Evidence of substantive leadership initiatives that promote equal access to library resources and services, enhance accessibility, deliver exceptional customer service, and foster a welcoming environment where all users and employees are treated fairly and can fully participate, contribute, and succeed based on their needs, qualifications, and engagement; Experience with fiscal/budget management; Experience with leading and assessing library programs; Experience with strategic planning and demonstrated ability to implement a strategic vision and lead collaborative efforts across library units and with external partners. Additionally, the Head of Library Experience and Services closely collaborates with University Libraries colleagues, stakeholders, and partners to cooperatively develop and advance the Libraries' strategic priorities and values, including equitable access, inclusion, user-centered design, and continuous improvement, through the daily experience students and other patrons have at our service points.