Workforce Operations Analyst United Way of Connecticut IncWorkforce Operations AnalystRocky Hill, CTThe Workforce Operations Analyst uses real-time call volumes and specialized workforce management technology to forecast future call volume and to develop staff schedules to ensure optimum efficiency as well as acceptable service levels, abandon rates, and key performance indicators (KPI’s) in a 24/7/365 environment. Using specialized workforce management technology, prepares daily staffing schedule, considering planned and unplanned events (such as vacation, trainings, meetings and special projects) to ensure staffing levels meet expectations of program, clients, and funders.
Data Analyst (Administrative Specialist) One Federal SolutionData Analyst (Administrative Specialist)New Haven, CTli>Provide administrative information and assistance concerning cases to other investigative agencies, local law enforcement agencies, U.S. Attorney, other DOJ processing units, and higher headquarters. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes.
Associate Product Category Manager ExcelligenceAssociate Product Category ManagerShelton, CTThe Associate Category Manager will help bring the merchandising vision to life across ReallyGoodStuff.com, Amazon marketplaces, and print channels, partnering cross-functionally to ensure strong execution, optimized assortments, and compelling customer experiences. This role offers an exciting opportunity to grow within a high-impact merchandising team, helping shape the future of our Curriculum/STEM category while developing deeper category management and eCommerce expertise in a collaborative, mission-driven environment.
Field Sales Representative - B2B Commercial TrelevateField Sales Representative - B2B CommercialMilford, CT$75,000–$130,000 / yearp>Trelevate is growing rapidly and hiring motivated B2B Sales Representatives to support the expansion of Frontier Communications' award-winning fiber network, now backed by Verizon. We're looking for professionals who want to build a career, grow their income, and make an impact with one of the fastest-growing fiber expansion initiatives in the country.
Student Marketing Specialist, Content & Writing ion Philanthropy LLCStudent Marketing Specialist, Content & WritingStony Brook, NYEdit and proofread work from team members and student ambassadors for clarity, accuracy, and brand voice. our fundraising operation, writing the captions, scripts, articles, and donor messaging that our student.
Associate Media Director, Digital Strategy MediassociatesAssociate Media Director, Digital StrategyCTWhile we maintain a highly flexible work culture for all, our local candidates are encouraged to use our updated office space in Sandy Hook, CT which allows you to take part in our office culture and team development that naturally occurs in office. It leverages an approach called Precision Branding to guide brands in planning communication campaigns with a focus on predicting, measuring, and optimizing business outcomes.
Student Marketing Specialist, Design & Multimedia FLSA ion Philanthropy LLCStudent Marketing Specialist, Design & Multimedia FLSAStony Brook, NYExperience with tools such as Adobe Premiere Pro, Final Cut, Canva, Adobe Illustrator, Photoshop, or similar platforms (preferred). You'll be embedded in our fundraising operation, producing graphics, videos, and visual assets.
Digital Advertising Operations Specialist MediassociatesDigital Advertising Operations SpecialistCTThe individual in this role will support the execution and optimization of digital advertising campaigns across multiple platforms, primarily CM360 and other campaign management/marketing operations tools. While we maintain a highly flexible work culture for all, our local candidates are encouraged to use our updated office space in Sandy Hook, CT which allows you to take part in our office culture and team development that naturally occurs in office.
Data Analyst StaffWorks, Inc.Data AnalystSouthington, CT$60,000–$75,000 / yearp>We’re looking for a curious, data-driven Data Analyst who thrives on turning customer conversations into actionable business insights. In this role, you’ll analyze consumer feedback from contact center interactions and help clients understand what their customers are saying—and more importantly, what to do about it.
Identity Data Analyst & Tester (SailPoint / Okta) Ampcus IncorporatedIdentity Data Analyst & Tester (SailPoint / Okta)Shelton, CTli>Reporting & DocumentationDevelop and maintain test cases, data validation documentation, findings summaries, and remediation tracking artifacts suitable for IAM leadership, cybersecurity management, and audit consumption. The role focuses on supporting enterprise Identity & Access Management (IAM) programs through hands-on data analysis, access validation, and testing activities.
Digital Marketing Manager COVE Animal HealthDigital Marketing ManagerMiddletown, CT$90,000–$100,000 / yearp>You’ll partner closely with marketing leadership, regional teams, and operations leaders to turn business priorities into measurable digital programs that drive new client acquisition, referral engagement, and service-line growth. COVE Animal Health is a growing network of veterinary hospitals built around high-quality medicine, strong hospital leadership, and a commitment to doing right by our teams and clients.
Product Manager Nesco Resource, LLCProduct ManagerBethany, CT$90,000–$110,000 / yearCollaborate with supply chain, sales, and operations teams to improve inventory turns and maintain appropriate inventory levels aligned with market demand and business objectives. • Lead cross-functional teams through the complete product development lifecycle, from concept to commercialization, adhering to the stage-gate process to ensure successful project execution.
Associate Product Manager Nesco Resource, LLCAssociate Product ManagerBethany, CT$55,000–$65,000 / yearli>Coordinate all aspects of product development and ensure compliance with ISO 9001 Product Development procedures, to include: R & D, Technical Services, Operations, Finance, Marketing and Sales Training. Key product development and product line management position responsible to coordinate market needs with company innovation initiatives to increase sales, profit and market share.
Senior Manager, Process Improvement MaximusSenior Manager, Process ImprovementBridgeport, CTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Partner with program and functional leadership and teams to identify high-impact improvement opportunities tied to cost, schedule, quality, risk, and customer satisfaction.
Jira and Jama Product Delivery Specialist MaximusJira and Jama Product Delivery SpecialistBridgeport, CTRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Marketing Service Assistant - State Farm Agent Team Member Chris Boyle - State Farm AgentMarketing Service Assistant - State Farm Agent Team MemberBridgeport, CTAs a State Farm team member for Chris Boyle - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Lead Analyst - Business Analysis MaximusLead Analyst - Business AnalysisBridgeport, CTFull timeConduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Sr. Product Manager, Agentic Engineering Bridgewater Associates LPSr. Product Manager, Agentic EngineeringWestport, CT$600,000–$800,000 / yearIf you are successful in this role: 1) a clear, opinionated roadmap that defines the future of agentic engineering at Bridgewater is built, 2) a cohesive platform strategy across internal and external tools exists, 3) broad adoption of agentic workflows across engineering and investment teams is evident and welcomed, and 4) engineers and investors experience meaningful improvements in productivity, reliability, and automation. These systems synthesize and industrialize our global understanding into a hive mind of macroeconomic knowledge which enables us to educate and collaborate with the world's most influential central banks and policy makers and carefully and strategically manage the world's most important capital.
Product Development Scientist Unilever PlcProduct Development ScientistTrumbull, CT$71,400–$107,200 / yearThe role will be required to provide technical support related to new product development and would cover a broad range of challenges - from designing consumer preferred robust formulas, to developing raw material and finished product spec, scaling up by leveraging external contract labs and collaborative manufacturers. The Product Development Scientist will play a pivotal role in supporting the creation of top-tier formulations to drive the growth ambitions of the Health & Wellbeing Collective, with a particular focus on new product development, entering new markets, and building a network of external technical partners and capabilities.
Senior Quantitative Marketing Analyst (Customer Insights & Analytics) M&T Bank CorpSenior Quantitative Marketing Analyst (Customer Insights & Analytics)Bridgeport, CT$113,300–$188,800 / yearAnalyze and optimize performance of digital marketing campaigns (e.g., paid media, email, web, mobile) and branch/sales associate-led marketing efforts; identify trends, anomalies, and drivers of performance across customer segments and channels. POSITION RESPONSIBILITIES: Leverage large, complex datasets across digital, CRM, and sales channels to generate actionable insights that inform marketing strategy, customer acquisition, and cross-sell/upsell performance within consumer banking.
Associate Product Mgr RBC AeroStructures LLCAssociate Product MgrOxford, CTPart timeFounded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and engineered components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. Reporting to the Business Development Director for Growth, this role is responsible for executing key business processes that drive long-term growth initiatives across RBC’s aerospace product lines.
Marketing Intern Penske CorporationMarketing InternFairfield, CTp>Penske Automotive Group is looking for a motivated and hard-working Summer Intern near Fairfield, Connecticut to join our summer internship program. At PAG, we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers.
Experience & Process Design Manager M&T Bank CorpExperience & Process Design ManagerCT$172,100–$286,800 / yeardigital design, content design, information design, prototyping, etc.) Deep Expertise and ability in: Innovates Inspires Followers Develops Talent Supervisory/Managerial Responsibilities: No. of Staff - 4 - 7 Broader enterprise remit in that the position sets and/or executes design strategy across businesses and manages larger spans of control Education and Experience Required: Bachelor's degree and a minimum of 9 years of relevant work experience, or in lieu of a degree, a combined minimum of 13 years' higher education and/or work experience, including a minimum of 9 years' relevant experience Minimum of 3 years' managerial, supervisory, and/or work leadership experience Strong verbal and written communication skills Strong presentation skills Experience creating and presenting design artifacts for diverse stakeholder groups Strong facilitation skills Strong collaboration skills Experience facilitating workshops with diverse participants Experience leading the planning and executing of work in accordance with a defined plan Knowledge of change theory and change management practices Education and Experience Preferred: Relevant advanced degree or certification Minimum of 10 years' relevant experience Financial services experience Familiarity with pertinent online collaborative tools Experience leading and directing others within a design space. Overview: Manages a team of designers (and cross‑discipline partners as needed) who use human-center design practice to research, and design comprehensive customer journeys, employee experiences and digital products that deliver cohesive end‑to‑end value.
Product Manager, Enterprise Technology and AI Productivity Bridgewater AssociatesProduct Manager, Enterprise Technology and AI ProductivityWestport, CT$225,000–$275,000 / yearul>Own the product strategy for enabling investor workflows within the existing enterprise toolset — including secure app deployment on the firm's internal platform, AI-assisted meeting synthesis and writing agents, and management system design for the investment organization. Support Client Service transformation initiatives including Salesforce workflow optimization, AI-powered content generation (audio/video for clients), scalable email enablement, and the evaluation and rollout of new CS-facing tools.
Performance Creative Strategist Funded.clubPerformance Creative StrategistMilford, CTp>Key responsibilities include: Build and maintain a living "angle library" including hooks, objections, athlete insights, reviews, and creative concepts. As the company continues to scale its direct-to-consumer business beyond a $45M+ run rate, they are expanding into additional recovery and footwear products including clogs and slides while investing heavily in creative performance marketing across Meta and TikTok.
Global Portal Experience Analyst Cornerstone OnDemandGlobal Portal Experience AnalystBridgeport, CTAt Cornerstone, we are dedicated to enhancing the global experience of our Solution Consultants (SCs) and helping our Sales organization by providing them with robust baseline demo portals, seamless support for shared demo instances, and by managing projects that directly benefit our sales organization and mainly the Solution Consulting community. Technical Support & AI-enhanced Troubleshooting: Provide expert-level support for shared demo instances, quickly resolving issues with the help of AI diagnostic tools and efficient ticket management practices (ServiceNow or similar platforms).
Marketing Cloud Administrator Liberty BankMarketing Cloud AdministratorMiddletown, CTThis role will ensure that our marketing team has the tools, data, and platform performance they need to execute effective campaigns while staying compliant and aligned with the best practices. Liberty Bank is seeking a Marketing Cloud Administrator to be responsible for the day-to-day configuration, user support, and campaign operations within Salesforce Marketing Cloud.
process-technology-manager-food-beverage-multiple-locations Burns & McDonnellprocess-technology-manager-food-beverage-multiple-locationsWallingford, CT$215,000–$390,000 / yearThe PTM will work closely with the Business Development team on identifying and capturing opportunities and will play a major role in early project definition for Clients: from proposal development to conceptual engineering, feasibility studies and class 4 / 5 cost estimates. Provide technical leadership and representation of the company through active participation in select conferences and technical seminars, including activities such as writing papers, delivering presentations and/or supporting conference marketing initiatives and events.
Associate Director, R&D Product Development, Wellbeing Collective UnileverAssociate Director, R&D Product Development, Wellbeing CollectiveTrumbull, Connecticutp>This role owns end-to-end technical delivery for innovation and market expansion, partnering closely with cross-functional teams (Marketing, Supply Chain, Procurement, SERs, Nutrition Science, Quality, and Regulatory) to deliver projects on time and in compliance. Unilever’s Health & Wellbeing Group holds the company’s functional nutrition brands and the portfolio of brands that includes Equilibra (Italy) and US acquired brands Olly, LiquidIV, SmartyPants, Welly, Onnit and most recently, Nutrafol.
Social Media Specialist FCP EuroSocial Media SpecialistMilfordFull timeli style="list-style-type:disc">Bachelor’s degree in Communications, Marketing, Media, or a related field preferredEquivalent hands-on experience may be considered in lieu of formal education, especially with a strong portfolio demonstrating relevant skills and accomplishments. Experience and Skill requirements: 2+ years of experience managing social media accounts for lifestyle, automotive, outdoor, enthusiast, or similar brands.
Sales & Marketing Coordinator Study HotelsSales & Marketing CoordinatorNew Haven, CTFull timep style="margin-bottom:16px">The Study at Yale Hotel, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University’s vibrant Arts Campus in New Haven, Connecticut - just steps away from the University’s museums, theaters, libraries and cultural centers. Perform daily office duties including, but not limited to: answering phones, updating sales contracts, assist in the creation and distribution of banquet event orders, establish and maintain client files, and communicate to internal and external stakeholders.
Marketing Intern, Chartwells Higher Ed / Quinnipiac University Compass Group North AmericaMarketing Intern, Chartwells Higher Ed / Quinnipiac UniversityHamden, CTp>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf. Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease).
Senior Finance Associate, Business Planning & Analysis Bridgewater Associates LPSenior Finance Associate, Business Planning & AnalysisWestport, CT$160,000–$200,000 / yearMaintain accountability for how capital is deployed through data-driven analysis, tracking, and ongoing dialogue with business partners to ensure spend aligns with intended outcomes. Our investment process is driven by a tireless pursuit to understand how the world's markets and economies work - using cutting edge technology to validate and execute on timeless and universal investment principles.
Product Marketing Manager - epocrates athenahealth IncProduct Marketing Manager - epocratesCT$105,000–$179,000 / yearn\n Create commercial sales frameworks and approved narratives, providing commercial guidance to support sales and agency partnerships throughout the sales and RFP lifecycle.\n \n\n Partner cross-functionally with Product, Marketing, Sales, Ad Ops, and Strategy teams to ensure market and audience alignment across initiatives.\n \n\n Lead clinician and client advisory groups, synthesizing insights to inform product strategy and marketing initiatives.\n \n\n \nTypical Qualifications\n\n Bachelor's degree, preferably in Marketing, Business, or related field\n \n\n 5+ years of experience in product marketing, marketing strategy, or a related role.\n \n\n Experience in B2B SaaS, healthcare technology, ad tech, media, or platforms serving professional audiences.\n \n\n Demonstrated ability to translate complex product capabilities into clear, compelling market narratives.\n \n\n Strong understanding of go-to-market strategy, positioning, and launch execution.\n \n\n Comfort working across clinical, technical, and commercial stakeholders.\n \n\n Excellent written and verbal communication skills.\n \n\n Experience with healthcare providers, clinical workflows, or medical education.\n \n\n Exposure to advertising products, media buying concepts, or sponsorship models.\n \n\n Experience running advisory councils or customer research programs.\n \n\n Familiarity with pricing, packaging, or monetization strategy.\n \n\n \nExpected Compensation\n \n$105,000 - $179,000\n \nThe base salary range shown reflects the full range for this role from minimum to maximum.
Weekend Marketing Event Person Long Island SpeechWeekend Marketing Event PersonStony Brook, New YorkThis role is ideal for someone who enjoys interacting with the public, thrives in a fast-paced environment, and can confidently promote our brand with professionalism and enthusiasm. Represent the company at scheduled weekend events and community outreach activities.
Actuarial Consulting Director, Pricing CNA Financial CorpActuarial Consulting Director, PricingCT$97,000–$189,000 / yearThis is a senior level individual contributor responsible for performing analyses on loss-rated and loss-sensitive casualty business across Commercial, including workers compensation, general liability, and commercial auto. Performs a combination of duties in accordance with departmental guidelines: Provides business partners and functional subject matter experts actuarial guidance and business insights related to Large Casualty business.
Marketing Manager Evotec SEMarketing ManagerBranford, CTp>Content Creation & Channel Management Oversee creation of marketing materials across channels (social media, web, SEO, video, print, exhibitions) ensuring consistency across channels and adherence to branding guidelines. Collaboration & Event Support Work closely with SMEs and in cross-functional teams, internal stakeholders, and external agencies to develop and implement marketing campaigns.
Commercial Payments Product Manager M&T Bank CorpCommercial Payments Product ManagerBridgeport, CT$109,300–$182,100 / yearThe position collaborates closely with technology, operations, risk, and sales to drive execution, influence strategy, and deliver scalable, client centric payment solutions within a regulated banking environment. This role partners with existing product managers across current and future payment and automation solutions, while also owning defined product roadmap, initiatives, and workstreams.
E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager) Whole Foods Market IncE-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)Cheshire, CT$20.05–$35 / hourMaintain awareness of in-store customer needs and direct Team Members as necessary to satisfy and delight customers; responds promptly to customer requests and questions. The Assistant Team Leader will assess performance results for team members and partner with leadership teams on development to drive improvements.
Complex Claim Director - Life Sciences & Advertising Injury/Personal Injury CNA Financial CorpComplex Claim Director - Life Sciences & Advertising Injury/Personal InjuryGlastonbury, CT$97,000–$189,000 / yearLeads a team of Claims Consultants and Consulting Directors responsible for the handling of complex, high exposure life sciences claims and claims arising under Coverage B of commercial general liability policies (personal and advertising injury), including matters involving product advertising, labeling and marketing content, intellectual property and unfair competition allegations, reputational harm, and related emerging exposures. JOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Leads the work activities of medium to high severity specialized Claims Professionals, has full management responsibility for setting and communicating expectations, providing direction and situational coaching, and facilitating ongoing training.
Associate, Public Relations, External Affairs & Communications Bridgewater Associates LPAssociate, Public Relations, External Affairs & CommunicationsWestport, CT$150,000–$200,000 / yearReporting to the Head of Public Relations and working closely with stakeholders across the firm, this role supports both reactive and proactive media efforts, manages core press operations, and helps ensure Bridgewater's external communications are accurate, thoughtful, well-coordinated, and aligned with firm priorities. The function sets the vision and strategy for press and media engagement, secures strategic opportunities for senior leaders and spokespeople, manages reputational risk, supports commercial and client objectives, and delivers a best-in-class digital experience across owned channels (primarily web and social).
Strategic Sourcing Analyst II (Hybrid) M&T Bank CorpStrategic Sourcing Analyst II (Hybrid)Bridgeport, CT$62,200–$103,600 / yearEducation and Experience Required: Bachelor's degree and a minimum of 2 years' proven financial and/or business experience, or in lieu of a degree, a combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' proven financial and/or business experience. Guide business and support units through the Third-Party Risk Management Program in conjunction with the Third-Party Risk Management team to ensure selected vendors are properly risk-tiered, vetted and approved before executing a contract.
Social Media Specialist FCP Euro IncSocial Media SpecialistMilford, CT$70,000–$85,000 / yearThis position will primarily operate as channel owner - leading social content ideation, production planning, cross-functional coordination, publishing workflows, community engagement, and performance optimization to ensure each platform delivers a consistent, high-quality brand experience. This position will help grow and evolve FCP Euro's social media presence through engaging, informative, and culturally relevant content that strengthens our brand, deepens engagement with automotive enthusiasts, and supports broader marketing and business goals.
Marketing & Sales Coordinator Long Island SpeechMarketing & Sales CoordinatorStony Brook, NYp/>Long Island Speech Responsibilities: Collaborate with the Social Media Marketing Coordinator to create, edit, and share engaging content across multiple social media platforms to promote our 9 offices. Join Long Island Speech and Spot Pal in an exciting dual-role position where you’ll combine creativity, outreach, and relationship-building to help our practice and product thrive.
Marketing Coordinator Brown Harris Stevens Residential Sales, LLCMarketing CoordinatorBridgehampton, NY$55,000–$65,000p>Collaborative Environment: Work with a creative, supportive, and passionate team that’s been recognized for its innovative approach to marketing working in a best in class office space which includes a lounge, content studio, kitchen and more. The Marketing Coordinator will support agents with listing launches, marketing strategy, pitches, social media initiatives, email marketing, and day-to-day business development efforts while collaborating with a larger corporate marketing team.
Marketing Coordinator (Hybrid/Part-Time) NH RossMarketing Coordinator (Hybrid/Part-Time)Middle Island, NY$35,000–$55,000p>We are a fast-paced, growing company that believes in teamwork, communication, accountability, and creating a positive work environment where people can grow professionally and personally. NH Ross is seeking a Part-Time Marketing Coordinator to help support and grow our day-to-day marketing efforts across social media, branding, advertising, and digital platforms.
Senior Product Manager - Autonomous Networks DriveNetsSenior Product Manager - Autonomous NetworksMiddletown, CTRemoteul>Work as a key member of the Network Automation Product Management team which continues to adopt and expand the daily use of modern AI tools while creating workflows to accelerate customer insight synthesis, PRD and epic authoring, backlog shaping, roadmap scenario analysis, competitive intelligence, release readiness, and product analytics-driving faster execution and higher-quality product decisions. The successful candidate will not only define AI-enabled product capabilities for operators, but will also operate as an AI-native product leader, using modern AI tools and workflows to accelerate discovery, requirements, prioritization, decision-making, and execution.
Product Manager II - Digital Assets M&T Bank CorpProduct Manager II - Digital AssetsCT$89,600–$149,300 / yearp>5 years' proven marketing, product management, financial, operations and/or project management experience, OR in lieu of a degree, A combined minimum of 9 years' higher education and/or work experience, including a minimum of 5 years' proven marketing, product management, financial, operations and/or project management experience. Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products.
Credit & Debit Card Product Manager Liberty BankCredit & Debit Card Product ManagerMiddletown, CTp>SUMMARY OF THE JOB: As the Credit & Debit Card Product Manager, you'll own the strategy, performance, and vendor relationships for our consumer and business credit cards (Elan) and debit card programs (Mastercard). This role balances analytical rigor with creative problem-solving-role ideal for a self-starter with a strong ability to leverage data and creativity to drive growth and performance.
Senior Experience Strategist (Hybrid) M&T Bank CorpSenior Experience Strategist (Hybrid)CT$85,800–$143,000 / yearEducation and Experience Required: Bachelor's degree in Service Design, Human Computer Interaction, Strategic Design, or similar, and a minimum of 3 years relevant experience or in lieu of a degree, a combined minimum of 7 years education and/or relevant work/service design experience. Experience creating service blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals to communicate ideas and designs.