Responsible for recommending strategies, processes, and procedures that directly impact and support Enrollment management objectives focused on but not limited to residential requirements, occupancy management, assignment processes, room selection, room changes, special program needs, accounting and auditing, withdrawals and refunds, marketing and communications, and assessment of student satisfaction of the housing signup process for new and returning student populations. West Chester University (WCU), a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania.