The experience we think helps There’s no single route, but it’ll help if you have: - 10+ years building and scaling digital products or systems with measurable impact in a marketplace business, and for extra credit, in EdTech or adjacent verticals or a hybrid physical and digital environment - Experience running discovery, experiments and delivery end-to-end across a portfolio of product lines - Setting strategic goals and driving delivery of products or experiences which achieve them - Comfort working with data (spreadsheets, dashboards, BI systems or SQL if needed) - Strong collaboration with engineers, designers, operations, sales and growth teams - Evidence of making complex problems and systems simple and usable What you’ll get - Work that directly improves children’s futures - Competitive salary and stock options - 25 days holiday plus bank holidays - Health and life insurance - Cycle to Work and Electric Vehicle schemes - Coaching and development support - A culture that values clarity, pace and sustainability alongside human kindness and understanding How we hire We keep it simple: Intro chat – a real conversation, not a quiz Product deep dive – how you think, what you’ve built, what you’ve learned Competency and behavioural based interview Task and meet the team! What you’ll be doing - Frame real problems and find the shortest path to proving or disproving them - Combine qualitative insight with quantitative data to guide priorities - Work closely with design, engineering and ops to ship, learn and repeat - Define success metrics that link to business outcomes - Keep improving how we do product at Zen through better tools, habits and feedback loops You’ll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle.