Duties & Responsibilities Channel Management: Develop and implement distinct strategic growth plans for Strategic Partners within the territory for each channel Manage relationships with Principles, Owners, and Key Decision Makers Assess, clarify, and validate Strategic Partner requirements at regular intervals to maintain high partner satisfaction Provide constant and rapid feedback to senior management of changing trends in the industry and with competitors Analyze regional market trends Including: Managed Print Services (MPS Subscription Services, Solutions, A3, A4 and Service Programs) Assist in the development of sales strategies by channel within each territory using sales data and analytics Acquire new partners and customers with best-practice integrations and team selling Attend Quality Business Reviews (QBRs) and strategic account planning sessions in conjunction with internal departments, Major Accounts, and Distribution Coaching and Mentoring: Develop a team that exemplifies the Brother Culture, demonstrating Accountability, Boldness, Excellence and Authenticity Assess guide and manage direct reports to create value and foster relationships internally and externally Maintain and expand territories by counseling direct reports, building rapport with existing strategic partners and identifying and driving new opportunities Identify and provide sales tools, both in technology and areas of business acumen Ensure company policies and divisional procedures are met Program Development: Grow sales by identifying stretch goals per dealer/reseller, measuring profit and outcome Understand the needs of the customer, linking them to Brother's capabilities/advantages Implement and support Volume Rebate, Market Development Funds (MDF), Dealer Events, Rolling Thunders, National Meetings and Incentive programs as a method for building the region's business Create new programs as applicable to maximize sales opportunities and brand awareness Forecasting/Supply Chain Management: Work closely with direct reports, Major Accounts, and Strategic Partners to maintain accurate product forecast Experience & Qualifications Education: Bachelor's Degree (or equivalent experience) in Business, Marketing or related field Experience: Minimum 8 years a combination of relevant experience spanning the following areas: Experience within sales management, specifically the Small-Medium Business / B2B Dealer Channel Experience managing and leading a team of sales professionals Minimum 8 years: Sales experience within a Copier Manufacturer, Reseller, Distribution Partner, System Integrator, or VARs Experience with Solution Sales and knowledge of Print Management, 3rd Party Solutions, Managed Print Services (MPS) environment and Document Management Solutions- Preferred Software/Technical Skills: Knowledge of Customer Relationship Management (CRM) Software (Salesforce preferred) Knowledge of SAP S4HANA Other Skills/Knowledge/Abilities: Demonstrated ability to exceed sales targets within a direct selling organization and/or indirect operation Ability to quickly assess and define a customer's business needs Ability to identify processes, competitive issues, pressures, and vendor partnerships Ability to lead a sales function/region and set strategic direction Time management skills Ability to plan, prospect and add new business Attention to detail Strong communication skills (verbal, written, interpersonal) Influence & negotiation skills Additional Details for This Role This role is a remote field-based role. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round.