer Service Manager Goodwill Monocacy ValleyCustomer Service ManagerMiddletown, MDPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
Weis Markets IncStore Manager Weis Markets IncStore ManagerYork, PAThe requirements listed below are representative of the knowledge, skills, and/or abilities required: Minimum requirement of a high school education or general education degree (GED) and four (4) years of retail store experience. Performs daily store walks of the entire store and exterior property to identify successes and opportunities, provide direction and feedback, and be visible and accessible to associates and customers.
Ulta Beauty, Inc.Merchandise Manager Ulta Beauty, Inc.Merchandise ManagerHanover, PennsylvaniaLeverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Signet Jewelers LtdStore Manager - Banter by Piercing Pagoda - Francis Scott Key Mall Signet Jewelers LtdStore Manager - Banter by Piercing Pagoda - Francis Scott Key MallFrederick, MD$20.67–$30 / hourJob Requirements: At least one year of retail management experience is required, preferably with a jeweler or specialty retailer Knowledge of operating POS terminals and scanners, using basic computer software and hardware Ability to interpret a variety of instructions in written, oral, diagram, and schedule form Availability to work days, nights and weekends A Sampling of our Total Rewards: Base pay, $20.67 - $30.00 plus commission on sales. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives.
Savers IncRetail Associate Manager Savers IncRetail Associate ManagerYork, PAWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Our training department / Savers University develops and delivers robust training to every team member across our organization \u2014 from new hires to senior executives.
GENERAL RV CENTERSales Manager (RV / Automotive) GENERAL RV CENTERSales Manager (RV / Automotive)Elizabethtown, PennsylvaniaCompetitive - Our sales team has consistently reached new records year after year and in result, we look for candidates that are interested in breaking records and raising the bar to what is possible. With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana.
Advantage SolutionsRetail Administrator Advantage SolutionsRetail AdministratorCarlisle, PennsylvaniaRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Responsibilities: The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods.
Barnes & Noble Education, Inc.Loyola University Maryland Assistant Store Manager Barnes & Noble Education, Inc.Loyola University Maryland Assistant Store ManagerBALTIMORE, Maryland$21–$26.25 / hourOur teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team.
Woodforest National BankRetail Branch Manager Woodforest National BankRetail Branch ManagerMechanicsburg, PAJob: Branch BankingPrimary Location: Pennsylvania-MechanicsburgSchedule: Full-timeWork Locations: PA - Mechanicsburg WM-0333 6520 Carlisle Pike Ste 550 Mechanicsburg 17050Unposting Date: OngoingOrganization: Pennsylvania Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
Weis MarketsAssistant Bakery Manager Weis MarketsAssistant Bakery ManagerMechanicsburg, PAAssists with scheduling all Bakery associates, participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner.
Weis MarketsProduce Manager Weis MarketsProduce ManagerHanover, PASmiles and greets customers, answers customer questions, handles special requests such as filling orders for fruit baskets and resolves customer concerns promptly in a polite and professional manner. Schedules all produce Associates, oversees and participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department.
Weis MarketsSeafood Manager Weis MarketsSeafood ManagerFrederick, MDSchedules all Seafood associates, oversees and participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Oversees shelf replenishment efforts to ensure product availability for customers, with prioritization for weekly specials, seasonally and locally relevant items, and other high-velocity items.
CitiNewStore Manager CitiStore ManagerYork, PAAbout Citi TrendsCiti Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.
CuraleafRetail Sales Associate - Part Time CuraleafRetail Sales Associate - Part TimeReisterstown, MDAs a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant.
Weis MarketsAssistant Customer Experience Manager Weis MarketsAssistant Customer Experience ManagerPerry Hall, MDUtilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals. Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.
BluFox MobileNewStore Manager BluFox Mobile- York BluFox MobileStore Manager BluFox Mobile- YorkYork, PA$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
DTLRNewAssistant Store Manager - York, York, PA DTLRAssistant Store Manager - York, York, PAYork, PAThe primary purpose of the Assistant Store Manager is to Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service. SKILLS AND KNOWLEDGE REQUIREMENTS:Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
JourneysNewStore Manager JourneysStore ManagerYork, PAThrough strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs- Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted - but encouraged and embraced.
Barnes & Noble Education IncLoyola University Maryland Assistant Store Manager Barnes & Noble Education IncLoyola University Maryland Assistant Store ManagerBaltimore, MD$21–$26.25 / hourOur teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. At all times, you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team.
The Gap IncGeneral Manager - Silver Spring Square The Gap IncGeneral Manager - Silver Spring SquareMechanicsburg, PAWhat You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills * Strong planning and prioritization skills.
Ulta Beauty, Inc.Experience Manager Ulta Beauty, Inc.Experience ManagerEldersburg, MarylandAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
CVS HealthNewStore Manager in Training CVS HealthStore Manager in TrainingYork, PA$18.50–$23.88 / yearHigh School diploma or GED Bachelor's Degree Retail management experience, or experience as a CVS SupervisorA high school diploma or GED is required- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach.
POP MART Americas Inc.Retail Sales Associate POP MART Americas Inc.Retail Sales AssociateTowson, MD$16Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. This person will be responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, as well as providing in depth product information about the goods they are interested in and closing the sale.
Blue Signal SearchNewSales Team Manager Blue Signal SearchSales Team ManagerFrederick, MDA well-established distributor of precision components and related industrial supplies is expanding its Frederick, MD headquarters and seeks a hands-on Sales Team Manager to elevate inside sales performance and customer experience. You will coach a talented five-personteam, personally jump in on quoting, order entry, and complex customer troubleshooting, and partner with senior leadership on new tools and process improvements.
MyEyeDr.District Manager MyEyeDr.District ManagerYork, PAFull timeWorking closely with assigned General Managers and the Regional Manager, execute a plan to growth office revenues by maximizing each appointment; Provide guidance and functional support to the locations to ensure that they achieve sales and patient service related goals; primarily measured through key performance indicators (KPIs) results; Reinforce the appropriate in-office behaviors that drive both KPI performance and long-term patient loyalty; Take appropriate actions to address office performance that detracts from revenue growth. Ensure that offices in their district are delivering customer service that exceeds the patient’s expectation; Demand that offices proactively address patient feedback concerns in an immediate, professional manner; Monitor and react to Patient Loyalty results and align office teams to the critical goal of retaining patients for the long-term health of the company; Respond with urgency to any examples of inadequate service being delivered to our patients; Reward and recognize great examples of service within the district.