Partner with the Product Owner for a monthly report out to business and IT leaders for KPI’s tied to support SLA’s (incident closures, problem management follow-up, escalated incidents, survey results for customer satisfaction, etc.), recently delivered features, upcoming release schedule, budget tracking, and risk log. Manage/oversee all maintenance activities associated to the applications and interfaces included in this product portfolio in concert with the corresponding support teams for the following: Audit and Controls including Disaster Recovery, ITGC Controls, CSA.