5+ years of experience in business operations, operations management, or a similar multi-functional role Salesforce experience (data entry, record management); CRM discipline and accuracy are essential Strong attention to detail, especially with contracts, pricing, and compliance-sensitive documents Proven ability to juggle multiple workstreams - this role touches fleet, billing, onboarding, training, and events, often in the same week Excellent communication skills across leadership, field teams, and external vendors Proficiency with Microsoft Office / Google Workspace; comfort learning fleet and expense platforms (e.g., WEX) Experience in field services, energy, construction, or O&M environments a plus Event planning experience a plus. New clients are onboarded quickly and accurately, with zero contract details lost between signature and Client Relations handoff New Vendors and Subcontractors are onboarded, with zero contract details lost between signature and Regional Manager/Special Projects handoff The fleet is 100% compliant - no lapsed registrations, inspections, or licenses New hires are set up and productive from day one, technicians move through training on schedule, and quarterly events run smoothly Leadership trusts you as the person who makes things happen.