Provides professional and timely communication with internal departments to ensure seamless customer service support (engineering, purchasing, production, delivery, accounting).Routinely completes ride along with Outside Sales Representatives for customer and job sites visits to strengthen relationships, gather market information, learn of new opportunities, and show Oldcastle's value as a business partner. Job LocationThis role is located at our plant in Kalamazoo, MI.Job ResponsibilitiesManages, trains and mentors a team of O.S.R's that will spend the majority of their time on the road in-front of contractors, developing relationships, building and maintaining specifications, and closing project deals, while also driving OI interests in the marketplace.