Providing forward focused care coordination and customer service in the workers compensation community since 1998, ISYS has an established brand reputation of delivering on our promise to provide consistent high quality catastrophic, rush, and onsite field medical case management services. Provide telephonic case management services (within the worker’s compensation industry) by utilizing professional judgment and discretion, applying professional processes, and by using professional expertise to guide complex decision making in alignment with ISYS, customer, and Case Management Society of America (CMSA) expectations.