A global team of individuals focused on Customer Analytics & Insights, responsible for delivering integrated, decision-ready customer and market insights (e.g., market research, market landscape, customer segmentation, performance drivers, research synthesis) across key customer types (HCPs, HCOs, patients, caregivers, medical/KOLs, payers), to inform strategy, guide execution, and improve customer experience and business performance across franchises and regions. This role leads teams responsible for generating integrated, decision-ready insights across HCPs, patients, caregivers, payers, and markets, translating complex data into clear implications that inform strategy, guide execution, and improve customer experience and business performance.