Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterLong Beach, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Medical Office Call Center Representative Priority Family Care CenterMedical Office Call Center RepresentativeMonterey Park, California$18–$22If you are passionate about providing exceptional service in a healthcare setting and want to make a difference in patients' lives, we invite you to apply today. Summary: As a Phone Representative, you will be the first point of contact for our patients, ensuring they receive outstanding customer service and support.
Bilingual Spanish Call Center Representative MCI LCBilingual Spanish Call Center RepresentativeCARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Bilingual Call Center Supervisor (English & Spanish) Family Insurance Sales, LLCBilingual Call Center Supervisor (English & Spanish)Los Angeles, California$19–$30About the Role: You will oversee and support three essential departments that directly impact customer retention, sales growth, and client satisfaction: Retention Department – Contact existing customers with premium payment reminders and help reduce policy cancellations. As the department grows, the role will naturally evolve into approximately 70 percent leadership and coaching and 30 percent personal production, allowing you to focus on developing people, improving performance, and driving results across the department.
Call Center Bilingual Spanish/English Telephonic Injury Triage RN - FT Evenings Medcor IncCall Center Bilingual Spanish/English Telephonic Injury Triage RN - FT EveningsCATo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
Contact Center Specialist APLA Health & WellnessContact Center SpecialistLos Angeles, CAPOSITION SUMMARY: Under the direction of the Contact Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments. Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV.
Supervisor, Operations 24 Hour Home CareSupervisor, OperationsChatsworth, California$71,000–$85,000 / yearWorking closely with the Manager or Senior Manager, Operations, the Supervisor provides day-to-day coaching and workflow direction while serving as a key resource for operational excellence and continuous improvement. You embody Team 24’s Care & Compete Principles and Competencies: In the spirit of Own(ing) It With Courage , we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page .
Cdr, HR LOA Services CVS Health CorpCdr, HR LOA ServicesCA$17–$34.15 / hourMaintain a reliable high-speed internet connection with sufficient bandwidth to support continuous inbound and outbound customer calls, CRM systems, and other call center technologies without interruption. Demonstrated ability to problem solve and apply critical thinking skills, including the ability to think analytically and creatively, under pressure, to solve problems.
Contact Center Agent - Patient Access ATI Physical Therapy IncContact Center Agent - Patient AccessCARemote$17.50–$22.74 / hourPatient Intake & Scheduling (Inbound/Outbound) - Handle medium to high-volume inbound and outbound calls from patients and referral sources; follow approved scripts and referral intake workflows; verify and capture required data; schedule appointments; support all work queues within SLA; complete accurate, timely documentation and after-call work (ACW). Working in a medium to high-volume, queue-based call center, you will follow ATI's referral intake workflows to schedule appointments, accurately document accounts, complete follow-up work, and collaborate with internal partners.
Medical Call Center Representative ImmunityBio IncMedical Call Center RepresentativeEl Segundo, CADesignated an FDA Breakthrough Therapy, ANKTIVA is the first FDA-approved immunotherapy for non-muscle invasive bladder cancer CIS that activates NK cells, T cells, and memory T cells for a long-duration response. ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases.
Remote Healthcare Call Center Representative Conduent IncRemote Healthcare Call Center RepresentativeCARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).
Patient Service Rep / Call Center - Orthopedics Cedars-Sinai Medical CenterPatient Service Rep / Call Center - OrthopedicsLos Angeles, CAThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. Job Duties and Responsibilities: Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
Call Center Agent Unicare247Call Center AgentLos Angeles, New YorkThis role requires a combination of excellent communication skills, problem-solving abilities, and a customer-centric mindset. Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments when necessary.
Supervisor, Contact Center L.A. Care Health PlanSupervisor, Contact CenterLos Angeles, CASupervision of day to day activities of Member Services and Provider Relations Representatives, including but not limited to: Providing direction, monitoring of staff performance and skillsets for consistency and improvement for all line of business. The Supervisor, Contact Center is responsible for the development of a successful and cohesive Contact Center unit, with a high level of productivity to achieve the departments overall performance metrics, and to meet and/or exceed member satisfaction.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeCARemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Technical Support Associate - Temporary WASH Multifamily Laundry Systems, LLCCall Center Technical Support Associate - TemporaryLos Angeles, CAAs a technical support specialist, connecting our customers with technology and our global support structure, your insights will help shape product improvements, close experience gaps, and strengthen our reputation as an industry-leading laundry partner. As a member of our broader Customer Experience organization, you will be in a critical position to deliver high-quality customer solutions, while also providing internal support and guidance to the Level 1 support team.
Service Department Call Center Representative - Kia of Valencia - Valencia, CA Audi ValenciaService Department Call Center Representative - Kia of Valencia - Valencia, CASanta Clarita, CA$25 / hourAs the first point of contact for many of our service customers, you will play a critical role in delivering an outstanding customer experience while helping our service department operate efficiently. Kia of Valencia is seeking an energetic, customer-focused Service BDC (Business Development Center) Representative to join our growing team.
Call Center Representative CR&R IncCall Center RepresentativeStanton, CACR&R Incorporated is one of Southern California's leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.
NewCall Center Coordinator TARLANI HealthcareCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
NewCall Center Coordinator Millennium Healthcare ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.