This includes, but is not limited to, the following: Knowledge of the general principles and practices of the organization and administration of higher education; Knowledge of current trends and legal requirements in the administration of judicial procedures, student records, student groups, office management, counseling services and disabled students who live in residence; Ability to plan, assign, direct, coordinate and supervise the work of paraprofessional, clerical, and any other staff personnel working within a specifically assigned building; Ability to establish and maintain effective working relationships with the University officials, staff, students and parents; Ability to communicate effectively, including listening skills and skills in expressing ideas clearly and succinctly, both orally and in writing; Knowledge of the policies, regulations and procedures of the University regarding living in residence and student life; Sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically. They will work under the direct supervision of the Director of Residence Life and the Residence Life senior staff and may supervise some combination of Graduate Assistants, Resident Assistants, Secretaries, Night Clerks, and Student Aides.