This role partners closely with Pharmacy, Stars, Data, Clinical, Member Experience, Network, and other teams to translate business priorities, member insights, and quality initiatives into targeted member communication campaigns designed to drive member actions, outcomes, perceptions and Star ratings. Demonstrated experience developing member marketing and communications strategies designed to improve healthcare-related outcomes, member experience, participation, adherence, preventive care utilization, care gap closure, CAHPS, HOS, HEDIS, or comparable quality measures.