- Plans, identifies, communicates, and delegates responsibilities to the dispensary /retail team to ensure a smooth flow of operations within the dispensary / store;
- Supports the implementation of company sales programs by motivating and supporting the retail leadership team to execute objectives;
- Oversees the store leadership team including Lead GSAs on fostering an environment that will deliver an unmatched cannabis dispensary retail customer experience foster and deliver a unique, high-quality customer experience;
- Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement;
- Building work schedules for full staff coverage on all shifts.
| Physical | Regularly required to perform grasping, talking, hearing, seeing and repetitive motions.Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are essential duties and function of this job Travel or Drive up to 60 % Minimum Qualifications Education Level: (Required) Associate’s Degree or equivalent experience (Preferred) Bachelor's Degree or equivalent experience 2-4 years of experience in retail management, with hiring, managing part-time employees, demonstration or even marketing, results reporting, inventory, merchandising and training experience Skills, Knowledge and Abilities - Ability to direct, lead, coach, and develop people. Typically requires the ability to spend 66%+ hours each workday doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections).
Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are essential duties and function of this job Travel or Drive up to 60 % Minimum Qualifications Education Level: (Required) Associate’s Degree or equivalent experience(Preferred) Bachelor's Degree or equivalent experience 2-4 years of experience in retail management, with hiring, managing part-time employees, demonstration or even marketing, results reporting, inventory, merchandising and training experience Skills, Knowledge and Abilities - Ability to direct, lead, coach, and develop people - Good interpersonal skills - Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers - Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines - Well-organized, detail-oriented, and able to handle a fast-paced work environment - Skill in supervising to include delegating responsibility, training and evaluating performance - Ability to work effectively with management Environmental & Physical RequirementsOffice / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Essential Job Duties and Responsibilities Retail Execution Management - In field coaching of all designated associates in district - Maximize execution within your district through effective results management using regular team calls, one on one coaching, as well as over the phone, email, and in-person training, supported by a peer trainer - Meet each client’s execution expectations set forth by the company by providing reporting to impacted associates - Effectively scheduling, managing, and executing all client programs - Effective hiring, schedule management, training, personnel development and program oversight of all programs in your respective district and future roles; succession planning Results Management - Actively manage flawless execution through a combination of proactive hiring, training, scheduling, supervision and in-store oversight - Project a positive image in representing Company to clients and community - Promote client priorities in-store - Responsible for delivery of team training content, in settings from 1:1 to large group presentations Team Management - Regularly conduct coaching sessions with associates to discuss strategies for ongoing demonstration and improvement in addition to regular visits re: Coaching/Accountability /Motivation - Communicate with support team within assigned District to address support issues/discrepancies, determine appropriate mode of communicate depending on nature of issue. |
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